ProCook - Evesham Reviews 

1,083
TrustScore 5 out of 5

4.9

Unit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff are particularly helpful and extremely knowledgeable on the products and always go out of their way to assist and to help if an issue. I amnterrible with names but I think nit was Sarah at t... See more

Rated 5 out of 5 stars

Friendly staff. Advised me of further offers available with my purchase. Also pleasantly surprised at prices, all very reasonable.

Rated 5 out of 5 stars

Buying a 21st birthday gift for our grandaughter. Staff could not be more pleasant or helpful.

Rated 5 out of 5 stars

The young lady who served me was excellent. Made the shopping experience comfortable and she was very knowledgable about the products, gently advising on what else I might like to go with my purchase... See more


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,083)

26,018 reviews in the last 12 months

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Rated 5 out of 5 stars
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.

Rated 5 out of 5 stars

Excellent service

My much loved milk frother developed a wonky handle after 18 months daily use and it was changed for a new one without any problems. I had forgotten about the 2 years guarantee and was only expecting a replacement jug. Most impressed!

April 9, 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We're happy to hear that you had a positive experience with our guarantee policy! We appreciate your feedback and are glad we could provide you with a new milk frother. Thank you for sharing your experience.

Rated 5 out of 5 stars

The staff was friendly

The staff was friendly

April 4, 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate you letting us know our staff was friendly; it means a lot to our team that you had a positive experience.

Rated 5 out of 5 stars

Staff friendly and knowledgeable and…

Staff friendly and knowledgeable and was a relaxed environment. Happy to help and had a joke with them too

March 24, 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff friendly, knowledgeable, and helpful in a relaxed environment.

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Well laid out shop

March 28, 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate your positive feedback; we are so happy you found our staff friendly and liked our well-laid-out shop!

Rated 5 out of 5 stars

Good after sales service

Good after sales service, if you have problems with any purchases

March 24, 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We're happy to hear that you had a good after-sales service experience. We appreciate your positive feedback on our support!

Rated 5 out of 5 stars

The staff

The staff. They are amazing. Polite and helpful, The only shop I have been to where they go to the door and hold it open for customers in wheelchairs without being asked.

March 23, 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate you noticing our team's dedication to providing excellent service. It's wonderful to hear they made such a positive impact and were so helpful. Thank you!

Rated 5 out of 5 stars

Favourite kitchen shop

Great service and great products!

March 23, 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate your positive feedback regarding our great service and products; we are delighted!

Rated 5 out of 5 stars

Great products and staff

As always, the quality of the goods were exceptional. The staff at this store were wonderful - very helpful, knowledgeable and just lovely. I would definitely recommend a visit to this store.

March 22, 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our goods exceptional and that our staff were so helpful.

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