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Review summary

Created with AI, based on recent reviews

Evaluating 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like custom shipping boxes, stickers, and bookmarks meet or exceed their expectations. Many people highlight the efficiency of the ordering process and the excellent delivery service, with products often arriving earlier than anticipated. The overall service is frequently described as outstanding, making customers feel confident in reordering. However, some customers also noted issues with product quality, mentioning instances of thin cards, unclear print resolution, or labels that were difficult to peel. A few other people also felt that the ordering and proofing process could be challenging or not intuitive, leading to frustration. There were also occasional reports of orders arriving late, incorrect items being delivered, or problems with customer service responsiveness when issues arose.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the outstanding quality of labels,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the outstanding quality... See more

Order

Reviewers mention positive feedback about their orders. Many customers express satisfaction with the quality... See more

Delivery service

Customers generally report positive experiences with delivery service, often noting fast shipping and early... See more

Service

People report positive experiences with service. Customers consistently praise the top-notch service, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Convenient if you know what you want and good quality of product, with fast turnaround time. I would suggest the development, creating, quoting and ordering process is a little challenging and not so... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it ri... See more

Company replied

Rated 5 out of 5 stars

I have ordered stickers for my school events from this company each spring for several years. As always, they are quick and accurate. A small mistake was fixed in a very short time, to accommodate... See more


Company details

  1. Business Services

Information provided by various external sources

Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

540 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 38% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

This company was very easy to use on…

This company was very easy to use on the edit side. As well as easy to give payment. I do wish that you incorporated AI structure in order to give people who understand it a upper hand. But I am sure that is coming and by the time I order more it will be in there.

March 12, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Nathan, for your fantastic review! We're glad you found our platform easy to use. We appreciate your suggestion about AI integration and are always looking for ways to enhance our services. Stay tuned for updates! -Customer Care

Rated 5 out of 5 stars

Great, but not without issues

Okay, I love print place and what they offer for what you get and the speed is insane! But. I will say, navigating the website and actually selecting the paper quality you want is frustrating. I attempted to order waterproof 2 different times and based on what I clicked and what appeared on the screen, I thought I was good to go. So, I have a lot of not waterproof stickers from this issue on your site. Once I got what I actually wanted, absolutely perfect and super fast.

February 27, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for the fantastic feedback! We're thrilled you love our products and speed. We appreciate your insights about the website experience and will work on improvements. Your satisfaction is important to us, and we’re glad you received your perfect order! -Customer Care

Rated 5 out of 5 stars

I love print place

I love print place. They walk you through the whole process.If you need help, they help you, they help adjust your design to make it perfect, quick delivery.Great customer service top notch door hangers!!!💪😎

March 12, 2026
Unprompted review
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Reply from PrintPlace

Thank you, Steve! We're thrilled to hear you had a great experience with our team and that you loved your door hangers. Your satisfaction is our priority, and we're glad we could assist you every step of the way. Looking forward to your next project! -Customer Care

Rated 5 out of 5 stars

Great company and products

I have now ordered multiple items from PrintPlace on behalf of a small nonprofit that I volunteer for. Each time the process is user friendly, the quality is topnotch and the timing from processing to shipping is quick and efficient. I highly recommend them for your printing needs.

February 11, 2026
Unprompted review
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Reply from PrintPlace

Thank you, Jessica, for your glowing review! We're thrilled to hear that our user-friendly process and quality service have made a positive impact on your nonprofit work. Your recommendation means a lot to us. We look forward to serving you again! -Customer Care

Rated 5 out of 5 stars

Quick, easy, high quality

I received a recommendation from a friend. The process was quick and easy, great price, quality is awesome! Matte was definitely the way to go for a more premium look.

The stickers arrived quickly and PrintPlace keeps you posted along the way.

I will definitely use PrintPlace again!

February 12, 2026
Unprompted review
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Reply from PrintPlace

Thank you, Andrew! We're thrilled to hear you had a great experience and loved the quality of your stickers. We appreciate your friend's recommendation and look forward to serving you again. Your satisfaction means the world to us! -Customer Care

Rated 5 out of 5 stars

Great Shopping Experience

Great Shopping Experience. From placing order, to getting prompt proof, reliable printing, and fast shipping. Well done!

March 4, 2026
Unprompted review
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Reply from PrintPlace

Thank you, Saied! We're thrilled to hear you had a great shopping experience. Your satisfaction with our process and service means a lot to us. We look forward to serving you again! -Customer Care

Rated 5 out of 5 stars

I am so happy with PrintPlace

I am so happy with PrintPlace! They are more than happy to walk you through each design to ensure that you get exactly what you have in mind. 100% recommend!

March 5, 2026
Unprompted review
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Reply from PrintPlace

Thank you, Esther! We're thrilled to hear you had such a positive experience with our team. Your recommendation means the world to us, and we're always here to help bring your designs to life. -Customer Care

Rated 5 out of 5 stars

This was my first time ever printing…

This was my first time ever printing EDDM postcards and I had a lot of questions. They answered every single one without making me feel like a burden. They were patient, friendly, and genuinely helpful through the whole process.

The postcards came out amazing, the print quality is great, colors are vibrant, and everything looks professional. I couldn’t be happier with how they turned out. I will absolutely be using them again.

February 24, 2026
Unprompted review
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Reply from PrintPlace

Thank you, Courtney! We're thrilled to hear you had a fantastic experience with your EDDM postcards. Our team loves helping customers, and it’s wonderful to know you appreciated their support. We look forward to assisting you again soon! -Customer Care

Rated 5 out of 5 stars

Bookmarks for Author James J Hill III and his novel, "When the Dandelions Sing."

