**Update! I’ve had a very apologetic email from the CEO who has refunded in full and is sending out the portrait with the correct eye colour and hopefully frame. This gesture is much appreciated and... See more
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Company details
Written by the company
Home of the Diamond Dust Glitter Canvas. Create canvases for your family & friends, our high quality, affordable canvases are available for you to buy online today
Contact info
Western International Market, UB2 5XJ, London, United Kingdom
- info@printingbee.co.uk
- www.printingbee.co.uk
Replied to 25% of negative reviews
Typically replies within 2 weeks
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Disappointed with the 3-5 day’s…
Disappointed with the 3-5 day’s delivery promise as this is not the case, more like 20 days. However the canvas when it eventually arrived was lovely good quality.
AVOID at all costs, terrible customer service
Terrible customer service, after replying to a few of my emails I have now been ignored. I placed my order on the 27th August and still haven't received anything! Absolutely disgraceful and after reading all of these bad reviews I don't see how this company is still operating.
Still not received my order and no…
Still not received my order and no reply on my emails. Terrible company with no other way to contact them. Same as everyone else, DPD says order details received but not received parcel for delivery. UPDATE: order has turned up today!!!. It is really lovely. They really need to sort their customer service and communication, as although slow and no contact product is perfect
I ordered my product 3 weeks ago and…
I ordered my product 3 weeks ago and it’s still not arrived 🥺
The company are now ignoring my emails and I can’t find a contact number.
DPD say they have never received my parcel, I’m not sure what I can do now and have lost £50+ absolutely gutted
3 weeks later, no product
Ordered a wood custom song plaque as a birthday present on 23rd September, 3 weeks later still haven’t received the product, no updates.
I have contacted Printingbee regarding the order a few days ago, and they’ve simply said they will contact Royal Mail as it should have arrived, but it’s not even been passed to the courier so I have no idea what good that’d do, and I’m still none the wiser as to what’s going on. Really disappointed.
Still no picture
Still no picture, I keep emailing them only to be told each time its on its way!!! So frustrating as it a picture of my baby boy and was a gift for my mum!!!! Will never order from them again!!
Shocking.
Shocking delivery, shocking customer service. Been over 2 weeks and no parcel.
I didn’t get my parcel
Never ordering from here again
Never ordering from here again. It took ages to have the product even sent. And they also made a mistake on the product.
Fantastic quality fast delivery…
Fantastic quality fast delivery couldn’t recommend more *****
0 stars from me
0 stars from me !
Placed an order of £80+ on 2 diamond dust canvas. Placed this order on the 24th august 2022 with 3-5 days delivery option, It’s now 5th September and still no goods.
I’ve sent several emails and not one reply. There’s no contact number to get in-touch with the company.
I received the shipping confirmation I got this on 31st august but this hasn’t been updated and the company have told me several times that although they have received information of my parcel they are still waiting on the sender to send the parcel to them so it can be delivered!!!
I feel like I’m stuck between a rock and a hard place! This was supposed to be a gift for a 70th birthday which has now unfortunately been and gone. i will not order from this company again.
Dreadful customer service…..
My Buddy
Absolutely amazing work Could not be happier with my picture thank you so much Would highly recommend
I haven’t received my product still.
Fantastic service
Item arrived quicky and as described. Great value for money and would definitely use again
First time ordering and will definitely…
First time ordering and will definitely be ordering again my canvas was absolutely beautiful I loved it arrived in plenty time was packaged extremely well highly recommend
Unfortunatly i had to wait 2 weeks for…
Unfortunatly i had to wait 2 weeks for a 5 day canvas, it wasnt as i exactly wanted it. Communication is awful 3 emails sent only 1 reply
Quality canvas at a good price
Quality canvas at a good price. From ordering to delivery took just over a week. Would use again.
Great item, and great service
Ordered a personalised Spotify plaque for a present for our 1st wedding anniversary ordered on a Saturday evening and it arrived Thursday, arrived well packaged. I had great communication from printing bee, would definitely use again. many thanks
The shipping was longer than expected
The shipping was longer than expected, said 3-5 business days but arrived in over 3 weeks.But when it came it was good quality and much bigger than expected so I'd say was near enough worth it
Love my diamond dust canvas
Love my diamond dust canvas! delivery a little but longer then expected but it is amazing thank you
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