Prime Property Auctions Reviews 

117
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and knowledgeable staff for providing clear communication and guidance throughout the entire property selling and buying process. Many individuals note that the overall service is exceptionally efficient, prompt, and ensures that all property transactions are completed smoothly and successfully. Some people were dissatisfied with unexpected high fees and complex commission structures that exceeded their initial expectations. Reviewers also mentioned communication difficulties, reporting that it was notably hard to reach representatives or get timely replies after all payments and initial deposits were finalized.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the team as professional,... See more

Service

Customers report overall satisfaction and positive experiences with the service provided. Reviewers... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the overall process as quick, efficient,... See more

Price

Consumers find price to be ambiguous, reflecting a wide divergence in their financial experiences. While some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently sold my property through this company and couldn't be happier. The entire process was incredibly quick, seamless and completely stress free from start to finish. I highly recommend thei... See more

Rated 5 out of 5 stars

Streamlined process from start to finish! John and Luis have built a cracking team who are on hand to help and advise every step of the way. My property was sold relatively quick with no issues,... See more

Rated 5 out of 5 stars

Having known John since we were 16, I can't believe I didn't go to him sooner. 2023: Tried selling my property through estate agents - had been fully tenanted for 13 years, advised to lea... See more

Rated 5 out of 5 stars

Despite initial apprehension about using the Prime Property model, we needn't have worried. We are REALLY happy with every aspect of the service. Very quick sale. Got the sum we wanted and John and hi... See more


Company details

  1. Real Estate Auctioneer

Written by the company

Buy and Sell Through the UK’s Favourite Property Auction. We specialise in selling properties within 28 days for the price a seller wants and helping buyers secure excellent deals


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

117 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(117)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

A fun & professional modern day auction house

John and team provide excellent service when it comes to buying and selling property. I have recently bought from them and can highly recommend them. The team were considerate to my buying circumstances and timelines to settle were arranged to accommodate.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Tip Tier Service!



I am a first time auction seller and I officially sold my flat yesterday, before auction, at the exact price I wanted, in less than a week!
I’m in awe of how quick and simple this was, especially with how many of my family members advised against it due to it not being the traditional route.
I have to give the biggest praise to Ekoé who not only clearly explained the entire process for me but, very patiently, answered all my questions thereafter with knowledge and transparency.
I have now had an offer accepted on my very first house and it could not have gone smoother without Prime.
Top tier service! Thank you very much to John, Luis, Ekoe, Kris and Danielle for your expertise and hand in helping me take a massive worry off my back.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service A+++++

I sold my property with John and his team at Prime Property Auctions. My property was an old hotel being converted into a house. It was halfway through development, which made it less attractive to most buyers.

With Prime Auctions, my property was listed on all the major platforms like Rightmove, but it also had the added benefit of being auctioned. It sold in the first auction it participated in, with no issues at all.

Prime does not take a single penny until the sale is complete, unlike many other estate agents. John was superb at keeping me informed about the progress of the sale and responded to my messages extremely quickly, despite his busy schedule.

I also used MTL Solicitors (John's father's firm) to keep the process simple. David and Christine were also great to work with and clearly communicated with John daily, which made everything run smoothly.

I couldn’t recommend Prime Property enough. I would definitely use them again!

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

I've worked with Prime Property…

I've worked with Prime Property Auctions on a few occasions now and they always manage to turn around sales very quickly, achieve a fantastic selling price all while keeping me informed of the progress etc... 10/10 from me.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

the team go above and beyond

Ithe team go above and beyond. Easy to deal with and you get walked through the process without any of the hassle as the team deal with it all.

Can't recommend Luis and the team enough. Feel free to contact me if your unsure but I guarantee that one call to them will put your Monday rest. Much deserved 5 starts !!

Thank you Luis

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Really happy with Malcolm and his…

Really happy with Malcolm and his professionalism throughout a process. We had previously thought we’d never buy through an auction, but thanks to all the honesty and help, we have just purchased a property we have been trying to find for two years that ticked all our boxes. The least stressful process we’ve had buying!!

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Luis and the team are exceptional in the quality of work that they deliver. Highly recommend it for anyone looking for a quick auction sale, especially for commercial properties!

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

A pleasant experience from start to…

A pleasant experience from start to finish, clear instructions were given relating to the purchasing process and always quick to answer questions that arose. I would not hesitate to recommend Prime for purchasing or selling.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

I worked with John on a property deal

I worked with John on a property deal, very easy to deal with and great communication. Would definitely recommend him and his business and will be using him again for any future deals.
5* Service!

October 13, 2024
Unprompted review
Rated 5 out of 5 stars

I am super happy with their services

I am super happy with their services, it was a long journey to find a proper agent to sell property with tenant in situ. I received so much wrong information from various agencies but selling with Prime Property Auctions was easy and first of all, I did not loose value. I had so many opions of various agencies claiming this is so difficult and so on, but in reality it took 3 months so I do not think its a long time, with a price that completely satisfied me. I am based abroad, there was no issue with that. My letting agent even warned me against Prime Property claiming I will be ripped off, which was not ture, maybe their fees were higher but it was 100% worth it. The letting agent was discouraging me from selling it for years, claiming I can sell it at X value which was 20%less then I got from my final sale. Very happy with Prime Property and I can recommend to anyone who is thinking of selling a property with a tenant in situ.

May 30, 2024
Unprompted review

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