I visited ProCook in Bromley to look at non toxic stainless steel saucepans/frying pans as I want to replace all my pans with non stick coating. There was a good selection at a range of prices and... See more
Location
Switch locationUnit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, GB
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See what reviewers are saying
Visited the Bromley store. The person who helped me was very knowledgeable about the items that I needed. She knew the technical aspects for the knives that I was interested in which helped make a goo... See more
I found what I was looking for. Staff were helpful in pointing out other products that could be purchased far more reasonably. Product does as expected, though a little slower than anticipated. Overa... See more
Company replied
Jamie’s SMILE Jamie greets you with the brightest biggest smile, is polite, professional and helpful with product knowledge and deals. The store looked tidy and made for an enjoyable hassle free sh... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, United Kingdom
- 0208 178 3811
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The members of staff were very helpful…
The members of staff were very helpful and Vera was very knowledgeable for helping me decide on what to buy. Thank you

Reply from ProCook - Bromley
The service was great!
The service was great, workers were very helpful and the products are good quality.
Great new store discovery in Bromley
Great new store discovery in Bromley. Brings something different. Very good quality products with decent prices and a B Corp. The shop is very well laid out and has a good range of choices.

Reply from ProCook - Bromley
The store is really clean and well laid…
The store is really clean and well laid out. I had not intended to go in but the window displays were so inviting that I couldn’t help myself. The staff were very friendly and helpful too.
Great product
Good experience & great products
5 stars. Really helpful staff…
Sales person couldn’t have been more helpful. Very pleasant and knew a lot about the different products. Let me try a couple of options before I purchased. Top marks!

Reply from ProCook - Bromley
Really friendly
Really friendly, knowledgeable staff and great priced quality products.
I have been made welcome ,the product…
I have been made welcome ,the product is very reasonably priced and the bonus is also have guarantee on the product.
Just what I wanted
Looking to replace some ancient Pyrex type dishes. Found a nice and reasonably priced set in ProCook. Happy days

Reply from ProCook - Bromley
A great shop with great products
A great shop with great products. Some high end but lots that are really affordable.

Reply from ProCook - Bromley
It was nice to be able to see the range…
It was nice to be able to see the range of pans and to feel the weight of them. The store was well lit and accessible, even for my wheelchair using wife. The staff were knowledgeable and very helpful when outlining the best care for the pan I purchased. A great shopping experience

Reply from ProCook - Bromley

Reply from ProCook - Bromley
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