I ordered bookmarks for my novel, "When the Dandelions Sing," and could not be more excited for these! They are exactly what I wanted and the print job was perfect. They arrived a week before I expected them, and they were securely shipped. I will absolutely be ordering more from them.

March 3, 2026
Unprompted review
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Reply from PrintPlace

Thank you, James! We're thrilled to hear that your bookmarks exceeded your expectations and arrived early. Your excitement for your novel is inspiring, and we look forward to helping you with your future orders. Happy writing! -Customer Care

Rated 1 out of 5 stars

Poor Print quality with print peeling…

Poor Print quality with print peeling on the edges and black prints. Also posters arrived a day late which made us miss an opportunity to give the post cards out.

February 28, 2026
Unprompted review
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Reply from PrintPlace

We’re really sorry to hear about the print quality issues and the delayed delivery. We understand how frustrating it must have been to miss the opportunity to hand out your postcards, and this certainly isn’t the experience we want for our customers. We truly appreciate the feedback and hope we have the opportunity to serve you better in the future.
– Customer Care

Rated 5 out of 5 stars

Print Place is the absolute Best

Print Place is the absolute Best!

I’ve only received

5 star service! 🥳

February 28, 2026
Unprompted review
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Reply from PrintPlace

Thank you so much for your kind words, Jerome! We're thrilled to hear you’ve had such a positive experience with our service. Your satisfaction means the world to us. Looking forward to serving you again! -Customer Care

Rated 5 out of 5 stars

GREAT SERVICE ⭐⭐⭐⭐⭐⭐

GREAT SERVICE
GREAT QUALITY
GREAT PRICE 👍

February 27, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback, Acool! We're thrilled to hear you enjoyed our service, quality, and pricing. Your satisfaction is our top priority. We look forward to serving you again soon! -Customer Care

Rated 4 out of 5 stars

Highly Recommend

Heard from the company twice regarding quality control and greatly appreciated they care in the quality of the printing and final out put. The Post cards came out great. The only issue was the box came damaged compromising some of the cards. I would recommend some bubble wrap of something to protect the cards in case this happens again. But other than that. Great price and great quality

February 26, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your feedback, Grace! We’re glad to hear you loved the postcards and appreciate your suggestions for packaging improvements. Your input helps us enhance our services. We’re committed to quality and will consider your recommendation. Thanks for recommending us! -Customer Care

Rated 5 out of 5 stars

Highly recommend!

The website made it so easy for us to design our door hangers! The quality came as described and was of professional grade. I already re-ordered for more!

February 24, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Scott! We’re thrilled to hear that you found our website easy to use and that you loved the quality of your door hangers. We appreciate your continued support and look forward to serving you again! -Customer Care

Rated 1 out of 5 stars

Wrong artwork. No way to correct.

Wrong artwork. No way to correct. Money and time wasted.

February 19, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

We’re really sorry to hear this — we completely understand how frustrating it is to realize the artwork was wrong, especially when time and money are on the line.

Once an order moves into production and passes a certain stage, we’re regrettably unable to stop or make changes to it. We know that’s not the outcome you were hoping for, and we truly regret the disappointment this has caused.

That said, we don’t want to leave you without support. We’ll be reaching out to you directly via email to review your order details and see what options may be available to help make this right. Please keep an eye on your inbox, and we’ll follow up shortly. -Customer Care

Rated 3 out of 5 stars

The card cutting isn’t the cleanest.

The card cutting isn’t the cleanest.

February 19, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for bringing this to our attention — we’re sorry to hear the card cutting wasn’t as clean as expected. We understand how important those finishing details are, and we definitely want your order to meet your standards.

When you have a moment, could you please share your order number so we can take a closer look? Once we have that, we’ll review the details and follow up with you directly to help make this right. -Customer Care

Rated 5 out of 5 stars

I love using PrintPlace because of the…

I love using PrintPlace because of the flexibility offered through designing and delivery dates/expectations are met

February 13, 2026
Unprompted review
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Reply from PrintPlace

Thank you for your fantastic feedback, Robyn! We're thrilled to hear that you appreciate our flexibility and timely delivery. Your satisfaction is our priority, and we look forward to continuing to meet your expectations. -Customer Care

Rated 5 out of 5 stars

Good quality

Had some save the dates I designed printed and they turned out perfect.

January 15, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

We're thrilled to hear that your save the dates turned out perfect, Geno! Thank you for choosing us for your printing needs. We appreciate your support and look forward to helping you with future projects. -Customer Care

Rated 1 out of 5 stars

Took over 2 weeks to receive product…

Took over 2 weeks to receive product and once I got them, the shirts were too big.

January 15, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

We’re really sorry to hear this — waiting over two weeks and then receiving shirts that didn’t fit as expected is understandably frustrating.

That’s not the experience we want for you, and we appreciate you bringing it to our attention. We’ll be following up with you directly via email to review the order details and go over possible resolution options together. -Customer Care

Rated 5 out of 5 stars

BUSINESS CARDS

Print Place provides excellent service via product selections; pricing and quick turn around. Their products are high quality with low pricing.

February 9, 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic review! We're thrilled to hear you enjoyed our product selection, pricing, and quick turnaround. Your support means a lot to us, and we look forward to serving you again! -Customer Care

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