Mark who served us both was so friendly, helpful and informative about the products. We came away with what we needed and more. Will go back again at some point - junction 32, Castleford
Location
Switch locationUnit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR Castleford, GB
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See what reviewers are saying
ProCook has lots of interesting things. I wanted a birthday present. The salesperson and I had a brief and pleasant chat. I picked what I liked but wasn't sure about whether it was suitable. No pr... See more
Great shopping experience at the Castleford outlet pro cook store with friendly and helpful staff on hand to give good advice about the set of Knives that I purchased. Will definitely be visiting... See more
I went into store looking for something specific and the store assistant helped me to find exactly what I was looking for. He was very knowledgable about the product and gave me lots if advice on how... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR, Castleford, United Kingdom
4.8
Excellent
818 reviews
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Purchased a couple of items had a bag…
Purchased a couple of items had a bag with me however had to ask for the items to be wrapped in a sheet of paper!
This was more to protect my other shopping but wasn’t even offered.
January 25, 2026
Reply from ProCook - Castleford
We appreciate your feedback and are sorry that wrapping wasn't offered automatically to protect your purchases. We'll address this to improve our service. Thank you.
Quick efficient service
January 19, 2026
Great
Great products, shop, company and friendly customer focused staff at Glassghoughton, thank you
January 24, 2026
Reply from ProCook - Castleford
We appreciate you taking the time to share your thoughts! We are so happy to hear that you love our great products, shop, company and friendly staff.
The team member was great
The team member was great! The young lady had lots of patience when we were choosing our new dinner set, and made sure we got the correct colours on each item as there was colour differences due to the design. We were made to feel special and nothing was too much trouble.
January 19, 2026
Reply from ProCook - Castleford
We're happy to hear that the team member was so helpful and patient while you chose your dinner set. We appreciate that she ensured you got the correct colours and made you feel special.
Great staff
January 11, 2026
Substantial strength with these…
Substantial strength with these saucepans - good solid handles - confidence when handling 👌
January 16, 2026
Very friendly knowable staff
Very friendly knowable staff, we left large bag there while we did rest of shopping
January 15, 2026
The staff were extremely helpful
The staff were extremely helpful, not upselling but advising us on what we need and also helping us with the choices.
Very knowledgeable
January 19, 2026
Great service very professional and…
Great service very professional and friendly and went over and above. Great products that are good vfm
January 18, 2026
Reply from ProCook - Castleford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our professional and friendly service and products.
The staff were friendly and helpful…
The staff were friendly and helpful without being pushy. The shop was clean and well set out. The products all looked top quality.
January 13, 2026
Reply from ProCook - Castleford
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were friendly and helpful and that you liked our shop.
Great little shop & approachable staff with smiles, great to see tbh
Me & my wife asked about a few items & the staff were fantastic
January 12, 2026
Well laid out shop with some good…
Well laid out shop with some good quality stock I was able to get what I wanted The staff were friendly and helpful Thank you
January 15, 2026
Reply from ProCook - Castleford
We're so glad you found our shop well laid out with good quality stock and that you were able to get what you wanted. We appreciate your kind words about our friendly, helpful staff.
Damian was very helpful at Castleford…
Damian was very helpful at Castleford store 👍.. pan good look quality.
January 14, 2026
Reply from ProCook - Castleford
We're happy to hear that you found the help at our Castleford store beneficial and are pleased with the pan's quality. Thanks for your feedback.
They replaced my item as per guarantee…
They replaced my item as per guarantee with no problem
January 10, 2026
Reply from ProCook - Castleford
We're happy to hear that the replacement process under the guarantee went smoothly for you. Thank you for your positive feedback!
Reply from ProCook - Castleford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Castleford
We appreciate you sharing your feedback and are so glad that you had a good experience with our efficient customer service.
Junc 32 Castleford Store
Great experience in the store with a lady called Jade. She went above and beyond to make sure my buying experience was positive and stopped me from making a costly mistake. I was about to purchase a non stick pan when she mentioned about the maximum heat levels when using that type of pan. She said it wasn't the best pan, if I wanted to cook steak, which I did. Jade suggested and explained why a stainless steel pan would be the much better option. No difference in price but a great difference in my understanding of cooking meat in a non stick pan.
January 10, 2026
Reply from ProCook - Castleford
We're glad you enjoyed your experience. It's great to hear that our team member helped you make an informed decision. We appreciate you taking the time to share your positive feedback!
Polite non invasive staff. We were asked if they could help when…
We were asked if they could help when we said no we were just looking they were very polite and said that was ok but if I saw something I liked I just had to ask for there help.
January 5, 2026
Reply from ProCook - Castleford
We appreciate you taking the time to share your experience. We're happy to hear that our team was polite and respectful during your visit. We're always here to help if you need us!
Friendly and knowledgeable staff
The young woman I dealt with at the Castleford Outlet was very kind and friendly. She had good product knowledge and was interested in what I was saying.
January 8, 2026
Reply from ProCook - Castleford
We're so happy to hear that the staff member was kind and friendly! We appreciate your positive feedback regarding her product knowledge and interest in your needs.
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