Mark who served us both was so friendly, helpful and informative about the products. We came away with what we needed and more. Will go back again at some point - junction 32, Castleford
Location
Switch locationUnit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR Castleford, GB
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See what reviewers are saying
ProCook has lots of interesting things. I wanted a birthday present. The salesperson and I had a brief and pleasant chat. I picked what I liked but wasn't sure about whether it was suitable. No pr... See more
Great shopping experience at the Castleford outlet pro cook store with friendly and helpful staff on hand to give good advice about the set of Knives that I purchased. Will definitely be visiting... See more
I went into store looking for something specific and the store assistant helped me to find exactly what I was looking for. He was very knowledgable about the product and gave me lots if advice on how... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR, Castleford, United Kingdom
4.8
Excellent
818 reviews
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Reply from ProCook - Castleford
We're glad you enjoyed your experience with our friendly staff and the glass dish. Thank you for your positive feedback; we appreciate it.
Happy customer
Very helpful and knowledgeable young lady in your store. We chose on her recommendations and are delighted with our pans.
March 28, 2026
Reply from ProCook - Castleford
We appreciate you taking the time to leave us this great review! We're so happy to hear that the staff member was helpful and that you are delighted with our pans.
Lovely polite assistant got the carving…
Lovely polite assistant got the carving set out from the display cabinet.
March 22, 2026
Reply from ProCook - Castleford
We appreciate you taking the time to leave us this wonderful review! We're so happy our assistant was polite and helpful to you.
Repeat purchase
Repeat purchase
Bought more of the same items purchased recently as they are so goos
March 22, 2026
Reply from ProCook - Castleford
We're happy to hear that you are enjoying the items! Thank you for purchasing them again; we appreciate your continued support and positive feedback.
Layout of store .courtesy of gentleman…
Layout of store .courtesy of gentleman in store
March 25, 2026
Reply from ProCook - Castleford
We're glad you found our store's layout helpful, and we appreciate the kind words about our team member's courtesy. Thanks!
Reply from ProCook - Castleford
We appreciate you sharing your positive experience with our great prices and friendly, professional service; it means a lot to our team.
Well trained staff
I asked several questions and the young man was very knowledgeable and helpful about the items I wanted to purchase. I shall be visiting the shop again.
March 24, 2026
Reply from ProCook - Castleford
We're happy to hear that the young man was knowledgeable and helpful with your purchase. We appreciate your feedback and look forward to your next visit to our shop!
Friendly staff and well stocked store.
March 20, 2026
Reply from ProCook - Castleford
We appreciate your positive feedback; we are so happy our store was well-stocked and that our staff was friendly!
Utensils
Made good use of their special offer items especially as they were what I was looking for. Good service .
March 22, 2026
Reply from ProCook - Castleford
We appreciate you sharing your experience! We're so happy to hear that you made good use of our special offers and received good service.
The sales team were fantastic 👏
The sales team were fantastic 👏. They knew the product i was purchasing and spoke in great detail how it worked and how much better it was than inferior similar products.
March 17, 2026
Reply from ProCook - Castleford
We appreciate you taking the time to leave us this great review! We're so happy to hear that our sales team were so knowledgeable and helpful with your purchase.
Great customer support and amazing pans
March 14, 2026
Very helpful and advising on the…
Very helpful and advising on the appropriate items purchased, also the assistance needed to process our returns
March 16, 2026
Reply from ProCook - Castleford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our assistance helpful with your purchase and returns.
Great help from staff fantastic…
Great help from staff fantastic selection of products really liked the experience.
March 9, 2026
Reply from ProCook - Castleford
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our fantastic selection and helpful staff.
Excellent customer service
Amazing customer service, recommended to anyone, staff go out of their way to help 😊
March 7, 2026
Easy to order online and excellent…
Easy to order online and excellent quality. We have bought lots here.
February 28, 2026
Reply from ProCook - Castleford
We're happy to hear that ordering online was easy and that you find our quality excellent. Thank you for your continued support; we appreciate it.
Very helpful staff well stocked shop
March 8, 2026
Reply from ProCook - Castleford
We appreciate your positive feedback; we are so happy our shop was well-stocked and that our staff was very helpful!
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