ProCook - Cabot Circus Reviews 

211
TrustScore 5 out of 5

4.8

Unit SU58, Cabot Circus, BS1 3BA Bristol, GB


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Rated 5 out of 5 stars

Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... See more

Company replied

Rated 5 out of 5 stars

Greeted at the door. Lovely air-conditioning, I was asked if 8 needed any help. Served immediately to make my purchase. Very attentive member of staff who was on his own as his colleague was on a brea... See more

Company replied

Rated 4 out of 5 stars

I recently came into the Cabot Circus shop to buy a cast iron cook pot with a lid. There were two young girls working there and when I asked how much liquid each pot held they had no idea. They did lo... See more

Company replied

Rated 5 out of 5 stars

A very well presented store with lots of options. The assistant was extremely welcoming, helpful and knowledgeable. I managed to replace my 17 year old casserole pan with exactly what I needed. And a... See more

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit SU58, Cabot Circus, BS1 3BA, Bristol, United Kingdom

  • 0117 2055040

4.8

Excellent

TrustScore 5 out of 5

211 reviews

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4.8

All reviews

(211)

25,315 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's great!

It's great, stuff with warranty, very sturdy so no need scare of it breaking, it's great!

June 14, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're happy to hear that you find our product great and sturdy, especially with the warranty! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

New loaf tin

Very happy with my new loaf tin. And the service I received in store.

June 10, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're happy to hear that you are very satisfied with your new loaf tin. We appreciate your kind words about the service you received in store.

Rated 5 out of 5 stars

Lay out of items on display are…

Lay out of items on display are excellent with in the store. Store space very good. Some items are unusual great to see what the item is used for.

June 1, 2025
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Reply from ProCook - Cabot Circus

We're glad you enjoyed our store's layout and unique items. It's great to know the displays helped you understand the products. Thanks for your feedback!

Rated 5 out of 5 stars

The assistant was very polite and eager…

The assistant was very polite and eager to advise and help with further purchases

May 28, 2025
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Reply from ProCook - Cabot Circus

We appreciate your kind words! We're happy to hear that our assistant was polite and helpful. We aim to provide excellent service for all our customers.

Rated 3 out of 5 stars

Did not have anyone offer help whilst…

Did not have anyone offer help whilst looking at the products .It felt as if they assumed was not going to purchase anything so no one bothered to ever offer help and when I had settled for the product I wanted had to actually go and ask for help and that's when I received some attention.Didn't fell welcome poor customer service but good products .

May 28, 2025
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Reply from ProCook - Cabot Circus

We appreciate your feedback and are sorry you didn't feel welcome or receive assistance while shopping. We'll address this with our team to improve our customer service. We're glad you liked our products.

Rated 5 out of 5 stars

The staffs knowledge was very helpful &…

The staffs knowledge was very helpful & aided us with our purchase. Thank you again…added bonus of getting 20% the total bill. Well Done Pro Cook

May 26, 2025
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Reply from ProCook - Cabot Circus

We appreciate your positive feedback! We're so glad to hear that our staff's knowledge was helpful and that you enjoyed the discount. Thank you for your support!

Rated 5 out of 5 stars

Great kitchen shop with an enormous…

Great kitchen shop with an enormous choice of kitchen ware. Competitive prices. I am delighted with my picnic basket and my wife with her pan.

May 25, 2025
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Reply from ProCook - Cabot Circus

We're happy to hear you found a great choice of kitchenware at competitive prices in our shop. We're delighted you are pleased with your picnic basket and your wife with her pan. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great staff

Great staff - attentive and helpful and friendly but not overbearing. Huge range of good products from cocktail shakers to pans and crockery. Not cheap but good quality.

May 25, 2025
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Reply from ProCook - Cabot Circus

We're happy to hear that our staff were attentive, helpful, and friendly without being overbearing. It's great to know you appreciated our wide range of quality products. We appreciate your feedback!

Rated 5 out of 5 stars

Amazing shop

Amazing shop! Fabtastic service! Customer service excellent! & lovely friendly staff!

May 23, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're so happy to hear you enjoyed our amazing shop and fantastic service! We appreciate your kind words about our lovely, friendly staff and excellent customer service.

Rated 5 out of 5 stars

Great shop

Great shop. Good stock.

May 22, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We appreciate your positive feedback! We're glad you enjoyed our shop.

Rated 5 out of 5 stars

Great service and range of products

Grate range of products of good quality, includes life time guarantee on the baking tray I purchased.

May 22, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're happy to hear that you found a great range of good quality products! We appreciate you noting the lifetime guarantee on your baking tray. Thanks for your positive feedback.

Rated 5 out of 5 stars

Staff friendly

Staff friendly, approachable. Lovely products

May 17, 2025
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Reply from ProCook - Cabot Circus

We're so glad you found our staff approachable and friendly and that you appreciated our products! Thanks for your review.

Rated 5 out of 5 stars

I was very impressed by the ProCook shop in Cabot Circus

I was very impressed by the ProCook shop in Cabot Circus. I found a knife I had been looking for, for some time and the service was wonderful, even gift wrapping it for me before I left the shop.

May 10, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're happy to hear that you found the knife you were looking for at our Cabot Circus shop. We're glad you enjoyed the wonderful service and gift wrapping. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great shop my wife loves it

Great shop my wife loves it in there and its easier now to have a shop like this in town instead of going to cribbs causeway

May 14, 2025
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Reply from ProCook - Cabot Circus

We're so happy to hear that you and your wife enjoy shopping at our store! It's wonderful to know that we're making it easier for you to find what you need without having to travel far. We appreciate your positive feedback and hope to see you again soon.

Rated 5 out of 5 stars

Excellent service and value for money…

Excellent service and value for money merchandise

May 8, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

Thank you for your positive review! We appreciate you taking the time to share your thoughts. We're glad you found our service excellent and our merchandise to be a good value.

Rated 5 out of 5 stars

Love it

Love it, good quality, decent prices, good variety

May 2, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

Thank you for your wonderful review! We are thrilled to hear that you love our products, appreciate the quality, and find our prices and variety to be good. We strive to provide our customers with a great shopping experience.

Rated 5 out of 5 stars

Pleased that Procook now has a shop in…

Pleased that ProCook now has a shop in Cabot Circus, Bristol. Products are good quality and reasonably priced. Am pleased with my two purchases. Staff were very helpful and friendly.

May 1, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

Thank you for your kind review! We are delighted to hear that you are pleased with our new shop in Cabot Circus, Bristol. We strive to offer high-quality products at reasonable prices, and we are glad that you found what you were looking for. We are also thrilled to hear that you found our staff to be helpful and friendly. We appreciate you taking the time to share your positive feedback.

Rated 5 out of 5 stars

Jon was friendly and helpful

Jon was friendly and helpful. He was able to talk me through the bakeware section and helped me find what I needed.

April 25, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're so glad to hear you had a positive experience! It's wonderful to know that Jon was able to provide you with the assistance you needed. We strive to offer our customers a helpful and friendly experience, and we're happy to hear that Jon delivered on that.

Rated 5 out of 5 stars

buying a new frying pan

Jon, the shop assistant was extremely helpful and knowledgeable about frying pans.

April 19, 2025
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

Thank you for your kind words! We're thrilled to hear you had a positive experience with our shop assistant. We strive to provide excellent customer service and it's wonderful to know that Jon was able to assist you with your needs.

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