Helpful shop assistant, good variety of frying pans to choose from. Ended up buying another pan from Gourmet collection - a smaller frying pan but the same as we already have. Excellent non stick, not... See more
Company replied
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Beautifully laid out shop with gorgeous products displayed to catch the eye and temp you in, which it always does! Staff are amazing , friendly and in no way pushy. Bought some lovely outdoor summer... See more
Company replied
Such good service from the ladies working in this store, helpful friendly and professional without being pushy, ready with advise and nothing was too much trouble. Will definitely be back to buy ag... See more
Company replied
Love popping into this store, much better than the other ones in the area. Staff even remember me, great service
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 27, Cotswold Designer Outlet, GL20 7FY, Tewkesbury, United Kingdom
- 01684 353739
4.8
Excellent
424 reviews
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Great experience.
Nice store , fresh, clean and tidy with plenty of stock and clear pricing.
I chose a traditional lidded roaster it was cheerfully wrapped and packaged for me, has a guarantee and I am very happy with the store experience and very professional and friendly staff and service they provided.
April 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Really lovely young girl served me
Really lovely young girl served me, such a nice experience to be greeted by such a warm member of staff 👏
April 4, 2026
Reply from ProCook - Cotswold Tewkesbury
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you were greeted by a warm member of our staff.
Great high quality cookware and v…
Great high quality cookware and v helpful and friendly staff.
April 4, 2026
Reply from ProCook - Cotswold Tewkesbury
We appreciate you sharing that our staff was helpful and friendly and that you liked our cookware; it means a lot to our team!
Reply from ProCook - Cotswold Tewkesbury
We appreciate your feedback and are so happy to hear you enjoyed interacting with our team; thank you for your kind words!
Staff very pleasant and helpful.Found…
Staff very pleasant and helpful.Found items that I didn't know I needed
April 1, 2026
We bought on Saturday 28/03/26 from the…
We bought on Saturday 28/03/26 from the precook shop at Tewkesbury outlet centre the Elite 6 piece set, along with new salt and pepper mills and a milf frother the products are very well made from good quality materials this is our second pan set from precook the previous one we had 6 years this has been passed on to family the staff were very knowledgeable and helpful nothing to much trouble very well packaged thankyou so much we will be buying more pieces to extend the set.
March 29, 2026
Reply from ProCook - Cotswold Tewkesbury
We're happy to hear that you are pleased with your recent purchase from our Tewkesbury outlet! It's great to know you find our products well-made and that our team provided helpful service. Thank you for your continued support; we appreciate your feedback and are glad you enjoyed your experience.
Found the most amazing chopping boards…
Found the most amazing chopping boards at a good price. Great shop - will definitely go back again!
March 25, 2026
Reply from ProCook - Cotswold Tewkesbury
We're happy to hear that you found amazing chopping boards at a good price! We appreciate your positive feedback and look forward to your next visit.
The staff member was very helpful and…
The staff member was very helpful and knowledgeable in advising us of the product that best suited our requirements
March 21, 2026
Super Stuff!!
This shop had everything I needed and more.Very good quality kitchen equipment.The beautiful bargain Easter moulds and cutters will make a fun,constructive activity for me with the Grankids.Very reasonable
prices and cheerful staff.
March 26, 2026
Reply from ProCook - Cotswold Tewkesbury
We're delighted this shop had everything you needed and more. It's great to know you found good quality kitchen equipment, bargain Easter items, reasonable prices and cheerful staff. We appreciate your positive feedback.
Ooh - a Pro Cook shop!
Ooh - the excitement I feel when I go into Pro Cook!! I I only went in for a glass bowl and came out with lots more goodies (and some were in the sale too!). The products are always good quality, and the wok and cutlery we bought recently are beautiful, almost works of art! Even my husband came in with me, and he normally hovers outside a shop!! The cashier was very happy and chatty (which is quite rare nowadays), so that was nice! I know there are only so many things you can buy for your kitchen but I'm sure I'll be back soon. Thank you so much.
March 23, 2026
Reply from ProCook - Cotswold Tewkesbury
We appreciate your wonderful feedback! We're so happy you enjoy shopping with us and that our products bring you excitement. It's great to hear you found beautiful items and had a pleasant experience with our cashier.
Helpful staff
Helpful staff, good products, nice prices. Loved the Easter bake gifts for our grandchildren, so did their parents!
March 17, 2026
Reply from ProCook - Cotswold Tewkesbury
We're glad our staff could assist you and that you found products at good prices. We appreciate you sharing that the Easter bake gifts were a hit with the whole family!
The team were very helpful and great…
The team were very helpful and great product knowledge too
March 23, 2026
Reply from ProCook - Cotswold Tewkesbury
We appreciate you letting us know our team was very helpful and had great product knowledge; it means a lot to our team!
Fantastic store
Fantastic store! Top of the range cookware and staff who are so cheerful and helpful.
Karen served me and was so kind in helping me to the car with my purchases. A lovely member of staff.
March 22, 2026
Reply from ProCook - Cotswold Tewkesbury
We're happy to hear you find our store fantastic with top-of-the-range cookware! It's great to know our cheerful and helpful staff made your visit special with their kindness. We appreciate your positive feedback.
Kind attentive knowledgeable staff
Kind attentive knowledgeable staff
Carried our purchases to our car as
we needed help
March 19, 2026
Reply from ProCook - Cotswold Tewkesbury
We're happy to hear that our staff was attentive and knowledgeable! We appreciate you mentioning that we carried your purchases to your car. Thank you!
Friendly, professional service
Your staff were friendly, professional and knowledgeable when we were looking for a new set of knives. Advised us on the best storage and sharpener. Good service and offer, thank you
March 15, 2026
Reply from ProCook - Cotswold Tewkesbury
We're happy to hear that our staff were friendly, professional, and knowledgeable when you were looking for a new set of knives. We appreciate the feedback about the service and offer. Thank you!
The staff were very helpful and we got…
The staff were very helpful and we got exactly what we needed.
March 22, 2026
Reply from ProCook - Cotswold Tewkesbury
We appreciate you taking the time to leave us this great review! We're so happy our staff was helpful and you got what you needed.
Nice selection of items
Nice selection of items, but didn't stock yoghurt maker i was looking for.
March 22, 2026
Reply from ProCook - Cotswold Tewkesbury
We appreciate your feedback and are glad you liked our selection. We're sorry we didn't have the yogurt maker you were looking for in stock.
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