Really appreciated the care, patience and expert advice when shopping for a set of kitchen knives at the Cribbs Causeway ProCook shop. Bought a set of 5 high quality knives. The lady serving on the mo... See more
Company replied
Location
Switch locationUnit 11, The Mall, Cribbs Causeway, BS34 5DG Bristol, GB
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See what reviewers are saying
Having searched everywhere for a new dining set we came across a beautiful one in Procook. We’ve bought a number of items there before and always pleased with the quality and this is proving to be no... See more
Company replied
I was looking for fairly inexpensive plastic containers to use in the freezer. Pro Cook were selling sets if five containers for just £5.00. They have proved perfect for my needs. In addition I w... See more
Purchased a set of Pro Cook professional granite pans for our new induction hob. The pans are non stick ceramic coating and are PFAS free Staff were friendly and helpful, and explained the bulk purc... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 11, The Mall, Cribbs Causeway, BS34 5DG, Bristol, United Kingdom
4.8
Excellent
1K reviews
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Reply from ProCook - Cribbs Causeway
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good selection of saucepans
Good selection of saucepans of varying prices, the lady staff member was really helpful in showing all our options
We recommend Pro Cook
February 11, 2026
Reply from ProCook - Cribbs Causeway
We appreciate your positive feedback! We are so happy you find our ordering easy, our delivery swift, and our products consistently good.
Friendly and knowledgeable staff
February 9, 2026
Reply from ProCook - Cribbs Causeway
We appreciate you letting us know our staff was friendly and knowledgeable; it means a lot to our team.
Staff was helpful and quick to respond…
Staff was helpful and quick to respond to questions
February 9, 2026
The service I received was exemplary
The service I received was exemplary. Rowena was very professional and provided good knowledge of the product range including how to use and care for my purchases.
February 8, 2026
Very helpful assistant
Very helpful assistant you advised on the sharpening the knives we bought several years ago.
February 7, 2026
Procook recommendation…
Really good quality of knives with cooking and cutting. When buying in Bristol Cribbs causeway, really good help from staff. Positive price and worth the amount paid and hoping the knives and block to last a long time. Would recommend definitely 👍
February 1, 2026
Wonderful sales assistant.
My experience in Pro Cook was made great by Sam the sales assistant. She was superb! Definitely made the sale.
February 5, 2026
Always great service and products
Went in for a frying pan and the assistant was very helpful and offered guidance as to what type of pan I was looking for.
They are always helpful in the Cribbs Store and have time to explain everything
February 4, 2026
The offers that were on the day I…
The offers that were on the day I purchased were excellent.
The lady that served me, was very friendly and pointed out more offers that I had not seen.
Overall the prices on all the items were pretty reasonable.
February 3, 2026
Reply from ProCook - Cribbs Causeway
We're happy to hear that you found our offers excellent and our prices reasonable. We appreciate your positive feedback regarding our friendly team member and the assistance they provided.
The team are always happy to help and…
The team are always happy to help and gave us some advice on what else would be good
February 1, 2026
Staff very friendly did not pressure me…
Staff very friendly did not pressure me in any way
January 28, 2026
Great products and great service
Great products and great service. Friendly staff willing to help and spend time with u.
February 1, 2026
Reply from ProCook - Cribbs Causeway
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our products and friendly staff.
Great products at good prices.
January 28, 2026
Reply from ProCook - Cribbs Causeway
We appreciate your positive feedback; we're so glad you value our great products at good prices, and we value your business.
Reply from ProCook - Cribbs Causeway
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Reply from ProCook - Cribbs Causeway
We appreciate you letting us know our assistant was very good and helpful; it means a lot to our team that you took the time to tell us.
Excellent.
January 26, 2026
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