The staff are particularly helpful and extremely knowledgeable on the products and always go out of their way to assist and to help if an issue. I amnterrible with names but I think nit was Sarah at t... See more
Location
Switch locationUnit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB
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See what reviewers are saying
Friendly staff. Advised me of further offers available with my purchase. Also pleasantly surprised at prices, all very reasonable.
Buying a 21st birthday gift for our grandaughter. Staff could not be more pleasant or helpful.
The young lady who served me was excellent. Made the shopping experience comfortable and she was very knowledgable about the products, gently advising on what else I might like to go with my purchase... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, United Kingdom
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Excellent service
My much loved milk frother developed a wonky handle after 18 months daily use and it was changed for a new one without any problems. I had forgotten about the 2 years guarantee and was only expecting a replacement jug. Most impressed!

Reply from ProCook - Evesham
Staff friendly and knowledgeable and…
Staff friendly and knowledgeable and was a relaxed environment. Happy to help and had a joke with them too

Reply from ProCook - Evesham
All the staff at the Evesham store were…
All the staff at the Evesham store were without exception friendly helpful and a pleasure to deal with. The store was well laid out, very attractive great selection well done.
We look forward to useing the items purchased.
Good after sales service
Good after sales service, if you have problems with any purchases

Reply from ProCook - Evesham
The staff
The staff. They are amazing. Polite and helpful, The only shop I have been to where they go to the door and hold it open for customers in wheelchairs without being asked.

Reply from ProCook - Evesham
Great products and staff
As always, the quality of the goods were exceptional. The staff at this store were wonderful - very helpful, knowledgeable and just lovely. I would definitely recommend a visit to this store.

Reply from ProCook - Evesham
Entered shop met with very friendly…
Entered shop met with very friendly helpful shop assistants, stock was good and very well displayed.
Fort time there.
We will be back.
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