We bought a set of double thickness pro cook saucepans suitable for an induction hob. The saucepans were the perfect weight and we selected exactly what we needed. The lady, called Laura, in the sh... See more
Company replied
Country Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
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We bought a set of double thickness pro cook saucepans suitable for an induction hob. The saucepans were the perfect weight and we selected exactly what we needed. The lady, called Laura, in the sh... See more
Company replied
Cookshops are now few and far between but we came straight into the store and found exactly what we were looking for in under a minute! Also managed to find a couple more things that we weren’t lookin... See more
Company replied
What better way to find a great selection of salt and pepper grinders than in my local branch of Pro Cook. The shop was only 5 mins from home and they had a wide selection of what I needed, cheaper a... See more
Company replied
Fabulous Japanese-style knives made from X50 German steel. Really good customer service from an agreeable and knowledgeable man. The only thing I would improve is your Black Friday deals - several d... See more
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
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Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, United Kingdom
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The staff were really helpful and welcoming.
I’m going back soon .

Reply from ProCook - Bordon
Good staff ready to help you and pleasant to serve you

Reply from ProCook - Bordon
Procook is my go to shop for my kitchen items.

Reply from ProCook - Bordon
free to look without interruption
polite sales staff at check out
Great quality products at reasonable prices. I was only browsing but ended up buying something I had been researching online but found very much cheaper at Pro Cook.
Great experience as always with pro cook. Very pleasant and helpful staff. I could go crazy with purchases and it’s always so well presented

Reply from ProCook - Bordon

Reply from ProCook - Bordon
Staff were friendly and helpful. Found what I was looking for

Reply from ProCook - Bordon
Staff very helpful and friendly went through the product we were looking at .

Reply from ProCook - Bordon
We used our granite roasting pans for the first time on Sunday
Great product truly nonstick I’m impressed so far

Reply from ProCook - Bordon
The lady was very helpful and talked me through the choices.

Reply from ProCook - Bordon
Lots of choice and assistance from staff with a saucepan, however sold a knife previously, after time spent with very helpful assistant proved not great for a left- hander!

Reply from ProCook - Bordon

Reply from ProCook - Bordon

Reply from ProCook - Bordon
Brought a knife block when I went out for the day at the o2 thought the knives were part of the set but they weren’t went into our local store the next day lady was great very helpful and helped us to exchange for what we wanted the service was just what it should be we ended up buying 3 more things great service thank you

Reply from ProCook - Bordon

Reply from ProCook - Bordon
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