ProCook - Cabot Circus Reviews 

211
TrustScore 5 out of 5

4.8

Unit SU58, Cabot Circus, BS1 3BA Bristol, GB


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Rated 5 out of 5 stars

Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... See more

Company replied

Rated 5 out of 5 stars

Greeted at the door. Lovely air-conditioning, I was asked if 8 needed any help. Served immediately to make my purchase. Very attentive member of staff who was on his own as his colleague was on a brea... See more

Company replied

Rated 4 out of 5 stars

I recently came into the Cabot Circus shop to buy a cast iron cook pot with a lid. There were two young girls working there and when I asked how much liquid each pot held they had no idea. They did lo... See more

Company replied

Rated 5 out of 5 stars

A very well presented store with lots of options. The assistant was extremely welcoming, helpful and knowledgeable. I managed to replace my 17 year old casserole pan with exactly what I needed. And a... See more

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit SU58, Cabot Circus, BS1 3BA, Bristol, United Kingdom

  • 0117 2055040

4.8

Excellent

TrustScore 5 out of 5

211 reviews

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4.8

All reviews

(211)

25,240 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely shop

Lovely shop, wonderful staff.

July 25, 2025
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Reply from ProCook - Cabot Circus

We appreciate you sharing! We're so glad you enjoyed our lovely shop and found our staff wonderful during your visit.

Rated 5 out of 5 stars

Prompt and helpful service

Prompt and helpful service. Was able to browse and try a few knives to ensure I was happy with my selection.

July 23, 2025
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Reply from ProCook - Cabot Circus

We appreciate your review! We're happy to know that our prompt service allowed you to find knives that meet your needs. Thank you for your feedback.

Rated 5 out of 5 stars

Fantastic range of kitchenware

Fantastic range of kitchenware , great staff to help out with your need and questions.

July 22, 2025
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Reply from ProCook - Cabot Circus

We're so happy to hear that you found a fantastic range of kitchenware and that our staff were great in helping you with your needs and questions!

Rated 5 out of 5 stars

Great quality cookware

Great quality cookware, fair prices. Great that they actually have physical shops where you can see their products IRL.

July 20, 2025
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Reply from ProCook - Cabot Circus

We appreciate your positive feedback! We're happy you value the great quality and fair prices of our cookware. We're also glad you like having physical shops to see our products.

Rated 5 out of 5 stars

Great customer service

Great customer service, highly recommended.

July 24, 2025
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Reply from ProCook - Cabot Circus

We appreciate your recommendation and are happy you had a great customer service experience! Thanks for the positive feedback.

Rated 1 out of 5 stars

I am happy to buy knife very good…

I am happy to buy knife very good quality very high

July 16, 2025
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Reply from ProCook - Cabot Circus

Thank you so much for your feedback! We're very happy to hear that you are pleased with the knife and found the quality to be very high. 😊

We noticed, however, that the review was left with a 1-star rating. If this was a mistake and you are satisfied with your purchase, we would be truly grateful if you could consider updating the rating to better reflect your experience.

Thank you again for your support!

Rated 5 out of 5 stars

Best of till now….

The first time I have been to procook and it was worthy experience. The product quality was absolutely amazing. Best for all. If you are cooking lover then this one is best for you.

July 19, 2025
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Reply from ProCook - Cabot Circus

We're delighted you had a worthy experience during your first visit! It's wonderful to hear that you found the product quality amazing and that our products are best for cooking lovers. We appreciate your positive feedback!

Rated 5 out of 5 stars

Very good service

Very good service, helpful and polite staff who could really listen to what I was looking for. Good experience.

July 19, 2025
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Reply from ProCook - Cabot Circus

We appreciate your positive feedback! We're so glad to hear that our staff provided very good service and listened to your needs. Thank you for sharing your experience.

Rated 5 out of 5 stars

Helpful

Helpful, attentive and problem solved for me.

July 17, 2025
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Reply from ProCook - Cabot Circus

We're happy to hear that we could help you! Thank you for sharing your positive experience with our service.

Rated 5 out of 5 stars

A positive experience in the shop

A positive experience in the shop with recommendations from Gareth.
My husband bought a knife which is very good and I pick up some silicone pot watchers.

July 5, 2025
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Reply from ProCook - Cabot Circus

We're happy to hear that you had a positive experience in our shop and that you found the recommendations helpful. We appreciate you letting us know you are pleased with your knife and pot watchers.

Rated 5 out of 5 stars

Excellent

A great service and a polite

July 9, 2025
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Reply from ProCook - Cabot Circus

We appreciate your feedback and are happy our service was great and staff polite!

Rated 3 out of 5 stars

Polite attentive staff.

Polite attentive staff.
Bought a set of tongs in the sale but later threw them out as they had no strength in the food grip end as they were too cheaply constructed. I replaced them with better tongs form Waitrose. The Box grater worked well though

July 4, 2025
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Reply from ProCook - Cabot Circus

We appreciate your feedback. We're glad you found our staff attentive. We're sorry the tongs didn't meet your expectations, but we're happy the box grater worked well for you.

Rated 5 out of 5 stars
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We appreciate your feedback! We're happy our staff was friendly and helpful, and we thank you for letting us know about your visit.

Rated 5 out of 5 stars

Everything Kitchen!

Great shop, lots of options. A big kudos to the shop assistants, they are very helpful and absolutely lovely!

June 30, 2025
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Reply from ProCook - Cabot Circus

We're happy to hear that you enjoyed our wide selection. We appreciate your kind words about our shop assistants; they are a valuable part of our team!

Rated 5 out of 5 stars

Found exactly what I wanted

Found exactly what I wanted, fantastic customer service. Will definitely be going again.

June 28, 2025
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Reply from ProCook - Cabot Circus

We're happy you found what you wanted and that our customer service was fantastic. We appreciate your feedback and look forward to your next visit!

Rated 5 out of 5 stars

Good range of products

Good range of products, well laid out.

June 21, 2025
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Reply from ProCook - Cabot Circus

We're delighted you appreciate our good range of products and well-organized layout. Thank you for your positive feedback!

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