Price & Buckland Reviews 

1,887
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is exceptionally simple and straightforward, allowing busy parents to find necessary school uniforms with absolute ease. People also consistently praise the dedicated customer support team for being extremely responsive, helpful, and efficient when addressing questions or order changes. Some reviewers were not happy with the overall quality of certain items, noting that specific garments wore out very quickly or featured cheap material. Additionally, a few customers mentioned experiencing occasional mistakes with their purchases, such as receiving incorrect products or facing unexpected delivery setbacks.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality. While many reviewers praise the great... See more

Order

Clients share positive opinions on order, highlighting that the process is easy and uniform items arrive... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and items arriving nicely... See more

Quality

Reviewers mention positive feedback about quality, noting that the clothing is lovely and lasts well.... See more

Customer service

Customers had positive experiences with customer service, highlighting quick responses and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed my order for school uniform with Price and Buckland, unfortunately one item was not the item I ordered so I emailed them to let them know and ask how I go about getting it replaced. They ans... See more

Company replied

Rated 5 out of 5 stars

Very happy with the quality and customer service when I've had to reach out has been quick and resolved any questions. The uniform lasts really well as well despite my child's best efforts!

Company replied

Rated 5 out of 5 stars

Another year of fantastic service. Have left it really later than usual this year, considering we ordered on Sunday 16th and it was with us by the 21st. Great quality items as usual, also the only pla... See more

Company replied

Rated 5 out of 5 stars

Needed a size jumper that hadn’t been approved by the school - Price and Buckland went above and beyond to get the size required from using other uniform and amending it according. Thank you so much!... See more

Company replied


Company details

  1. Uniform Store
  2. Clothes and Fabric Manufacturer
  3. Clothing Supplier
  4. School Supply Store
  5. Sportwear Manufacturer

Written by the company

Price & Buckland is a trusted, family-run UK School Uniform Supplier & Schoolwear Partner. As a family run business, we have been providing high quality schoolwear since 1959. With over 66 years experience supplying the very best school uniforms, you can feel confident when choosing Price & Buckland. As a premium school uniform and sportswear manufacturer, our garments are both affordable and reliable. We are proud to supply schools with a superior school uniform that promotes their unique ethos and identity. We are one of the only schoolwear suppliers that actually manufacture the majority of what we sell. This enables us to use superior fabrics and production techniques whilst offering best value school uniform to parents. Having our own factory also enables us to create truly bespoke uniforms and sportswear with low minimum order requirements supported by a reliable service. Since 2020 we have been using sustainable fabrics for many garments which use recycled ocean bound plastic bottles. Every eco garment we make helps retailers, schools, parents, and their children make a positive difference to the environment. Furthermore, we use top quality fabrics and design our garments with durability in mind. This allows the garments to be passed on rather than thrown away. In addition, all our fabrics are thoroughly tested by Bureau Veritas, a world leader in testing, inspection, and certification, to ensure our garments stand up to the rigours of school life.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(1,887)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommend

Very good quality and really fast postage - no complaints at all!

May 1, 2025
Unprompted review
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Reply from Price & Buckland

Abby,
Excellent. I am so pleased the ordering process has been so pain free and thank you for getting in touch.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

Easy to use & Good quality

Easy to use site, and when delivered good quality uniform. Very happy.

May 27, 2025
Unprompted review
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Reply from Price & Buckland

Roisin,
Delighted to hear you're so happy with our garments and service and thanks for the 5*'s. They mean a lot to my staff who work so hard to provide a great service.
Many thanks,
Anthony Buckland

Rated 1 out of 5 stars

After weeks of waiting for delivery I…

After weeks of waiting for delivery I have still not received my order. Order seems to have got lost and school can not locate order, even though you have told me that school have received it. Therefore I am out of pocket and have had to reorder item from a different place.

April 15, 2025
Unprompted review
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Reply from Price & Buckland

Emma,
I have looked into your order and it was originally sent to the incorrect school. We arranged for a collection to then send it on to you, but this never happened. I have spoken to my customer service department and in retrospect they should have simply replaced your order straight away. I sincerely apologise for this error and as a gesture of goodwill, we are sending you the tie free of charge.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

Quick and easy to order my daughters…

Quick and easy to order my daughters uniform and then the items are delivered quickly. The uniform is good quality.

June 20, 2025
Unprompted review
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Reply from Price & Buckland

Zoe,
I am so pleased you like the high quality of our garments and you found the ordering process easy to follow. Many thanks for taking the time to write a review. It's really appreciated.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

Great quality

Ordered the jumper and tie both great quality

June 20, 2025
Unprompted review
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Reply from Price & Buckland

Mrs Horsfall,
It's really good to hear you approve of the high quality of our jumpers and tie and thank you for taking the time to get in touch.
Regards,
Anthony Buckland

Rated 5 out of 5 stars

Great

Great! Fast delivery! Great quality products and straight forward to order.

May 28, 2025
Unprompted review
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Reply from Price & Buckland

Brilliant! That's great to read. I am delighted you're so happy with our service.
Many thanks,
Anthony Buckland

Rated 5 out of 5 stars

Really good delivery options including…

Really good delivery options including free delivery to the school. Good quality clothing that lasts all year and can then be passed down.

April 12, 2025
Unprompted review
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Reply from Price & Buckland

Edith,
I am delighted to read that you've been able to pass your uniform down. We pride ourselves on the high quality of our garments and their durability.
Many thanks for the 5 *'s.
Anthony Buckland

Rated 5 out of 5 stars

Good quality, uniform that lasts well

Uniform is of decent quality and lasts well enough to allow it to be passed on down. Delivery is quick and have had no issues with getting all items required (even before ether start of the school year).

