Price & Buckland Reviews 

1,887
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is exceptionally simple and straightforward, allowing busy parents to find necessary school uniforms with absolute ease. People also consistently praise the dedicated customer support team for being extremely responsive, helpful, and efficient when addressing questions or order changes. Some reviewers were not happy with the overall quality of certain items, noting that specific garments wore out very quickly or featured cheap material. Additionally, a few customers mentioned experiencing occasional mistakes with their purchases, such as receiving incorrect products or facing unexpected delivery setbacks.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality. While many reviewers praise the great... See more

Order

Clients share positive opinions on order, highlighting that the process is easy and uniform items arrive... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and items arriving nicely... See more

Quality

Reviewers mention positive feedback about quality, noting that the clothing is lovely and lasts well.... See more

Customer service

Customers had positive experiences with customer service, highlighting quick responses and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed my order for school uniform with Price and Buckland, unfortunately one item was not the item I ordered so I emailed them to let them know and ask how I go about getting it replaced. They ans... See more

Company replied

Rated 5 out of 5 stars

Very happy with the quality and customer service when I've had to reach out has been quick and resolved any questions. The uniform lasts really well as well despite my child's best efforts!

Company replied

Rated 5 out of 5 stars

Another year of fantastic service. Have left it really later than usual this year, considering we ordered on Sunday 16th and it was with us by the 21st. Great quality items as usual, also the only pla... See more

Company replied

Rated 5 out of 5 stars

Needed a size jumper that hadn’t been approved by the school - Price and Buckland went above and beyond to get the size required from using other uniform and amending it according. Thank you so much!... See more

Company replied


Company details

  1. Uniform Store
  2. Clothes and Fabric Manufacturer
  3. Clothing Supplier
  4. School Supply Store
  5. Sportwear Manufacturer

Written by the company

Price & Buckland is a trusted, family-run UK School Uniform Supplier & Schoolwear Partner. As a family run business, we have been providing high quality schoolwear since 1959. With over 66 years experience supplying the very best school uniforms, you can feel confident when choosing Price & Buckland. As a premium school uniform and sportswear manufacturer, our garments are both affordable and reliable. We are proud to supply schools with a superior school uniform that promotes their unique ethos and identity. We are one of the only schoolwear suppliers that actually manufacture the majority of what we sell. This enables us to use superior fabrics and production techniques whilst offering best value school uniform to parents. Having our own factory also enables us to create truly bespoke uniforms and sportswear with low minimum order requirements supported by a reliable service. Since 2020 we have been using sustainable fabrics for many garments which use recycled ocean bound plastic bottles. Every eco garment we make helps retailers, schools, parents, and their children make a positive difference to the environment. Furthermore, we use top quality fabrics and design our garments with durability in mind. This allows the garments to be passed on rather than thrown away. In addition, all our fabrics are thoroughly tested by Bureau Veritas, a world leader in testing, inspection, and certification, to ensure our garments stand up to the rigours of school life.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(1,887)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quick service

Quick service, customer service always happy to help

April 28, 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

Joanna,
Thank you so much for mentioning our customer service and I will pass your comments on to the team. They will be delighted to hear that their hard work is appreciated.
Many thanks,
Anthony Buckland

Rated 5 out of 5 stars

The clothes are such good quality and…

The clothes are such good quality and it only took 2 days for it to come to our house! The delivery was very quick; The clothes came with no rips and the size is perfect.

April 27, 2025
Unprompted review
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Reply from Price & Buckland

Katerina,
Delighted to hear you like the high quality of our garments and the speedy delivery service. Many thanks for taking the time to get in touch.
Regards,
Anthony Buckland

Rated 5 out of 5 stars

Efficient and accurate order and quick…

Efficient and accurate order and quick delivery. Easy to use website

April 1, 2025
Unprompted review
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Reply from Price & Buckland

Collette,
Thank you for posting your review with us. Your feedback is really important to us. I am so pleased you approve of the quick delivery and easy ordering process.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

Good availability

Good availability

March 6, 2025
Unprompted review
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Reply from Price & Buckland

Shahbaz,
Our year round availability, which enables us to offer a quick delivery service, is something we pride ourselves on so thank you for highlighting it.
Kind regards,
Anthony Buckland

Rated 4 out of 5 stars

Good quality

Easy to navigate around website and order items. Uniform is of good quality, but would expect that for the price paid. Order arrived quickly

March 5, 2025
Unprompted review
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Reply from Price & Buckland

Sara,
Thank you very much for taking the time to write a review. We aren't the cheapest supplier of school uniform but we try to offer really good value for money by ensuring our garments and service are of a really high quality.
Thank you again.
Anthony Buckland

Rated 5 out of 5 stars

Good quality

Good quality
Great sizes
Always arrives on time

June 7, 2024
Unprompted review
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Reply from Price & Buckland

Sarah,
Brilliant! Can't ask for much more. Thanks for the 5 stars.
Much appreciated,
Anthony Buckland

Rated 5 out of 5 stars

Positive experience of communication

Positive experience of communication, delivery and quality of clothing. It would be great if they offered and exchange on new items later on (I tend to buy a few items to qualify for free postage but then sometimes when the season is right the clothing is actually a little small). Otherwise the cardigans wash well as do the pleated dressed and skirts and look like new with a good iron!

April 21, 2025
Unprompted review
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Reply from Price & Buckland

EMS,
Thank you so much for your 5* review and the very constructive feedback. Offering exchanges is something that we regularly consider and we will continue to review it. Delighted to hear you like the high quality of our garments.
Many thanks,
Anthony Buckland

Rated 4 out of 5 stars

Good communication when I had to call

Good communication when I had to call. Uniform delivered as stated.

