I’ve been to several Pro Cook stores and the Bham Bullring branch is by far the best I would recommend a visit if you’re looking for anything….pots, pans, gadgets or utensils for use in your kitch... See more
Location
Switch locationUnit SU523, Middle Mall, Bullring & Grand Central, B5 4BU Birmingham, GB
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See what reviewers are saying
I needed a very random item (and found it) on Friday in the Birmingham ProCook in the Bullring. I haven’t been in a Procook shop for many years as their pans, cutlery etc really last so I don’t need t... See more
I had a fantastic experience at ProCook. The staff were incredibly helpful and attentive, taking the time to understand what I was looking for and allowing me to try different knives to get a real fee... See more
Company replied
I bought a set of knives and honestly wasn't expecting to be able to try them in store, saw how cleanly they cut though some veg and the product pretty much sold itself. The staff member who I now wis... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU523, Middle Mall, Bullring & Grand Central, B5 4BU, Birmingham, United Kingdom
4.8
Excellent
394 reviews
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New pan shopping
The gentlemen who served us was very knowledgeable & helpful helping us to select the correct pan of our needs
March 2, 2026
Reply from ProCook - Bullring
We appreciate you sharing your experience! We're so happy to hear that the gentleman was knowledgeable and helpful in selecting the correct pan for your needs.
Nice and friendly staff
Nice and friendly staff, clean and tidy shop, great selection of products with good deals and amazing quality.
March 2, 2026
Reply from ProCook - Bullring
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly, our shop clean, and our products amazing.
Reply from ProCook - Bullring
We appreciate you sharing your positive experience! We are so happy to hear you enjoyed our products and service.
Reply from ProCook - Bullring
We appreciate your positive feedback. We are so happy you found our staff polite and liked the appealing layout of the goods.
Excellent customer service
Excellent customer service from a hijabi at the till; great representation of Muslims in the month of Ramadan. Very kind. As for the products 10/10 quality. They also offer student discount. I would definitely recommend!
March 4, 2026
Reply from ProCook - Bullring
We're happy to hear that you enjoyed your experience with us, especially the kind service you received during Ramadan. We appreciate your recognition of our team and products. Thank you for recommending us!
Kind and friendly staff
February 27, 2026
Reply from ProCook - Bullring
We're glad you found our staff kind and friendly. We appreciate your positive feedback!
Reply from ProCook - Bullring
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our amazing products and service.
Always so helpful and courteous
Always so helpful and courteous, even if you're only buying a low cost nutcracker!
March 2, 2026
Reply from ProCook - Bullring
We appreciate you taking the time to share your experience. We're so happy to hear that you found our team helpful and courteous, no matter what you buy!
Bull ring Birmingham store
Bull ring Birmingham store. Informative and efficient service.
March 1, 2026
Reply from ProCook - Bullring
We're happy to hear that you found our service in Birmingham informative and efficient. Thank you for your positive feedback; we appreciate it.
The customer care was of a very high…
The customer care was of a very high standard. The advisor was very polite and the customer service was exceptional - would definitely recommend.
February 14, 2026
Reply from ProCook - Bullring
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received customer care of a very high standard.
A good range of kitchen products
A good range of kitchen products. We only buy here many items for quality and durability.
February 21, 2026
Reply from ProCook - Bullring
We're happy to hear that you find our kitchen products to be of good quality. We appreciate you choosing us for durable items. Thanks for your feedback!
Lovely shop and great staff
February 21, 2026
Reply from ProCook - Bullring
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Great service with a great range of products
Great service in store and a superb range of products.
February 21, 2026
Reply from ProCook - Bullring
We appreciate your positive feedback! We are so happy you enjoyed our superb range of products and great service in store.
Helpful friendly staff
Its got a lovely selection from little graters and mesauring jugs to the big stuff.
February 21, 2026
Reply from ProCook - Bullring
We're happy to hear that you appreciate our selection, from the small graters and measuring jugs to the larger items. Thank you for your positive feedback!
Reply from ProCook - Bullring
We appreciate you letting us know our customer service was friendly and knowledgeable! We are so happy to hear it.
Good stuff in this shop
Good stuff in this shop. First time I been and definitely go again
February 20, 2026
Reply from ProCook - Bullring
We're happy to hear that you enjoyed your first visit to our shop! Thank you for your positive feedback, and we look forward to seeing you again.
Love this shop
Love this shop. Reasonably priced for all your kitchen ware very friendly assistant.
February 20, 2026
Reply from ProCook - Bullring
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our shop, prices, and friendly staff.
Reply from ProCook - Bullring
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Quality of product
Quality of product. It’s my favorite. Highly recommended thank you
February 18, 2026
Reply from ProCook - Bullring
We're happy to hear that you are satisfied with the product's quality and that you highly recommend it. We appreciate your positive feedback.
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