Jamie’s SMILE Jamie greets you with the brightest biggest smile, is polite, professional and helpful with product knowledge and deals. The store looked tidy and made for an enjoyable hassle free sh... See more
Location
Switch locationUnit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, GB
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See what reviewers are saying
When entering the Store initially for a quick look as it was near to closing time, I was politely greeted with an offer of help with anything, the Staff member had a lovely approach and I was made t... See more
Company replied
Went into the Bromley store with a good idea of the items I wanted to buy. Had done my research online, I wanted to feel the pans, weight, comfort, ease of handling. I was served by Jamie. He was v... See more
Company replied
Lovely new cook shop in Bromley Glades. Everything you could want, reasonably priced and spacious for browsing. Helpful staff. A great addition to the Glades and we’ll definitely be back next time!
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, United Kingdom
- 0208 178 3811
4.8
Excellent
149 reviews
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Reply from ProCook - Bromley
We're delighted you enjoyed our product, staff, and pricing. Thank you!
Staff very proficient
Staff very proficient.
Product, ProCook knives, very good and very reasonably priced.
May 28, 2026
Jamie’s SMILE
Jamie’s SMILE
Jamie greets you with the brightest biggest smile, is polite, professional and helpful with product knowledge and deals. The store looked tidy and made for an enjoyable hassle free shopping experience. The items oooze quality, I definitely could’ve bought more but had a budget and stuck to it. Pro cook I will return when something else for my kitchen is required.
May 23, 2026
Reply from ProCook - Bromley
We appreciate your positive feedback on our in-store help and quick delivery. We are so happy you are pleased!
It was easy to find what I wanted.
It was easy to find what I wanted.
The staff member was polite and helpful.
The shop is clean and welcoming
May 23, 2026
Products of excellent quality with…
Products of excellent quality with practical features, service oriented intuitive salespeople who serve with a smile, efficient buying process, long guarantees on products
May 22, 2026
Reply from ProCook - Bromley
We're so happy to hear you appreciate our product quality, helpful salespeople, efficient process, and guarantees. Thank you for this wonderful review!
When entering the Store initially for a…
When entering the Store initially for a quick look as it was near to closing time, I was politely greeted with an offer of help with anything, the Staff member had a lovely approach and I was made to feel very welcome . The Store was very enjoyable to look around and I left with a purchase
May 16, 2026
Reply from ProCook - Bromley
We're happy to hear you were politely greeted and felt very welcome, even near closing time. It's great to know you enjoyed looking around and made a purchase!
Reply from ProCook - Bromley
We appreciate your kind words.
Lovely new cook shop in Bromley Glades
Lovely new cook shop in Bromley Glades. Everything you could want, reasonably priced and spacious for browsing. Helpful staff. A great addition to the Glades and we’ll definitely be back next time!
May 13, 2026
Reply from ProCook - Bromley
We're so happy to hear you enjoyed our new cook shop! It's wonderful that you found everything you needed, reasonably priced, and our staff helpful. We look forward to your next visit!
Reply from ProCook - Bromley
We appreciate your positive feedback about our products and staff!
Reply from ProCook - Bromley
We're so glad you enjoyed our product and received excellent service!
All products we have brought from pro…
All products we have brought from pro cook have lasted well over the years
May 15, 2026
Reply from ProCook - Bromley
We're so happy to hear our products have served you well over the years! Thank you for your feedback.
Informative
The staff were knowledgeable about the products and how to use and care for them. They were informative and there was no pressure to purchase. There was a pleasant playlist whilst browsing.
May 15, 2026
Reply from ProCook - Bromley
We're so pleased our staff provided knowledgeable and informative assistance without pressure. We're also glad you enjoyed the pleasant playlist! Thank you for your kind words.
The store has started nice layout and…
The store has started nice layout and thr items are reasonably priced
May 15, 2026
Reply from ProCook - Bromley
We're so glad you enjoyed our store's layout and pricing! We appreciate your positive feedback.
Reply from ProCook - Bromley
We appreciate you noting our welcoming customer assistance.
Lovely presented store with great…
Lovely presented store with great quality products and excellent/personable service.
May 13, 2026
Very helpful and friendly staff
Very helpful and friendly staff, great range of products. Shop very well set out. The chefs knife I bought is very good.
May 9, 2026
Reply from ProCook - Bromley
We're so happy you enjoyed our friendly staff, great products, and well-organized shop. We appreciate your kind words!
Good service and advice and excellent …
Good service and advice and excellent kitchen knivrd
May 12, 2026
Reply from ProCook - Bromley
We're glad you enjoyed our excellent kitchen knives, service, and advice!
Good pans, Great staff, lovely shop.
Went into the Bromley store with a good idea of the items I wanted to buy. Had done my research online, I wanted to feel the pans, weight, comfort, ease of handling.
I was served by Jamie. He was very knowledgeable, helpful and knew his products. He went out of his way to order something not in stock at a different branch and made the shopping experience a pleasure.
Lovely light, airy shop with lovely displays, well set out.
All in all I can’t recommend this shop highly enough.
May 12, 2026
Reply from ProCook - Bromley
We're happy to hear that you enjoyed your shopping experience in our Bromley store. We appreciate your positive comments regarding the store's atmosphere and the service provided. It's great to know that our team member was so helpful in meeting your needs. Thank you for your recommendation!
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