Prettypots Reviews 69

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent customer service! I ordered a 55cm Fargo pot which arrived damaged in transit. This issue was handled very professionally and promptly. My email was answered with an apology within hours and... See more

Rated 5 out of 5 stars

Exactly as described. Gorgeous pots, great value, good range, fair postage and fast delivery, great communication. Look much more expensive than they are, I'm using them inside and out, but don't fo... See more

Rated 5 out of 5 stars

Ordered pots from pretty pots to brighten up my small garden , Won't put them out untill autumn , as they are pretty pink I have every confidence they will show my plants to the best affect . Inexpens... See more

Rated 5 out of 5 stars

As the items I wanted weren’t in stock I emailed Pretty Pots and received a quick reply in which they promised to email me when the stock was available. This they did, so I ordered the pots but requ... See more

Company details

  1. Garden Center
  2. Garden

Written by the company

Pretty Pots is located in Chichester, West Sussex. We have many years experience selling to customers in the home and garden market via our small family run garden supplies company (AK Kin Garden Supplies - www.akkin.co.uk) and across other selling platforms such as Amazon & eBay. In late summer 2023 we introduced several ranges of decorative planters to our product offering with success, resulting in many happy customers purchasing pretty plant pots from us. We then looked to expand our range of Pretty Pots but felt with such a large pot offering that they deserved a website all to themselves. We wanted to create an quick & easy to use website for anyone looking for Pretty Pots for their home or garden. On the site we have included filters to make searching much quicker for the user, we have also added many specifications to ensure you know exactly what the product is. Last but not least we aimed to provide a attractive website that is easy on the eye. We will be adding to our ranges regularly where you will see new colours, designs and materials.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

69 reviews

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Rated 5 out of 5 stars

No if's, buts or maybes about it.

I really love the urn that I ordered and received from you.
To be honest and helpful, I have to say though, that unfortunately you are using the wrong delivery company, for they are still rated as the worst delivery company in England. Your orders would get delivered a lot sooner if you were to use a truly reliable delivery company.

January 17, 2024
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Reply from Prettypots

Thank you very much for your honest and helpful feedback. We have now made some changes to our delivery options that reflects this. We now display different options for specific couriers that gives the choice to our customers. We appreciate everyone has their preferences.

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