Helpful shop assistant, good variety of frying pans to choose from. Ended up buying another pan from Gourmet collection - a smaller frying pan but the same as we already have. Excellent non stick, not... See more
Company replied
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See what reviewers are saying
Beautifully laid out shop with gorgeous products displayed to catch the eye and temp you in, which it always does! Staff are amazing , friendly and in no way pushy. Bought some lovely outdoor summer... See more
Company replied
Such good service from the ladies working in this store, helpful friendly and professional without being pushy, ready with advise and nothing was too much trouble. Will definitely be back to buy ag... See more
Company replied
Love popping into this store, much better than the other ones in the area. Staff even remember me, great service
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 27, Cotswold Designer Outlet, GL20 7FY, Tewkesbury, United Kingdom
- 01684 353739
4.8
Excellent
424 reviews
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Reply from ProCook - Cotswold Tewkesbury
We're happy to hear our staff was helpful. We appreciate your kind words!
Good quality
Lots of good quality items to choose from. Not much on peeling knives to choose.
June 19, 2026
Reply from ProCook - Cotswold Tewkesbury
We're glad you found good items. We note your feedback about peeling knives.
Great prices. Good selection.
Store is very clean and tidy. Everything accesible. Greeted on entry and staff were very helpful and knew their products.
Only slight downside for me was they allow dogs in. Obviously ok for assistance dogs but sausage dogs and mutts i dont think its good at all.
June 14, 2026
Reply from ProCook - Cotswold Tewkesbury
We're glad to hear you found our store clean and our staff helpful. We appreciate your feedback regarding our dog policy and will certainly take it into consideration.
Very helpful staff bought exactly what…
Very helpful staff bought exactly what we were looking for
June 13, 2026
Reply from ProCook - Cotswold Tewkesbury
We appreciate your kind words.
My visit to the Tewkesbury store.
I was served by two very kind and helpful ladies in the Tewkesbury Store. The quality of the products is, as ever, excellent and reasonably priced given that the quality is so good. I am an enthusiastic home cook and this store is my go-to place for the equipment I need in future. Thanks for being so helpful and for caring about your customers' experience.
June 17, 2026
Reply from ProCook - Cotswold Tewkesbury
We're so pleased you had such a positive experience at our Tewkesbury store! It's wonderful to hear you found our team helpful and appreciate the quality and value of our products. We truly value your kind words and look forward to your future visits!
Lovely stores and got exactly what I…
Lovely stores and got exactly what I needed. Staff very friendly.
June 12, 2026
Reply from ProCook - Cotswold Tewkesbury
We're so glad you found what you needed and enjoyed our stores and friendly staff!
Really weird interaction with member of…
Really weird interaction with member of staff. Seemed almost annoyed I'd asked for bluelight discount.
June 14, 2026
Reply from ProCook - Cotswold Tewkesbury
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Love this shop - could have spent more!
I love the shop, really well laid out. I had gathered several items while browsing and the MOST helpful and lovely assistant came and insisted she take the items from me while I continued to shop, individually wrapped the items and bagged them ready for me to pay for them at the till.
June 9, 2026
Nice and quiet when I arrived so could…
Nice and quiet when I arrived so could have a good look round and full attention of Staff if required.Lovely shop and displays,plenty of items at good quality and prices.
June 4, 2026
Fantastic staff, great products
Very helpful, knowledgeable and attentive staff. Plus great products.
June 7, 2026
Reply from ProCook - Cotswold Tewkesbury
We're glad you found our store well-displayed and our staff friendly! We appreciate your feedback.
Helpful service
Lewis, the customer assistant, was very helpful, and explained the granite frying pan very well.
June 1, 2026
Reply from ProCook - Cotswold Tewkesbury
We appreciate you taking the time to leave us this great review! We're happy our assistant was helpful.
Easy shopping
They had the item we were looking for plus the staff were very helpful & polite.
May 29, 2026
Great shop selling good quality items…
Great shop selling good quality items at a very good price. Staff were very friendly and helpful.
June 1, 2026
Good products and lovely helpful staff
Good products and lovely helpful staff. Thank you.
May 28, 2026
Lovely friendly staff
We went to the cotswold designer outlet after seeing a dinner set previously when we went to buy a new knife block.
The staff were very friendly and helpful and took their time with us.
We got the dinner set we were after and we're really pleased, will definitely be shopping here again.
May 24, 2026
We couldn’t find what we were looking…
We couldn’t find what we were looking for in the shop and had to ask a shop assistant. She searched the shop, went to the storeroom and found what we were looking for. The last two! Great customer service and nothing was too much trouble.
May 31, 2026
Reply from ProCook - Cotswold Tewkesbury
We're so happy to hear our team provided such excellent service, going above and beyond to help you find exactly what you needed. Thank you for your kind words!
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