Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Greeted at the door. Lovely air-conditioning, I was asked if 8 needed any help. Served immediately to make my purchase. Very attentive member of staff who was on his own as his colleague was on a brea... See more
Company replied
I recently came into the Cabot Circus shop to buy a cast iron cook pot with a lid. There were two young girls working there and when I asked how much liquid each pot held they had no idea. They did lo... See more
Company replied
A very well presented store with lots of options. The assistant was extremely welcoming, helpful and knowledgeable. I managed to replace my 17 year old casserole pan with exactly what I needed. And a... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU58, Cabot Circus, BS1 3BA, Bristol, United Kingdom
- 0117 2055040
4.8
Excellent
211 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good shopping experience
Very good shopping experience and very nice staff! Definitely would buy again from them
April 21, 2025
Reply from ProCook - Cabot Circus
Thank you for your kind review! We're delighted to hear you had a positive shopping experience and found our staff friendly. We strive to provide a welcoming and enjoyable environment for all our customers. We appreciate you taking the time to share your feedback and look forward to welcoming you back soon.
A clean and good well organised display…
A clean and good well organised display of goods. Lovely friendly staff.
April 17, 2025
Reply from ProCook - Cabot Circus
Thank you for your kind review! We're thrilled to hear you enjoyed our well-organized display and found our staff to be friendly. We strive to create a welcoming and positive shopping experience for our customers, and we appreciate you taking the time to share your feedback.
Very good customer service service…
Very good customer service service nothing was a problem very helpful
April 19, 2025
Reply from ProCook - Cabot Circus
Thank you for your kind review! We're so glad to hear that you had a positive experience with our customer service. We strive to provide helpful and friendly service to all our customers, and your feedback means a lot to us.
The staff were very helpful and advised…
The staff were very helpful and advised me as to which products were best suited for my needs
April 17, 2025
Reply from ProCook - Cabot Circus
Thank you for your positive review! We're glad to hear that you found our staff helpful and that they were able to provide you with the right products for your needs. We strive to offer knowledgeable and personalized assistance to all our customers, and we appreciate you taking the time to share your feedback.
Customer service was amazing
April 12, 2025
Reply from ProCook - Cabot Circus
Thank you for your kind review! We're so glad to hear that you had a positive experience with our customer service. We strive to provide excellent service to all our customers, and your feedback means a lot to us.
Warmly welcomed by the team
Warmly welcomed by the team, the kitchen ustensils I bought are made of good qualities and they look good. I’m happy with my purchase.
April 12, 2025
Reply from ProCook - Cabot Circus
Thank you for your kind review! We're thrilled to hear that you were warmly welcomed by our team and that you're happy with your purchase. We strive to provide our customers with a positive shopping experience, and we appreciate you taking the time to share your feedback.
Reply from ProCook - Cabot Circus
We're so glad to hear you had a positive experience with our team! We strive to provide a welcoming and friendly atmosphere for all our customers. Thank you for your kind words about our staff and the presentation of our shop.
Helpful and friendly staff
Helpful and friendly staff, great selection of equipment & very happy with my purchase
April 5, 2025
Reply from ProCook - Cabot Circus
Thank you for your positive review! We are delighted to hear that you found our staff helpful and friendly, and that you were happy with your purchase. We strive to offer a wide selection of high-quality equipment and provide excellent customer service. We appreciate you taking the time to share your feedback.
Very good customer service at Cobat…
Very good customer service at Cobat circus center ProCook
April 5, 2025
Reply from ProCook - Cabot Circus
We're so glad to hear you had a positive experience with our customer service team. We strive to provide excellent service to all our customers.
Helpful knowledgeable staff who helped…
Helpful knowledgeable staff who helped me save money on my purchase.
March 27, 2025
Reply from ProCook - Cabot Circus
Thank you for your kind review! We're happy to hear that you found our staff helpful and knowledgeable. We strive to ensure our team is well-versed in our products and can provide excellent customer service. We appreciate your feedback.
Reply from ProCook - Cabot Circus
Thank you for your kind words! We're so glad to hear you found our staff friendly, approachable, and knowledgeable, and that you appreciate the quality of our products. We strive to provide excellent customer service and offer a wide variety of high-quality items.
Reply from ProCook - Cabot Circus
Thank you for your kind words! We're so pleased to hear that you found our staff helpful, polite, and professional. We strive to provide excellent customer service and appreciate your feedback.
Reply from ProCook - Cabot Circus
Thank you for your kind words! We're happy to hear you found our service helpful and our prices reasonable. We appreciate you taking the time to share your experience.
Nice clean shiny store
Nice clean shiny store; wide range of products well laid out and friendly staff; a buy 3-items special offer, which was fortuitous as I wanted 3 items. Happy customer.
March 25, 2025
Reply from ProCook - Cabot Circus
Thank you for your positive review! We're delighted to hear that you enjoyed your shopping experience. We strive to create a clean, well-organized environment with a wide selection of products, and we're glad you found our staff friendly and helpful. We're also pleased that you took advantage of our special offer. We appreciate you taking the time to share your feedback.
ProCook Nakiri knife
I've had my eye on a ProCook Nakiri knife for a while now and decided to pop in to their store whilst in Bristol for the day. The staff were very friendly and very helpful when it came to deciding which model to buy, and with the added option to try out the different model's on a selection of fruit and veg was an added bonus. I would highly recommend ProCook, and in particular the Cabot Circus store.
March 22, 2025
Reply from ProCook - Cabot Circus
Thank you for your kind review. We are delighted to hear that you had a positive experience in our Bristol store. We are proud of our team and their commitment to providing excellent customer service. We are glad that you found our staff friendly and helpful, and that you appreciated the opportunity to try out different models of our Nakiri knives. We strive to make our customers' shopping experience as enjoyable as possible, and we are thrilled that you found our store to be a positive one.
Had a look around lots of interesting…
Had a look around lots of interesting stuff asked if I needed any help, unlike some shops nowadays. Got what I was lucky for at good price
March 20, 2025
Reply from ProCook - Cabot Circus
We appreciate you taking the time to share your positive experience. We strive to provide a welcoming and helpful environment for our customers, and we're glad you found our staff to be attentive and our prices to be fair. We hope to see you again soon.
very impressed
March 18, 2025
Reply from ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Cabot Circus
We're so glad to hear you're happy with your purchase! We strive to offer products that are both stylish and durable. Thank you for your kind words and for choosing our store.
Reply from ProCook - Cabot Circus
We're so glad to hear that you had a positive shopping experience. We strive to provide excellent customer service and appreciate your feedback.
Your shop is amazing and the staff is…
Your shop is amazing and the staff is absolutely efficient, friendly and helpful
Thank you
March 14, 2025
Reply from ProCook - Cabot Circus
Thank you for your kind words! We are thrilled to hear that you enjoyed your experience and found our staff helpful and friendly. We strive to create a positive and welcoming environment for all our customers, and we appreciate you taking the time to share your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.