ProCook - Doncaster Reviews 

738
TrustScore 5 out of 5

4.9

Unit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB


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Rated 5 out of 5 stars

The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop h... See more

Rated 5 out of 5 stars

Great product, customer service helpful but not intrusive. The shop is layed out in a way that makes what you are looking for easy to find.

Rated 4 out of 5 stars

There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... See more

Company replied

Rated 5 out of 5 stars

Excellent. Great shop to visit. Friendly helpful staff. Well laid out and well stocked outlet. Good quality products. Always enjoy a browse.


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

738 reviews

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4.9

All reviews

(738)

24,412 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous team

Everyone at ProCook Doncaster,is always happy to help with whatever I ask for. Tracey and Katelyn have been amazing and have found me the item I needed from another store. Nothing is too much for the whole team.
Thank you

March 21, 2026
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Reply from ProCook - Doncaster

We're happy to hear everyone at our Doncaster store is always ready to assist you. It's great to know team members went above and beyond to find the item you needed. We appreciate your positive feedback.

Rated 5 out of 5 stars

Friendly staff and good products.

The member of staff who served me was friendly and very helpful.
The products I bought were a hand held food mixer and a cafetière. Both appear to be of very good quality.

March 20, 2026
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Reply from ProCook - Doncaster

We're happy to hear that the staff member was friendly and helpful! It's great to know you find the food mixer and cafetière to be of very good quality. We appreciate your positive feedback.

Rated 5 out of 5 stars

The service we received was excellent

The service we received was excellent. The gentleman that served us was very helpful and knowledgeable. He allowed us time to decide on our item though there was plenty of try's to sale add on.
Overall, would highly recommend.

March 12, 2026
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Reply from ProCook - Doncaster

We're happy to hear that you received excellent service! It's great to know that the staff member was helpful and knowledgeable, and allowed you time to decide. We appreciate your recommendation!

Rated 5 out of 5 stars

Go to ProCook for all your cooking needs !

The staff were very helpful in choosing the products we purchased giving us also usage tips .The pricing of the goods is also very good.

March 15, 2026
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Reply from ProCook - Doncaster

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was helpful in choosing products and providing usage tips.

Rated 5 out of 5 stars

Helpful staff and great layout in shop

Helpful staff and great layout in shop

March 15, 2026
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Reply from ProCook - Doncaster

We appreciate your positive feedback; we are so happy that our staff was helpful and you enjoyed our shop's layout!

Rated 5 out of 5 stars

A lovely shopping experience…

A lovely shop with very helpful and knowledgeable staff. Always a pleasure to go in this shop and invariably find something that I want.

March 10, 2026
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Reply from ProCook - Doncaster

We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our staff helpful and knowledgeable and that you enjoy visiting our shop.

Rated 5 out of 5 stars

All round perfection

The staff are brilliant. The products are excellent. That makes a perfect shopping experience.
Thank you Pro Cook it’s a pleasure to shop with you.

March 7, 2026
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Reply from ProCook - Doncaster

We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our staff and products brilliant and that you enjoy shopping with us.

Rated 5 out of 5 stars

Above and beyond service from Mark at Pro Cook

I recently visited the ProCook shop and purchased some plates, and I couldn’t be happier with the experience. The plates themselves are beautiful and clearly very well made – great quality and exactly what I was looking for.

What really stood out, though, was the service. Mark, who works there, was exceptionally helpful. He took the time to answer my questions, offered useful advice, and made the whole experience easy and enjoyable without any pressure.

One item I wanted wasn’t available in the store, but Mark went the extra mile. He called another store to check if they had it in stock, arranged for it to be collected, and I was able to pick it up the very next day. That level of service made a big difference.

It’s always great to receive such attentive and friendly service. Thank you, Mark, and the ProCook team – I’ll definitely be back!

March 12, 2026
Rated 5 out of 5 stars

Excellent store with lots of choice

Excellent store with lots of choice. Very helpful staff and great prices.

March 3, 2026
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Reply from ProCook - Doncaster

We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our store and found our staff helpful.

Rated 5 out of 5 stars

Helpful staff

Helpful staff. Had the product available in the size I wanted and a choice of colours. Reasonable price. Exactly what I was looking for.

February 25, 2026
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Reply from ProCook - Doncaster

We're happy to hear that our staff was helpful and that we had the product you wanted at a reasonable price. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

6 piece pan set

All staff very helpful and knowledgeable about the product,great value for money.

March 1, 2026
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Reply from ProCook - Doncaster

We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and knowledgeable.

Rated 5 out of 5 stars

The staff were very helpful and explain…

The staff were very helpful and explain all the products we were looking to buy, will be there again soon.

February 23, 2026
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Reply from ProCook - Doncaster

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff were helpful in explaining our products.

Rated 5 out of 5 stars

Products are very robust

Products are very robust, well made, with many woks to select from. We were given great product advice and demonstrations. We were able to test the knives to help decide which felt great in the hand.
Looking forward to many years of use, with the added peace of mind, a 25 year guarantee.

February 27, 2026
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Reply from ProCook - Doncaster

We're happy you found our products robust and well-made, with a great wok selection. It's great to know you received helpful advice and demonstrations, and were able to test the knives. We appreciate your feedback and hope you enjoy them for years to come!

Rated 5 out of 5 stars

Staff great and helpful

February 26, 2026
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Reply from ProCook - Doncaster

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us

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