ProCook - Doncaster Reviews 

737
TrustScore 5 out of 5

4.9

Unit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB


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Rated 5 out of 5 stars

The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop h... See more

Rated 5 out of 5 stars

Great product, customer service helpful but not intrusive. The shop is layed out in a way that makes what you are looking for easy to find.

Rated 4 out of 5 stars

There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... See more

Company replied

Rated 5 out of 5 stars

Excellent. Great shop to visit. Friendly helpful staff. Well laid out and well stocked outlet. Good quality products. Always enjoy a browse.


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

737 reviews

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4.9

All reviews

(737)

24,353 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful staff!

Had what I wanted in stock, excellent quality.

April 9, 2026
ProCook - Doncaster logo

Reply from ProCook - Doncaster

We're happy to hear that you found what you wanted and that you were satisfied with the quality. We appreciate your positive feedback.

Rated 5 out of 5 stars

Staff pleasant

Staff pleasant, very helpful

April 7, 2026
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Reply from ProCook - Doncaster

We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.

Rated 5 out of 5 stars

Very helpful Staff !!

Very helpful Staff !!! Great Experience

April 6, 2026
ProCook - Doncaster logo

Reply from ProCook - Doncaster

We appreciate you letting us know our staff was helpful, and that you had a great experience. It means a lot to our team.

Rated 2 out of 5 stars

Its quite expensive

Its quite expensive. In other shop its cheap with same quality

April 2, 2026
ProCook - Doncaster logo

Reply from ProCook - Doncaster

We appreciate your feedback and we're sorry our prices didn't meet your expectations. We'll look into this.

Rated 5 out of 5 stars

Shopping at Pro Cook Doncaster

I did dome shopping at Procook Doncaster and I was very happy about it.

April 5, 2026
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Reply from ProCook - Doncaster

We're happy to hear that you enjoyed your shopping experience at our Doncaster store. Thank you for sharing your positive feedback with us.

Rated 5 out of 5 stars

The staff in Lakeside, Doncaster are the best

The staff in ProCook are very friendly and are very knowledgeable about their products. It’s always a pleasure to pop into store for all your kitchen needs. I love the new cast iron range colours - so will be popping in to collect more sets. The cookware is if a high standard and wouldn’t shop any where else. The staff make the shop a wonderful place.

March 29, 2026
Rated 5 out of 5 stars

Friendky staff

Friendky staff, had exactly what I wanted

March 29, 2026
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Reply from ProCook - Doncaster

We appreciate you letting us know our staff was friendly and that we had exactly what you wanted; it means a lot to our team.

Rated 5 out of 5 stars

Really good experience

Really good experience
Found what I needed at very reasonable price
Lovely ( American) young lady was mist helpful and delightfully funny and engaging
Well done and thankyou

March 21, 2026
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Reply from ProCook - Doncaster

We're happy to hear that you had a really good experience and found what you needed at a very reasonable price. We appreciate your kind words about our helpful team member!

Rated 5 out of 5 stars

Pleasant staff

Pleasant staff, good selection of products.

March 19, 2026
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Reply from ProCook - Doncaster

We appreciate you sharing that our staff was pleasant and that we have a good selection of products for you to choose from!

Rated 5 out of 5 stars

Dog friendly!!

Dog friendly!!! Lovely clean shop. Everything laid out in sections. Staff friendly and helpful.

March 23, 2026
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Reply from ProCook - Doncaster

We're so happy you and your dog enjoyed our clean and well-organized shop! It's great to hear our staff was friendly and helpful during your visit.

Rated 5 out of 5 stars

Great place great products great staff

Great place great products great staff. Prices reasnoble in this expensive world. I just wish I was a prooper cook

March 22, 2026
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Reply from ProCook - Doncaster

We're glad you enjoyed your experience with our products and staff! It's great to hear our prices are reasonable for you. We appreciate your feedback and wish you well in your cooking journey.

Rated 5 out of 5 stars

Helpful staff

March 22, 2026
ProCook - Doncaster logo

Reply from ProCook - Doncaster

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 5 out of 5 stars

A shop worth a visit

The shop was spacious and well laid out. There was a wide variety of goods- everything a cook could want! The staff were pleasant and helpful

March 22, 2026
ProCook - Doncaster logo

Reply from ProCook - Doncaster

We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our spacious and well-organized shop and helpful staff.

Rated 5 out of 5 stars

Fabulous team

Everyone at ProCook Doncaster,is always happy to help with whatever I ask for. Tracey and Katelyn have been amazing and have found me the item I needed from another store. Nothing is too much for the whole team.
Thank you

March 21, 2026
ProCook - Doncaster logo

Reply from ProCook - Doncaster

We're happy to hear everyone at our Doncaster store is always ready to assist you. It's great to know team members went above and beyond to find the item you needed. We appreciate your positive feedback.

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