February 6, 2025
Unprompted review
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Reply from Price & Buckland

Dawn,
So pleased you mention the good communication that you received. We appreciate how important it is to be kept informed of the progress of orders.
Many thanks for your review.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

The quality of the uniform is excellent

The quality of the uniform is incredible! 8ver the years it has become better and better and lasts the whole year through and sometimes longer. Definitely worth the price! Highly recommend ☺️

April 25, 2025
Unprompted review
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Reply from Price & Buckland

Shetha,
Thank you very much for posting such high praise and I am so pleased you appreciate the high quality of our uniform and sportswear. Your recommendation of Price & Buckland is also hugely welcomed.
Many thanks,
Anthony Buckland

Rated 5 out of 5 stars

Quick delivery & refund

Quick delivery, great communication and an easy return service with quick refund. Excellent customer support service *****

April 1, 2025
Unprompted review
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Reply from Price & Buckland

Monique,
Many thanks for your 5* review. It's really appreciated and will certainly reassure parents who are new to ordering from us.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

I found the school uniform website easy to use the…

I found the website easy to use the uniform is of excellent quality the fit is well tailored and my grandson found his uniform comfortable, a great importance for a 12yr old . As an older person I sometimes find online shopping daunting but this was easy and well presented

March 17, 2025
Unprompted review
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Reply from Price & Buckland

Wendy,
I am delighted you found our new website easy to use. We have just launched the new look site and our developers and marketing team have tried very hard to make ordering uniform as simple as possible. It appears they've succeeded!
Many thanks,
Anthony Buckland

Rated 5 out of 5 stars

Website easy to use and the relevant…

Website easy to use and the relevant uniform was easy to find. Good quality products which wear well. Will use again.

April 25, 2025
Unprompted review
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Reply from Price & Buckland

Andrea,
I am very happy to hear that you found the website easy to use and you approve of the high quality of our garments. Many thanks for leaving a review.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

Excellent service

Excellent service, ordered item that needed to be returned. Very helpful and once returned (arranged return label for me) I was reimbursed within days
Good quality clothing, would recommend.

April 25, 2025
Unprompted review
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Reply from Price & Buckland

Stephen,
Thank you so much for highlighting our prompt FREE Returns service and I am so pleased you appreciate the high quality of our garments. Your recommendation is truly appreciated......as, of course, are the 5 stars!
Many thanks,
Anthony Buckland

Rated 2 out of 5 stars

I’m just not a fan of this company

I’m just not a fan of this company.
We have to use them or else we cannot get hold of a uniform, overpriced for what it is.
They are not overly forth coming in Providing schools with all various sizes of their uniform for students to try before purchasing. ( I am a member on the school board. )

Their size charts are not very precise and if you have to send an item back, it’s at your expense, then you have to re- purchase the item, to then wait for a refund. This I find extremely poor in today’s society when everything is so instant, why can they not do a simple exchange?

Then to have to spend over £75 for free delivery - or wait till there’s enough of an order to receive free delivery to the school (which can take up to 3 months)

We as a family are extremely fortunate that we can afford this, but my heart genuinely goes out to the person who is struggling - or who cannot afford to do this.

April 4, 2025
Unprompted review
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Reply from Price & Buckland

Fez,
I am very sorry to read your review and of your dissatisfaction. I respectfully suspect you're writing a review for the wrong supplier. There are a few points I'd like to make....
Firstly we offer schools a free sizing set so pupils can try on for size before ordering.
Secondly, we offer FREE Returns, enabling parents/carers to order several sizes if they're unsure of what size to order.
Thirdly, with regards to FREE delivery to school, we deliver twice a month irrespective of how many parents have requested it or the value of order.
Our threshold for free delivery is £65 which is less than a lot of our competitors.
I appreciate your comment regarding size charts but we do provide a video as well to try to make it easier.
If there is anything we can do to help further, please get in touch with the school and ask them to contact their Account Manager, who will be delighted to clear up any misunderstanding and/or supply sample garments if they don't already have them.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

Easy to order and good quality

Easy to order, prompt delivery, good quality polo shirts plus our kids love the style and fit.

February 21, 2025
Unprompted review
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Reply from Price & Buckland

I am so pleased to hear your children are so happy with the style and fit of our garments. That's great to hear.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

Excellent experience

Excellent experience! Stock was available, correct goods were delivered promptly.

February 1, 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

Alessandra,
I am so pleased to hear you approve of our speedy delivery and that your overall experience has been so positive.
Thank you.
Anthony Buckland

Rated 5 out of 5 stars

High quality product

Website easy to use and the relevant uniform was easy to find. Delivery was quick and I was kept up to date during the ordering and delivery process. Good quality products which wear well. Will use again.

March 22, 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

Victoria,
That's great news and thanks for sending in such lovely feedback. It's really appreciated and I will pass it on to my team.
Many thanks again,
Anthony Buckland

Rated 4 out of 5 stars

great quality school wear

Fast delivery of quality school wear. Fast easy returns.

April 24, 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

Debbie,
Well that says it all! Thank you so much for your great feedback. We will work even harder to try to get to 5 stars.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

Really simple website to navigate

Really simple website to navigate, good choice of products and quick delivery. I’m very happy to buy our school uniform from price & buckland

April 2, 2025
Unprompted review
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Reply from Price & Buckland

Caroline,
I am so pleased you're happy to buy from Price & Buckland. We appreciate often parents don't have a choice of where to buy official uniform from so we try extra hard to ensure we offer great value for money.
Many thanks for getting in touch.
Regards,
Anthony Buckland

Rated 5 out of 5 stars

Excellent quality

Excellent quality, quick delivery and great price. Would highly recommend.

January 25, 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

Sheena,
Thank you so much for recommending us. It's really appreciated.
Many thanks,
Anthony Buckland

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