Very pleased with my purchase, l have been looking for a decent tin opener and baking tray which l found at Pro cook, good quality goods at a reasonable price.
Company replied
Location
Switch locationUnit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR Castleford, GB
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See what reviewers are saying
The friendliness of staff. The help given in my choice. The expertise and knowledge of the product. The help of actually carrying my crockery to my car!! Brilliant 👏
Company replied
The person serving at the counter, was huffing and puffing when asked a few details about the product . You can clearly see from my transactions before how many products I have purchased from pro cook... See more
Great experience in the store with a lady called Jade. She went above and beyond to make sure my buying experience was positive and stopped me from making a costly mistake. I was about to purchase a... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR, Castleford, United Kingdom
4.8
Excellent
759 reviews
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Good quality affordable items and…
Good quality affordable items and really helpful staff.
June 1, 2026
Reply from ProCook - Castleford
We're so glad you enjoyed our affordable items and found our staff helpful!
Very pleased with my purchases.
Very pleased with my purchase, l have been looking for a decent tin opener and baking tray which l found at Pro cook, good quality goods at a reasonable price.
May 30, 2026
Reply from ProCook - Castleford
We're so pleased you found the perfect tin opener and baking tray with us! We're glad you appreciate our quality goods and reasonable prices.
The greeting on entering the shop from…
The greeting on entering the shop from mark was 100%. He explained or product ... My partner and myself were very happy 😁
May 29, 2026
Reply from ProCook - Castleford
We're so pleased to hear you had such a positive experience with our team and product explanation. We appreciate your kind feedback!
Great service
Great advice from store assistants - very knowledgeable about the products and and informed us of ‘in store offers
May 28, 2026
Reply from ProCook - Castleford
We're so glad you appreciated our team's knowledgeable advice and information on our in-store offers. Thank you for your kind words!
The friendliness of staff
The friendliness of staff. The help given in my choice. The expertise and knowledge of the product. The help of actually carrying my crockery to my car!! Brilliant 👏
May 27, 2026
Reply from ProCook - Castleford
We're so happy to hear our staff's friendliness, expertise, and helpfulness made your experience brilliant! We appreciate your kind words.
Reply from ProCook - Castleford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Castleford
We're so glad our staff was helpful and knowledgeable. We appreciate your feedback!
Great customer service in store
Great customer service in store, very helpful. Impressed with the quality of the products as well.
May 16, 2026
Reply from ProCook - Castleford
We're so happy you had a great experience with our helpful team and were impressed with the quality of our products.
Reply from ProCook - Castleford
We're glad you enjoyed your visit and found our team friendly.
Reply from ProCook - Castleford
We're glad you enjoyed your experience with our pleasant staff and quality products. Thank you for your kind words!
Excellent customer service.
May 16, 2026
Reply from ProCook - Castleford
We appreciate your kind words.
Very friendly staff,who were attentive…
Very friendly staff,who were attentive and knowledgeable.
May 15, 2026
Reply from ProCook - Castleford
We appreciate you sharing that our staff was friendly, attentive, and knowledgeable.
Friendly helpful staff who were…
Friendly helpful staff who were knowledgeable about the product.
May 18, 2026
Reply from ProCook - Castleford
We're glad our staff was friendly, helpful, and knowledgeable about the product!
Couldn't hold the knives. Happy to sell me a bag n then told if I hadn't they would've wrapped them for free.
Set the shop up correctly from day 1 .Able to feel the product.
May 17, 2026
Reply from ProCook - Castleford
We are sorry to read this and will pass your comments on to the store
Very helpful and friendly staff x
May 16, 2026
Reply from ProCook - Castleford
We are so glad our team was helpful and friendly. We appreciate your kind words.
Lovely friendly staff and found…
Lovely friendly staff and found everything I was looking for.
May 15, 2026
Reply from ProCook - Castleford
We're so happy our staff was friendly and you found everything you needed!
Reply from ProCook - Castleford
We appreciate your kind words about our team.
The products looked great and well…
The products looked great and well made.the staff were helpful and very friendly.the shop was well organized and very smart
May 15, 2026
Reply from ProCook - Castleford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our products, staff, and organized shop.
Wok around the clock…🤣
We bought a graphite wok from Castleford and the staff were more than helpful, it was the second item we have bought and will definitely be going back.
April 18, 2026
Reply from ProCook - Castleford
We're happy to hear that our staff at Castleford were helpful and that you're pleased with your graphite wok. Thank you for your continued patronage; we appreciate it.
Friendly and knowledgeable staff
April 16, 2026
Reply from ProCook - Castleford
We appreciate you letting us know our staff was friendly and knowledgeable; it means a lot to our team.
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