Staff are so lovely and helpful love the products and the deals also great value for excellent quality The training you must give your staff is superb having worked in Marks and Spencer years ago I... See more
Company replied
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See what reviewers are saying
Great company, well laid out shop units, great products and staff that really know what they are talking about and so helpful. I went in for a serrated edge knife and came out with something complete... See more
Staff were really nice, helpful & friendly Unfortunately as only one person on duty, she couldn't help us carry our 3 heavy bags to car park. Wife had to carry them as I was on crutches, assistan... See more
Usual experience in that staff knowledgeable about their products. Able to help to help with advice on online purchases for items out of stock.
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, United Kingdom
- 0141 6114181
4.8
Excellent
261 reviews
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The lid didn't fit on one of the pots I…
The lid didn't fit on one of the pots I bought but it was changed immediately without any problem. The assistant was very helpful.
March 28, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very friendly and helpful service
March 28, 2026
Reply from ProCook - Glasgow Braehead
We appreciate you letting us know our service was friendly and helpful; it means a lot to our team.
Great staff
March 31, 2026
Reply from ProCook - Glasgow Braehead
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Staff were friendly and it’s a lovely…
Staff were friendly and it’s a lovely new store in Braehead.
March 31, 2026
Reply from ProCook - Glasgow Braehead
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our friendly staff and new store.
Great new shop for Braehead
Great new shop for Braehead, I can see me spending a lot of time & money in here. Great quality range & decent prices
March 30, 2026
Reply from ProCook - Glasgow Braehead
We're happy to hear that you enjoyed our new Braehead shop! It's great to know you appreciate the quality and prices. We appreciate your positive feedback and look forward to seeing you again.
Friendly and helpful staff..
March 23, 2026
Reply from ProCook - Glasgow Braehead
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Reply from ProCook - Glasgow Braehead
We appreciate you sharing that our shop was lovely and our staff was very friendly!
The staff were very knowledgeable about…
The staff were very knowledgeable about the mandalion an the food mixer I purchased it was a pleasure to shop there an will be returning in near utter
March 29, 2026
Reply from ProCook - Glasgow Braehead
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were very knowledgeable and that you had a pleasurable shopping experience.
It was great to find a cook shop with attractive displays & reasonable prices.
It was great to find a cook shop where I shop fairly often, there’s so few anywhere now. The shop displays were attractive, even in the design of showing very practical stock. I thought the prices were reasonable. The staff were pleasant & helpful.
March 29, 2026
Reply from ProCook - Glasgow Braehead
We're happy you found our cook shop and appreciate our displays and practical stock. It's great to hear that you thought our prices were reasonable and that our staff were pleasant and helpful.
Quality Service
Excellent staff, obviously experienced and very helpful. I’ve dealt with public in business and the ladies would benefit any business
Alan Grant
March 28, 2026
Reply from ProCook - Glasgow Braehead
We're happy to hear that our staff's experience and helpfulness stood out to you. We appreciate your feedback and recognition of their value to any business.
Staff were friendly and very helpful
March 29, 2026
Reply from ProCook - Glasgow Braehead
We appreciate you letting us know our staff was friendly and very helpful; it means a lot to our team.
First class service from the staff at…
First class service from the staff at ProCook Braehead. Good selection of products. Store was immaculate.
March 28, 2026
Reply from ProCook - Glasgow Braehead
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you were satisfied with our staff and product selection.
Very helpful staff
March 27, 2026
Shop looked great inside also served…
Shop looked great inside also served great with both lady’s . Will go back and get more stuff during the week .also I was told you deliver which is helpful.
Thanks again Joe and Lindsey
For your help at Brae head .
March 26, 2026
The shop was well stocked and we were…
The shop was well stocked and we were able to buy everything we came for. The staff were very helpful and there were enough staff so that we did not have to wait or try to attract the attention of a member of staff.
March 26, 2026
Reply from ProCook - Glasgow Braehead
We're happy to hear you found the shop well-stocked and were able to purchase everything you needed. We're also glad that our helpful staff were readily available to assist you. Thank you for your positive feedback!
Very helpful staff who were on hand to…
Very helpful staff who were on hand to assist with any questions.
March 26, 2026
Reply from ProCook - Glasgow Braehead
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was helpful and assisted with your questions.
Reply from ProCook - Glasgow Braehead
We're glad you found our staff helpful at the new shop. Thank you for your positive feedback; we appreciate it.
Polite service
March 21, 2026
Reply from ProCook - Glasgow Braehead
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Staff very friendly and knowledgeable
Staff very friendly and knowledgeable
which was very helpful.
March 25, 2026
Reply from ProCook - Glasgow Braehead
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful to you.
Well informed and friendly staff
March 14, 2026
Reply from ProCook - Glasgow Braehead
We appreciate you letting us know our staff was well-informed and friendly; it means a lot to our team.
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