Bought ladies profirst motorcycle jacket 2 yrs ago. Last month a truck wiped out my partner and I on a Harley. The truck crossed a double yellow line,into our passing lane and Into us in slow lane. 80... See more
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I can honestly say that in 40years of motorcycling I have frozen half to death using leather and waxed cotton jackets. Then I bought my Profirst jacket and trousers and have sidelined all my expensive... See more
Company replied
Bought a riding kit (including jacket, trousers, boots, gloves) off amazon, arrived in double quick time, but when trying on the boots I noticed that the left on did not fit like the right, turns out... See more
Well I bought a mega deal to begin with, after a week it never arrived, I messaged Sam, (WhatsApp) on their site. Sam rang me back straight away to be told that the Royal Mail had lost my parcel, he p... See more
Company replied
Company details
Information provided by various external sources
Profirst sells custom made motorcycle clothing and protection gear such as jackets, body armors, trousers, hoodie, helmets and gloves.
Contact info
Unit 28 The business Center, 20 James Road, B11 2BA, Birmingham, United Kingdom
- +447482852972
- bassam@pro-first.co.uk
- www.pro-first.co.uk
Excellent quality
Excellent quality, Delivery service greatest. Great service, great product and reasonable price with next day delivery fantastic....keep it up👍

Reply from Profirst Enterprises
Thank you very for giving me chance.
Thank you very for giving me chance to evaluate this things.
Hope you like my opinion.
Thanks

Reply from Profirst Enterprises
I am very pleased with the quality of…
I am very pleased with the quality of service your company provides. I sincerely appreciate your responsiveness and the way you maintained quality of ur products...i hv recommended your company products to others because of our satisfaction with your service and perfection of products....keep it up👍👍👍

Reply from Profirst Enterprises
Excellent in every way!
I give Sam and his Team 5 Stars for his service, and as below:
Orders and Speedy delivery, Communications on what's app, Discussing concerns, Sending another order to me with the right size. Returns have been sent back to him without any hassle. Quality of goods is excellent.

Reply from Profirst Enterprises
excellent service and the goods were…
excellent service and the goods were very good value,they fitted well

Reply from Profirst Enterprises
Better than I was expecting
Better than I was expecting! Sizes fit perfectly!

Reply from Profirst Enterprises

Reply from Profirst Enterprises
Excellent Quality of Leather Jacket
I bought leather jacket from here and I surprised to see quality of it. Excellent customer service, fast delivery. Comfort and fit as described. I love to buy again.

Reply from Profirst Enterprises
Bad experience with this company
Jacket was too big so wanted the next size down, their web site would not allow returns (kept saying there was an error) and when emailed I was just ignored. Due to my experience, I definitely would not recommend this company to my fellow bikers. If I had used ebay instead of buying direct, I would have got my refund.

Reply from Profirst Enterprises
Very fast delivery and i was happy with…
Very fast delivery and i was happy with the products i bought i received and will be ordering from here again

Reply from Profirst Enterprises
Terrible customer service.
Terrible customer service.
I ordered a jacket from pro-first. Delivery time was about 4-5 days, but jacket was too large for me and I had to return it.
After return customer service didn't answer any emails. I've got my refund only when I've raised Paypal's dispute.
Poor service
These guys were my preferred supplier for the goods that I was interested in so placed an order. Received confirmation email. Then received an email giving estimated delivery date and parcel tracking number. About 4/5 days later received email from PayPal saying my order had been refunded. No communication from pro-first indicating why the order was refunded and no answer on their contact number. Will not be using again and will not be recommending
Great quality clothing for value…
Great quality clothing for value prices. Looks great and is comfortable. I had to return the trousers as to small but new ones sent and received within a week so great after sales team also. My only minor criticism is the sizes are a bit off, go at least one size higher than your normal clothes.

Reply from Profirst Enterprises
Excellent used every day since buyingb

Reply from Profirst Enterprises
Recently purchased a full suit…
Recently purchased a full suit excellent buy trousers where a bit big retuned them and they got replaced in a few days no hassles excellent

Reply from Profirst Enterprises

Reply from Profirst Enterprises
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