Friendly staff. Advised me of further offers available with my purchase. Also pleasantly surprised at prices, all very reasonable.
Location
Switch locationUnit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB
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See what reviewers are saying
The young lady who served me was excellent. Made the shopping experience comfortable and she was very knowledgable about the products, gently advising on what else I might like to go with my purchase... See more
Love my stainless steel roasting rack, I had to change it for a smaller size but that wasn't a problem, I have always found the staff to be friendly, helpful & kind at The Valley Shopping Centre Evesh... See more
Company replied
The lady Sarah and her assistant Harvey were very helpful and knowledgeable about all of the products we were asking about. All in all a excellent service
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, United Kingdom
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Staff friendly and very helpful
Staff friendly and very helpful. Good range of products. Use the store regularly.

Reply from ProCook - Evesham
Very polite and helpful
Very polite and helpful, nice to have staff with knowledge about the goods.

Reply from ProCook - Evesham
Very friendly and knowledgeable.
The staff at the Evesham Country Park store could not have been more helpful. They advised us on pans for our new induction hob, then relieved us of a substantial amount of money in a very friendly manner.

Reply from ProCook - Evesham

Reply from ProCook - Evesham
The shop assistant was polite and…
The shop assistant was polite and helpful and gave good advice about my purchase

Reply from ProCook - Evesham
It was a coach trip visit to Evesham
It was a coach trip visit to Evesham . The staff were helpful and polite it was a pleasure to shop there. I am delighted with my purchase.

Reply from ProCook - Evesham
A well stocked shop
A well stocked shop, manned by very friendly staff. The staff knew their stock and very knowledgeable on all products. It was remarked by another customer, they would definitely be back again because of the excellent customer service and experience, which I all also had. I would certainly go back again

Reply from ProCook - Evesham

Reply from ProCook - Evesham
The staff were lovely
The staff were lovely, extremely knowledgeable and helpful. The store was clean and well organised. I will be back to purchase new products for my new kitchen

Reply from ProCook - Evesham
Cashier pointed out 3 for 2 offer which…
Cashier pointed out 3 for 2 offer which I hadn't noticed

Reply from ProCook - Evesham
Very helpful and informativestaff and…
Very helpful and informativestaff and excellent products.

Reply from ProCook - Evesham
Excellent friendly place and will…friendly
Excellent friendly place and will definitely be going back

Reply from ProCook - Evesham
We love shopping at ProCook at The…
We love shopping at ProCook at The Valley, Evesham. Such great staff, a good vibe, a very nice experience!!

Reply from ProCook - Evesham
Got what was required with no hassle
Got what was required with no hassle, staff on the ball.

Reply from ProCook - Evesham
Staff are friendly and knowledgeable
Staff are friendly and knowledgeable. They always point out the best items and combinations to achieve value for money with multi buy deals.

Reply from ProCook - Evesham
Very helpful knew the products
Phoned re item wanted
Phoned re item wanted. Staff very helpful,kept item whilest i finished shopping.
Outstanding shopping experience
Such friendly and helpful staff in a shop full of every conceivable cooking item. Bargain prices too.
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