Printerland.co.uk Reviews 9,284

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 310 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being outstanding, professional, and efficient, often highlighting the helpfulness and positive attitude of the staff. Many people appreciate the personalized approach, with representatives going out of their way to ensure satisfaction, offering advice, and even suggesting better, cheaper alternatives to initial orders. The delivery service is frequently mentioned as exceptionally quick, with many orders arriving earlier than expected, often next-day, and sometimes even on weekends. Consumers also find the pricing competitive, often saving money compared to other suppliers, and the website easy to navigate with a wide selection of products. However, some customers also noted dissatisfaction with the service, experiencing issues with delayed item pickups and a lack of effort to resolve problems promptly. A few other people also felt that the company's after-sales support was uncooperative, particularly regarding product returns for larger items, and that warranty claims for prematurely failing products were met with unreasonable demands.

What people talk about most

Product

Customers had positive experiences with product, often praising the excellent advice received when choosing a... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Service

People report positive experiences with service, with many describing it as fantastic, excellent, and... See more

Order

Clients share positive opinions on order, highlighting the ease and efficiency of the ordering process, with... See more

Price

Reviewers consistently express satisfaction with the pricing, often finding products to be the cheapest or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unexpectedly needed a new printer just before Christmas and Printerland had a really good deal on an HP model which ended that same day. Saved nearly £100 on usual price. Ordered on Friday evening, ex... See more

Company replied

Rated 5 out of 5 stars

Unexpectedly needed a new printer just before Christmas and Printerland had a really good deal on an Canon model which ended that same day. Saved nearly £100 on usual price. Ordered on Friday evenin... See more

Company replied

Rated 5 out of 5 stars

I originally ordered a printer where the description from the manufacturer was not very clear. The printer could only scan A5 sheets through the feeder, a major deal breaker. Someone from printerland... See more

Company replied

Rated 5 out of 5 stars

The salesman emailed to propose an alternative choice of printer to the one I’d ordered on line, which was a little cheaper and probably better. It was delivered seamlessly. After some use it transpir... See more

Company replied


Company details

  1. Office Supply Store
  2. Computer Store
  3. Printer and Scanner Store
  4. Toner Cartridge Supplier

Written by the company

Buy Online colour, mono and multifunction machines, laser printers from oki, xerox, konica minolta, hp, brother, lexmark, kyocera, epson, samsung, ricoh, kodak, dell, canon, tally genicom, multifunction machines and unbeatable prices on consumables.

Price Match Available

We won't be beaten on price

We won't be beaten on price
*Terms and Conditions The competitor must have the identical product in stock and available immediately to the general public. The competitors product price must include any charges for next day delivery. Offer does not apply to special order items, special offers, cash-backs, display models, clearance sales, refurbished printers, typographical errors and exclusive or limited quantity items. We reserve the right to ask for written proof of a competitors offer before we beat the price. The price promise cannot be used in conjunction with any other offer. Any price match will be limited to one unit per customer within a 30 day period.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Delivery was quick

Delivery was quick, Matthew that called me up to check product was correct etc was very polite, and support after delivery was great when I had a small issue installing it in our printer which they quickly responded to and explained how to sort.

February 12, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks for the great comments Kyle, it's great to see Matthew's efforts going down so well, I'm pleased to see we got everything sorted for you.

Rated 5 out of 5 stars

The best place for printers!

I'd definitely come here first if I were buying another printer. The information pre-sale was excellent and significantly greater than elsewhere. It was the only site I could find that had enough of a range to make a thorough comparison and when we'd made up our minds delivery was rapid and trouble free.

January 15, 2026
Unprompted review
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Reply from Printerland.co.uk

I'm glad we managed to narrow down your search Michael. Thanks so much for the feedback and of course for the great review!

Rated 5 out of 5 stars

Website very easy to use and place…

Website very easy to use and place orders. Very helpful and knowledgeable team who assisted us when ordering new printers. Thank you!

February 18, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks so much for the feedback on the website and printer team, it really means a lot to us all!

Rated 5 out of 5 stars

Always order one day and the order is…

Always order one day and the order is received the next day - great service.

February 17, 2026
Unprompted review
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Reply from Printerland.co.uk

Hi Becky, thanks for coming back to us again, we're delighted to see you enjoying our service!

Rated 5 out of 5 stars

Very professional and easy to deal with

Very easy web site to navigate and order, delivered on time and professionally without any issues. This will be my first place to go to in the future.

February 9, 2026
Unprompted review
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Reply from Printerland.co.uk

....and we can't wait to welcome you back Steve. Thanks for choosing us, we really appreciate the feedback on your experience.

