ProAV has been my preferred kit supplier for well over a decade. Jordan Ashmore in particular always makes sure he gets what you need as soon as possible, and has even invited me to the ProAV headquar... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was in the market for a significant purchase, but as someone with limited experience in high-end cameras, I really needed guidance. Carl and Jordan couldn’t have been more helpful — their advice h... See more
ProAV has been my go-to supplier for video production kit for over 16 years. They are always reliable, easy to talk to and offer great advice. On more than one occassion I have visited their office to... See more
ProAv is one of the most professional sales companies I use and have used for the last 10years. Nick and the team always deliver on time every time and are completely transparent on stock and a deli... See more
Company details
About Proactive UK LTD
Written by the company
Proactive UK LTD are one of the leading suppliers of professional video equipment in the UK. We pride ourselves on our customer service, aiming to develop long term relationships with our clients.
Established in 1998, Proactive are fully authorised and accredited by all of the manufacturers we represent. We are more than just an online equipment supplier. Our in house educational training events from ProAV Academy and our online ProAV TV product reviews on Youtube, provide a valuable and informative resource for our customers to keep learning throughout their careers.
We have a fully equipped showroom where customers can see and compare the latest video production equipment. Our customers are the core of our business, and all feedback is incredibly important to us.
Special OffersUsed / Ex-Demo Equipment
ProAV TV
Contact Us
Contact info
Unit 1 & 2 Eastman Way, HP2 7DU, Hemel Hempstead, United Kingdom
- +44 [0] 1442 292929
- sales@proav.co.uk
- www.proav.co.uk
4.8
Excellent
3K reviews
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service
Zero issues with my order. I placed an order at 14:57 and still made the 3pm cutoff for next day delivery.
April 28, 2025
The items were delivered on time and…
The items were delivered on time and with in the dates specified.
April 25, 2025
Speed and price
Speed and price are the fundamentals of a good business that understands its customers. Proactive uk ltd are a specialist photographic and video company that understands its market.
April 22, 2025
Great quick delivery
April 10, 2025
Click & collect
Click & collect - a warm welcome, an impromptu tour of the showroom and fantastic studio/edit suite facilities, and some expert advice. A fantastic service for photography and video professionals.
April 7, 2025
Libec LANC Zoom Demand
My product arrived in reasonable time, considering I ordered just before the weekend, it was as described and it worked. What more can I ask? I'm as happy as I always have been with the service from ProAV and will continue to use them.
April 7, 2025
Highly recommend!
Great customer service, knowledge and value for money. ProAV is our go to provider for anything related to videography gear.
Highly recommended!
April 7, 2025
Great price and quick delivery
April 1, 2025
Very prompt delivery
Very prompt delivery, item was exactly what I needed. The only issue was that DPD delivered to the wrong house number - not ProAv's fault, the correct number was shown on the address label. Fortunately the homeowner brought the package round to me so no harm done.
April 1, 2025
A serious website for pros
Wide range of high-class products at the best prices with fast service - a serious website for pros.
March 31, 2025
Outstanding all round service!
Competitive price, safely packaged lighting item ensured no damage in transit, item exactly as described in all respects, prompt delivery. Excellent in all respects.
March 26, 2025
Excellent service and quick delivery!
March 28, 2025
Excellent service and fast delivery
March 25, 2025
Excellent product
Excellent product, does exactly what is says on the tin. Good delivery service.
March 21, 2025
A Nice Review For Once!
It's VERY odd for me to do a review on anything that is positive, and I think that should speak louder than anything I could possibly say here. Jordan and the team at ProAV were so, so helpful and understanding of urgency and did the best to accommodate our situation.
Thank you so much!
March 24, 2025
Unprompted review
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