Really appreciated the care, patience and expert advice when shopping for a set of kitchen knives at the Cribbs Causeway ProCook shop. Bought a set of 5 high quality knives. The lady serving on the mo... See more
Company replied
Unit 11, The Mall, Cribbs Causeway, BS34 5DG Bristol, GB
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Really appreciated the care, patience and expert advice when shopping for a set of kitchen knives at the Cribbs Causeway ProCook shop. Bought a set of 5 high quality knives. The lady serving on the mo... See more
Company replied
Having searched everywhere for a new dining set we came across a beautiful one in Procook. We’ve bought a number of items there before and always pleased with the quality and this is proving to be no... See more
Company replied
I was looking for fairly inexpensive plastic containers to use in the freezer. Pro Cook were selling sets if five containers for just £5.00. They have proved perfect for my needs. In addition I w... See more
Purchased a set of Pro Cook professional granite pans for our new induction hob. The pans are non stick ceramic coating and are PFAS free Staff were friendly and helpful, and explained the bulk purc... See more
Company replied
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
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Unit 11, The Mall, Cribbs Causeway, BS34 5DG, Bristol, United Kingdom
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Excellent service in store, very knowledgeable assistant helped me choose kitchen knives.
Staff made exchanging an item really easy. They were helpful and pleasant. And the item I finally bought was just right.

Reply from ProCook - Cribbs Causeway
Fantastic service instore, super helpful staff. Products are high quality and i would recommend to everyone.

Reply from ProCook - Cribbs Causeway
The support and guidance received from the sales assistant was super helpful.
Good information given about the product all my questions answered. Shop assistant was very helpful.

Reply from ProCook - Cribbs Causeway
Popped into the store at Cribbs today to pick up a couple of small bits and the staff were very friendly and helpful without being pushy at all
Excellent service good solid pans chose to have them delivered to home address, they arrived the next day.

Reply from ProCook - Cribbs Causeway
You had the items we required and the staff were very friendly.

Reply from ProCook - Cribbs Causeway
Helpful and friendly staff who really helped with good adivce

Reply from ProCook - Cribbs Causeway
The staff was helpful and I found what I was looking for.
After only a couple of uses it has two chips in the enamel. I contacted customer services as it came with a two year guarantee and they were really helpful, said I could exchange it for a new one. However I took it to the store in Bristol to exchange, the manager was quite unpleasant and basically accused me of mistreating it. She did exchange it but begrudgingly, no apology for the inconvenience. I had a Sainsbury’s cast iron casserole dish for over 10 years and never got a chip. It has certainly put me off buying from ProCook again

Reply from ProCook - Cribbs Causeway
We bought a quite expensive pan but it was in line with the market price, we check it in other shops.
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