DPD have admitted they didn’t deliver my package but that I needed to raise it with Pritchards. I’ve sent 2 emails and 2 form submissions on the website and not had a response. I’ve now got to pursue... See more
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See what reviewers are saying
Understand the postage strike. Did pay for 48 hours delivery but it’s been 5 days (in’s Sunday). Tracking says it’s not out for delivery even today. UPDATE Having had excellent communication as t... See more
Company replied
Couldn’t have been more professional and helpful Having recently experienced some shabby and surly companies (supposedly reputable ones) Pritchard were a breath of fresh air and so helpful I real... See more
Really easy website to order from. I purchased a polo top for my son in law, he hasn’t received it yet but I know he will love it. The package arrived in three days, nicely folded with tissue paper, n... See more
Company details
Written by the company
Established in 1836, we are one of the oldest UK independents menswear stores with well over 175 years of continuous trading behind us. Along side designer brands such as Belstaff, Fred Perry, Paul & Shark, Paul Smith and Lumin Skincare, we also offer made to measure tailoring and formal hire wear.
Contact info
9 King Street, HR4 9BW, Hereford, United Kingdom
- 01432 272346
- web@pritchards.co.uk
- www.pritchards.co.uk
4.3
Excellent
787 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
it would be difficult to improve the…
it would be difficult to improve the service i got from pritchards i ordered some boat shoes they came when they said they would the quality was excellent good packaging absolutely no complaints at all
August 5, 2020
Unprompted review
Great sale price on a Paul And Shark…
Great sale price on a Paul And Shark Typhoon jacket , quick delivery & packaged well to protect during delivery.
August 2, 2020
Unprompted review
Great Service!
First time ordering from Pritchards and I am extremely pleased with the service and items received. Ordering online was easy, delivery as requested was next day and all packaged and well presented to a high standard. I will most certainly be ordering again. Great service.
July 30, 2020
Unprompted review
Gant Original Crew Neck Sweater
This was a great service and price....will use again no problem.
July 26, 2020
Unprompted review
Satisfied customer.
Great service guys.
Thanks for your prompt attention to my order. I suspect I will be ordering from you again.
July 23, 2020
Unprompted review
Polo shirts arrived with no packaging
Polo shirts arrived with no packaging. One has slight marks on it and quite possibly faded in colour in areas.
July 15, 2020
Unprompted review
Excellent service
Excellent service, arrived promptly would recommend to friends.
July 9, 2020
Unprompted review
Great products & excellent personal…
Great products & excellent personal service. Click & collect was very simple. Staff very friendly and courteous. Thank you.
June 20, 2020
Unprompted review
Super service
very fast delivery, didn't expect it to be so efficient. excellent Sunspel t-shirts, easy to navigate web site, great customer service. Happy to shop with them again.
June 20, 2020
Unprompted review
My first experience of shopping online…
My first experience of shopping online at Pritchards, but it won't be the last. Service in store has always been exceptional, which is now matched by shopping via the website.
June 19, 2020
Unprompted review
Absolutely first class customer service.
June 17, 2020
Unprompted review
quick…delivery
Bought numerous items from here quick delivery. Excellent quality. Friendly staff. Very helpful. Quick to put anything wrong' right.
June 11, 2020
Unprompted review
Brilliant
Really quick delivery & well packed. Great Sunspel T shirt. Highly recommended and I'll definitely buy again. Cheers.
June 6, 2020
Unprompted review
Good service
May 29, 2020
Unprompted review
Considering the current situation I was…
Considering the current situation I was more than pleased with the service that I got and will shop with you in the near future
May 29, 2020
Unprompted review
Great service arrived within 48 hours
May 24, 2020
Unprompted review
I was very happy to see the parcel came…
I was very happy to see the parcel came the next day as I was expecting it to come within some day off ordering on line. I am happy with the Belstaff shirt. I hope to get one more if I can soon.
May 14, 2020
Unprompted review
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