High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there ab... See more
Company replied
Location
Switch location4-5 Quiet Street, BA1 2JS BATH, GB
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See what reviewers are saying
I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional... See more
I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasa... See more
The assistant was very helpful and gave me excellent information about the frying pan I bought. Correcting a common mistake I was making in using the wrong type of oil. Many thanks
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
4-5 Quiet Street, BA1 2JS, BATH, United Kingdom
4.9
Excellent
937 reviews
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Nigel who served us gave relevant…
Nigel who served us gave relevant personal experiences of the machine, made us feel at ease and created the environment for us to want to buy from procook Bath.
March 4, 2026
Reply from ProCook - Bath
We're glad you felt at ease and valued the personal experience shared during your visit. Thank you for choosing us; we appreciate your positive feedback.
Knowledgeable and great selection
Knowledgeable and great selection. Most helpful and friendly
March 9, 2026
Reply from ProCook - Bath
We appreciate you noting our great prices and products; we are so happy you are pleased!
Reply from ProCook - Bath
We appreciate your positive feedback regarding our friendly and helpful staff; we are so happy you enjoyed our nice shop!
Excellent advice …
Excellent advice but no pressure on first visit to shop. Very knowledgeable assistant, gave lots of information - factual and experience based - to help me make a decision. Subsequent visit and purchase equally positive with friendly staff and good service.
March 6, 2026
Reply from ProCook - Bath
We're happy to hear you received excellent advice without pressure during your first visit. It's great to know the assistant's knowledge and the friendly staff helped you make a decision. We appreciate your positive feedback.
Helpful assistant
We had a very knowledgeably assistant who helped us make our choice about which saucepans to buy.
March 2, 2026
Reply from ProCook - Bath
We appreciate you taking the time to leave us this great review! We are so happy to hear that our assistant was knowledgeable and helped with your choice.
Shop clean and well presented
Shop clean and well presented. Attended was polite but it felt like he had a long day
March 1, 2026
Reply from ProCook - Bath
We're happy to hear that you find our shop clean and well-presented. We appreciate your feedback regarding the service you received.
Pleasant and helpful staff
March 5, 2026
Reply from ProCook - Bath
We appreciate you letting us know our staff was pleasant and helpful; it means a lot to our team.
In these days of strife and stress
In these days of strife and stress, it is always a pleasure to wander around and chat with the staff at Lakeland.
There is always something of quality to buy.
March 4, 2026
Reply from ProCook - Bath
We're happy to hear that you enjoy visiting our store and appreciate the quality of our products. Thank you for your positive feedback about our team.
Salesman was polite and knowledgeable…
Salesman was polite and knowledgeable but not pushy. I didn’t buy what I went in for but still managed to buy lots of other things for my kitchen .
February 27, 2026
Reply from ProCook - Bath
We're happy to hear that the salesperson was helpful and not pushy. We appreciate you sharing your experience and are glad you found other items for your kitchen!
Nice shop
Nice shop, lots of new products, ie kitchen knfe sets, down scale of cake decorating equipment,
March 2, 2026
Reply from ProCook - Bath
We're happy you enjoyed our shop and appreciate your positive feedback regarding our new products and cake decorating equipment. Thanks for letting us know!
Very helpful shop assistant who made my…
Very helpful shop assistant who made my purchase of a set of kitchen knives very clear and easy
March 2, 2026
Reply from ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy to hear that our shop assistant made your knife purchase clear and easy.
Very helpful member of staff
Very helpful member of staff who directed me to the apprpriate item to meet my requirement. She also advised me not to use Teflon coated items with olive oil.
February 25, 2026
Reply from ProCook - Bath
We're happy to hear that a staff member was so helpful in guiding you to the right item! We appreciate you taking the time to share your positive experience with us.
Great quality products
Great quality products, reasonable prices and very friendly staff.
March 1, 2026
Reply from ProCook - Bath
We appreciate your positive feedback. We are so happy you liked our great quality products, reasonable prices, and friendly staff.
Reply from ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy to hear you find our team knowledgeable and helpful.
Reply from ProCook - Bath
We appreciate your positive feedback and are so happy to hear about the quick, safe, and on-time delivery!
A very helpful assistant
February 27, 2026
Reply from ProCook - Bath
We appreciate you letting us know our assistant was helpful; it means a lot to our team that we could provide excellent support.
Excellent friendly service
Excellent friendly service. Good choice of products in varying price levels.
February 24, 2026
Reply from ProCook - Bath
We appreciate your feedback! We are so happy to hear that you were satisfied with our friendly service and product choices at varying prices.
Male member of staff was extremely rude
I didn't realise that the upstairs till was closed, I didn't see a sign. I waited over 5 mins observing the servers laugh and interact with each other.
I went down the stairs to ask if anyone was serving, a server said the till was closed and pointed to the sign (it was only on one till!). There were 3 members of staff downstairs with customers browsing upstairs.
The server opened the till to serve me. I asked some questions about my products following the server mentioning the warranty on the product. I asked if it covered the covering coming off, to which he replied sarcastically...
It's stainless steel!
It made me feel as if I'd asked a wrong question and it made me feel uncomfortable. I found him to be very rude and I will not be shopping here anymore.
February 20, 2026
Reply from ProCook - Bath
Thank you for your review, we have passed your comments on to the store to review.
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