Excellent service and such a huge choice of items. Very friendly and helpful staff. I have purchased several items from you on other occasions, and all have been well made and long lasting.
Company replied
Location
Switch locationCountry Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
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See what reviewers are saying
We bought a set of double thickness pro cook saucepans suitable for an induction hob. The saucepans were the perfect weight and we selected exactly what we needed. The lady, called Laura, in the sh... See more
Company replied
I had to return a glass item within the guarantee period which had developed a fault line. It was exchanged without any hassle. The assistant was extremely helpful and courteous.
Company replied
Fabulous Japanese-style knives made from X50 German steel. Really good customer service from an agreeable and knowledgeable man. The only thing I would improve is your Black Friday deals - several d... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, United Kingdom
4.8
Excellent
400 reviews
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Support from staff member was great and…
Support from staff member was great and quick. Cutlery set is perfect and will be buying another set. Easy to clean and knives Make it simple to cut up even steak. Good size to hold and use.
September 17, 2025
Reply from ProCook - Bordon
We're happy to hear that our staff member provided great and quick support. It's great to know you find the cutlery set perfect, easy to clean, and good to hold and use. We appreciate your intention to buy another set!
Great products…
Great products and friendly staff we use ProCook products because they are the best.
September 16, 2025
Reply from ProCook - Bordon
We appreciate you taking the time to share your thoughts! We are so happy to hear that you find our products the best and that our staff is friendly.
Reply from ProCook - Bordon
We're happy to hear that our team member was helpful! Thank you for your positive feedback; we appreciate it greatly.
Interesting products
Interesting products, checked in packages before being handed over.
September 5, 2025
Very efficient workers in the shop
September 5, 2025
Reply from ProCook - Bordon
We're glad you found our shop workers efficient. Thank you for your positive feedback; we appreciate it greatly.
Reply from ProCook - Bordon
We appreciate your positive feedback; we're so glad you value our right products at the right price.
Staff very friendly and helpful
Staff very friendly and helpful, good range of products in store. Will definitely go again.
August 25, 2025
Reply from ProCook - Bordon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and helpful and enjoyed our product range.
As always I find your staff helpful
As always I find your staff helpful, polite and knowledgeable about the products. Always a pleasure.
August 24, 2025
Reply from ProCook - Bordon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our staff helpful, polite, and knowledgeable and that you enjoy your visits.
Reply from ProCook - Bordon
We appreciate your feedback and are glad you enjoyed our location. We strive to offer a great experience. Thanks!
Very friendly
Very friendly and helpful staff. Brilliant products. Can't wait to use my new pots and pans cooking for my family
August 19, 2025
Reply from ProCook - Bordon
We're delighted to hear you found our staff friendly and helpful and that you love our products! We hope you enjoy cooking for your family with your new pots and pans.
Reply from ProCook - Bordon
We appreciate you taking the time to leave us this great review! We're so happy you liked our excellent quality product and service at a reasonable price.
As always, a pleasure.
As always, served by a very pleasant, knowledgeable member of staff who guided me to my choice and was super efficient. Couldn't ask for more!
August 19, 2025
Reply from ProCook - Bordon
We appreciate you sharing your experience. We're so happy to hear that our staff member was pleasant, knowledgeable, and efficient in guiding you to your choice.
Reply from ProCook - Bordon
We appreciate your positive feedback! We are so happy to hear our staff was approachable and helpful to you during your visit.
Reply from ProCook - Bordon
We appreciate your positive feedback! We're so happy to hear you were satisfied with our friendly, helpful, and knowledgeable staff and the value for the money.
Very efficent
August 5, 2025
Reply from ProCook - Bordon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful staff.
August 4, 2025
Reply from ProCook - Bordon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very good staff
August 8, 2025
Reply from ProCook - Bordon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Bordon
We appreciate your positive feedback! We are so happy to hear you were satisfied with our helpful staff, great prices, and top products.
Great in-store purchase,
Very helpful and pleasant staff in my local store. Purchased egg poaching set. However, the pan did not work very well with my induction hob so changed it the following day for a stainless steel pan which is brilliant. So glad I purchased in store.
July 29, 2025
Reply from ProCook - Bordon
We appreciate your positive feedback regarding our staff's helpfulness. We're glad you found a suitable stainless steel pan after the initial one didn't work well with your hob. We appreciate you purchasing in our store.
Reply from ProCook - Bordon
We appreciate your positive feedback! We're so glad you were satisfied with our great products and quality prices.
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