ProCook - Doncaster Reviews 

737
TrustScore 5 out of 5

4.9

Unit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB


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Rated 5 out of 5 stars

The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop h... See more

Rated 5 out of 5 stars

Great product, customer service helpful but not intrusive. The shop is layed out in a way that makes what you are looking for easy to find.

Rated 4 out of 5 stars

There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... See more

Company replied

Rated 5 out of 5 stars

Excellent. Great shop to visit. Friendly helpful staff. Well laid out and well stocked outlet. Good quality products. Always enjoy a browse.


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

737 reviews

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4.9

All reviews

(737)

24,353 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing

Staff really helpful and kind, they got me what I was looking for, showed them an email price list and they said right this was,

Clean store as well, well stocked really happy 😃

The product and quality was just amazing with a 25 year guarantee

May 10, 2026
ProCook - Doncaster logo

Reply from ProCook - Doncaster

We're delighted to hear our staff was helpful and kind in assisting you. It's wonderful that you found our store clean and well-stocked, and that you're happy with the product and its quality.

Rated 5 out of 5 stars

The staff member was so helpful and…

The staff member was so helpful and very kind. Very supportive and knowledgeable. She is an absolute asset to your company. Will definitely be using the Doncaster shop for further purchases.

May 9, 2026
ProCook - Doncaster logo

Reply from ProCook - Doncaster

We're so happy to hear our staff member was helpful, kind, and knowledgeable. We appreciate your positive feedback and look forward to your future visits!

Rated 5 out of 5 stars

Lovely store and very helpful friendly…

Lovely store and very helpful friendly staff. Will definitely shop there again.

May 9, 2026
ProCook - Doncaster logo

Reply from ProCook - Doncaster

We appreciate you taking the time to leave us this wonderful review! We're so happy you enjoyed our store and helpful staff.

Rated 5 out of 5 stars

Purchased a set of 4 drinking glasses…

Purchased a set of 4 drinking glasses from pro cook Doncaster outlet, the price was very good for these, they are a good weight and lovely crystal design, very good quality for the price. The staff were very friendly and helpful, would definitely shop here again.

May 3, 2026
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Reply from ProCook - Doncaster

We're so pleased you found our drinking glasses to be of good quality and excellent value. It's wonderful to hear our staff were friendly and helpful, and we look forward to your next visit.

Rated 5 out of 5 stars

We rang to check stock and the shop…

We rang to check stock and the shop assistant told us only 1 in stock .. coffee machine .. she would put it away for us .
I called the following morning and the sales assistant was very helpful , showed me the features , he even said he was sorry he was unable to carry it to my car as he was on his own .. excellent service

May 1, 2026
Rated 5 out of 5 stars

Helpful guidance on products when we…

Helpful guidance on products when we wanted it. Allowed to browse and make own decision.

April 27, 2026
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Reply from ProCook - Doncaster

We appreciate you sharing your experience! We're so happy to hear that you received helpful guidance and were allowed to make your own decision.

Rated 5 out of 5 stars

Great helpful staff

April 21, 2026
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Reply from ProCook - Doncaster

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us

Rated 5 out of 5 stars

Lovely clean shop

Lovely clean shop. Helpful service by polite and friendly colleague.

April 21, 2026
ProCook - Doncaster logo

Reply from ProCook - Doncaster

We appreciate you taking the time to leave us this wonderful review! We're so happy you found our shop clean and our colleague helpful.

Rated 5 out of 5 stars

Extremely friendly service

Extremely friendly service. Knowledgeable and helpful.

April 15, 2026
ProCook - Doncaster logo

Reply from ProCook - Doncaster

We appreciate you taking the time to leave us this wonderful review! We're so happy that you found our service friendly, knowledgeable, and helpful.

Rated 5 out of 5 stars

Excellent staff

Wanted uncoated stainless steel frying pans. Staff very friendly and helpful explaining how to wash/care for them. Went to pay for 2 and was advised I could get set of 3 of same pans for £5 less!! Thank you to the two members of staff for caring.

April 20, 2026
Rated 5 out of 5 stars

A great store

I found exactly what I've been looking for and the young sales advisor was extremely helpful. What a great store.

April 14, 2026

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