April 9, 2025
Unprompted review
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Reply from Price & Buckland

Tori,
Thank you so much for posting a review and I am delighted you're happy with the quality and service you've received.
Many thanks,
Anthony Buckland

Rated 5 out of 5 stars

No complaints here!

Uniform price is what it is so you can’t grumble about it unfortunately! But as a uniform supplier they are quicker than you hope for, easy to follow and good quality! No complaints.

March 15, 2025
Unprompted review
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Reply from Price & Buckland

Jules,
Thank you so much for taking the time to give us your feedback. I hope you feel that you get good value for money. We are not the cheapest supplier around but hopefully our fab quality and great service make up for it!
Many thanks,
Anthony Buckland

Rated 5 out of 5 stars

Easy to order good quality school…

Easy to order good quality school clothes and also free deliveries to school. We recommend this website honest company

February 20, 2025
Unprompted review
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Reply from Price & Buckland

Asia,
Thank you so much for recommending Price & Buckland and I am so pleased you like the high quality of our uniform and were able to take advantage of our FREE delivery service.
Many thanks,
Anthony Buckland

Rated 5 out of 5 stars

The clothes are always good quality.

The clothes are always good quality.

March 26, 2025
Unprompted review
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Reply from Price & Buckland

Shiri,
It's great that you've identified the high quality of our garments. We actually manufacture the vast majority of garments ourselves in our own factory so we can keep control of quality standards.
Many thanks,
Anthony Buckland

Rated 5 out of 5 stars

Excellent quality

Excellent quality, speedy delivery.

April 1, 2025
Unprompted review
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Reply from Price & Buckland

Anne,
I am so pleased you approve of our speedy delivery and great quality garments.
Regards,
Anthony Buckland

Rated 4 out of 5 stars

Average

Slightly over priced. Uniform washes well I found.

March 7, 2025
Unprompted review
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Reply from Price & Buckland

Rachel,
Thank you so much for taking the time to get in touch. I hope you will find in time that whilst we are not the cheapest, we offer great value for money. Thanks for your comments.
Kind regards,
Anthony Buckland

Rated 5 out of 5 stars

Fantastic service

Fantastic service, always so friendly and helpful when I call with any queries, wonderful family run company!!

April 30, 2025
Unprompted review
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Reply from Price & Buckland

Charlotte,
I am so pleased you have pointed out that we are a family run company and that you are very satisfied with our friendly customer services. My brother and I took over from our father over 30 years ago and we have tried to maintain the friendly atmosphere ever since.
Many thanks,
Anthony Buckland

Rated 5 out of 5 stars

Uniform order

Jumper I ordered came within a few days of ordering, very good quality clothing and fits lovely

April 30, 2025
Unprompted review
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Reply from Price & Buckland

Lisa,
I am so pleased you appreciate the great quality of our jumper and the quick delivery.
Thanks for getting in touch.
Regards,
Anthony Buckland

Rated 3 out of 5 stars

I find this company a bit overpriced

I find this company a bit overpriced. Unfortunately I had to buy some school logo items, otherwise I would not buy from here.
Once I ordered some items and 15 minutes later I realized I had forgotten something so emailed them straight away with the response being it was too late!!! Even though they originally said it will take up to 4 weeks to deliver. Oh well.....The postage is just way too much too.
The only good thing was the quick delivery.

April 23, 2025
Unprompted review
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Reply from Price & Buckland

Zuzi,
Unfortunately we process the paperwork for the orders early in the morning and once done they can't be changed. We simply can't find an individual order in the 1,000's in the system. I suspect your email will have been read after this has taken place. I believe you will have chosen delivery to school for it to take 4 weeks and to receive FREE delivery. We have benchmarked our delivery charge and it is actually very competitive especially when compared to other schoolwear supliers. As far as prices are concerned, we appreciate we are not the cheapest but hope we offer great value for money. Many thanks for giving us your feedback which I take note of.
Many thanks,
Anthony Buckland

Rated 5 out of 5 stars

I always get my orders quickly and the…

I always get my orders quickly and the quality is good. The only negative is I feel that the colour goes in the PE T-shirts quickly. But over all I am every pleased

March 17, 2025
Unprompted review
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Reply from Price & Buckland

Alison,
Many thanks for the constructive feedback and I take note of your comments regarding the t-shirts. We will keep an eye out.
Many thanks,
Anthony Buckland

Rated 5 out of 5 stars

Good quality school clothing that…

Good quality school clothing that arrived quickly

March 30, 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

Adele,
Thank you very much for sending in your feedback and I am really pleased you like the quality of our uniforms and the service you received.
Many thanks,
Anthony Buckland

Rated 5 out of 5 stars

Very easy to navigate the website…

Very easy to navigate the website and order. The order doesn't take long to be delivered and it comes very well packed.

March 20, 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

Anna,
I am so pleased you found the ordering process really easy and that you appreciated our speedy delivery.
Many thanks,
Anthony Buckland

Rated 5 out of 5 stars

Brilliant company

Brilliant company, no issues atall and excellent delivery.

April 1, 2025
Unprompted review
Price & Buckland logo

Reply from Price & Buckland

Charlotte,
Thank you so much for taking the time time get in touch and leaving such a positive review.
Kind regards,
Anthony Buckland

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