Rated 5 out of 5 stars

Superb price, great service

Superb price, excellent after-care - couldn't recommend more highly

February 11, 2026
Unprompted review
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Reply from Printerland.co.uk

I'm pleased to see you enjoyed shopping with us, thanks so much for the great comments!

Rated 5 out of 5 stars

I always have a great customer service…

I always have a great customer service experience with Printerland. Very knowledgeable about all of the products on offer and happy to provide recommendations on the best solution for my requirements- often highlighting benefits and offers. I wouldn't purchase anywhere else. After sales service is also fantastic.

February 17, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks for coming back to us again Kelly, we're delighted to see our customers return every time and we can't wait to welcome you again soon!

Rated 5 out of 5 stars

Fantastic communication

Fantastic communication, great product and very fast delivery. Great quality, reliable company.

February 1, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks so much for the comments and stars, let us know if you need anythng else!

Rated 5 out of 5 stars

Very helpful

Very helpful, fast delivery

February 10, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks so much Jill, for the review and 5-stars!

Rated 5 out of 5 stars

Did what it said on the tin!

It was quick and easy, arrived very quickly and at a good price. Good experience. Try it
Got a Brother printer, which was actually recommended by AI, which can be quite useful if asked limited questions.

February 12, 2026
Unprompted review
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Reply from Printerland.co.uk

Hi Greg, thanks for coming to us for your Brother printer purchase, I'm glad all arrived as expected and that you enjoyed your experience.

Rated 5 out of 5 stars

Laser printer

I have purchased products related to order nr STINV554731.
I would highly recommended that company. Great price, quick delivery service. I'm happy with the new printer etc. Again strongly recommend.

February 12, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks for chosing us for your printer purchase and for leaving us 5-stars! Enjoy!

Rated 5 out of 5 stars

Excellent service and products

I recently received my order from Printerland and I’m very happy with my purchase. The printer arrived quickly and was easy to get up and running.

The service I received was brilliant. Luke the Sales Account Manager who I dealt with was especially helpful, he explained everything clearly, helped me through the order process, and made sure I had all the information I needed. I felt valued and supported throughout. As someone who is autistic, it made a big difference to have my questions answered properly without feeling pressured or rushed.

This is my second purchase from Printerland in the last 6 years, and I like to stick with businesses I know and trust. I really appreciate everyone’s help and would happily recommend them to anyone wishing to buy a printer or associated items from them.

February 10, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks for leaving such a detailed review Natty, we really appreciate your feedback and support. Luke will be delighted to read the comments regarding his efforts. Please let us know if you need any further advice.

Rated 5 out of 5 stars

Great printer

Easy to navigate the site with competitively priced items. The printer arrived the following day and the set up was straightforward. The quality of the print is very good. Happy customer.

February 2, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks so much for the review Rosemary, and for the feedback on your website experience. Enjoy the new printer!

Rated 5 out of 5 stars

Printerland has provided excellent…

Printerland has provided excellent communication and service.
I ordered a Epson printer and I am very content with the product.
I would recommend Printerland and a strong partner for office spaces.

January 21, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks for review Josh, I'm glad you're happy with the printer, let us know if you need anything else.

Rated 5 out of 5 stars

Super service

Super service. This kind of top notch service doesnt exist anymore on the plannet, but here it is! Good prices as well, I shoped around.

February 2, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks for the great review and 5 lovely stars! Happy printing!

Rated 5 out of 5 stars

After comparing Brother printers

After comparing Brother printers on the Printerland web site, I contacted their pre-sales helpline to clarify a few points regarding the MFC-J5955DW. The call was answered promptly and the sales representative provided me with all the further information I requested in a friendly manner which enabled me to make my decision. I placed my order later that evening on line. I was contacted early the following morning to confirm my order and check order details etc. The printer and additional ink cartridges were delivered promptly in good condition. I was contacted a day later by email to ensure everything arrived safely. I have no complaints with the service, which was professionally carried out from pre-enquiries to delivery.

February 5, 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks for the amazing comments John, I glad you found our advice and service helpful and you got everything you needed quickly. Please do come back to us should you need anything further.

Rated 5 out of 5 stars

Exlcellent value and all round service.

Printerland has an easy to navigate and understand website, this made selection of a printer very easy.

The price quoted for the printer was very good and the best I could find despite checking with a number of suppliers.

Placing the order was easy with excellent confirmation, updates and next day delivery.

I highly recommend this company and would purchase from them again.

December 10, 2025
Unprompted review
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Reply from Printerland.co.uk

Hi David, thanks for the great comments on the website experience, it's great to see our efforts going to good use. I'm glad you were able to narrow down your options. Enjoy your new printer!

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