The store is invitingly and clearly set out. There was a member of staff behind a counter near the entrance and she welcomed me and asked what I was looking for, she then found the item on her scre... See more
Company replied
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See what reviewers are saying
Visited the Hereford store whilst on holiday, looking for a good kitchen knife, after a little help from the young lady in store I purchased the ProCook Contour kitchen knife, I had a try whilst in... See more
Excellent service from the staff at Hereford branch. I needed 2 new cooks knives and was able to try them out on tomatoes and potatoes before deciding.
Company replied
I have been served several times at ProCook Hereford, and every experience has been excellent. Luke was extremely kind, polite, and very knowledgeable. He took the time to explain the di... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
UNIT 4, OLD MARKET, HR4 9HX, HEREFORD, United Kingdom
- 01432 656633
4.9
Excellent
302 reviews
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The lady that served me was very…
The lady that served me was very informative about the product I was buying
June 1, 2026
Reply from ProCook - Hereford
We're so glad our team member was informative about your product. Thank you for your kind words!
found what i wanted for a great price…
found what i wanted for a great price and helpful staff really helped with my visit
May 31, 2026
Reply from ProCook - Hereford
We're so glad you found what you needed at a great price and our staff was helpful! We appreciate your visit.
Reply from ProCook - Hereford
We're so glad our staff was helpful and friendly. Thank you for your kind words!
Reply from ProCook - Hereford
We're so glad you enjoyed our products and found our staff helpful!
Excellent service
Excellent service, delightful friendly staff. quality productand good value. Nice choice of things. Love this shop
May 26, 2026
Reply from ProCook - Hereford
We're so happy you enjoyed our excellent service, friendly staff, and quality products! We appreciate your kind words about our selection.
Staff very helpful and i love the…
Staff very helpful and i love the knives that I have I bought over the last 6 months
May 19, 2026
Reply from ProCook - Hereford
We appreciate your kind words! We're so glad you love our knives and found our staff helpful.
Reply from ProCook - Hereford
We really appreciate your kind review.
Excellent customer service.
Excellent customer service.
Friendly and helpful staff.
Dog friendly and even a little treat for my dog!
Also excellent products.
May 18, 2026
Reply from ProCook - Hereford
We appreciate you taking the time to leave us this wonderful review! We're so happy our staff were friendly and helpful, and that your dog enjoyed their treat.
Reply from ProCook - Hereford
We really appreciate your kind review.
Reply from ProCook - Hereford
We appreciate your kind words.
Easy to see products
Easy to see everything available. Helpful but not pushy staff. Good quality products with a range of price points..
May 16, 2026
Reply from ProCook - Hereford
We appreciate your wonderful feedback! We're delighted you found our store easy to navigate, our staff helpful, and our products high quality.
My local shop
My local shop, The male staff member was very helpful and knowledgeable.
Product very good, but would be an advantage to have at least one recipe for each setting just to get started & reassurance to continue using with confidence.
May 11, 2026
Reply from ProCook - Hereford
We're so glad to hear our staff was helpful and knowledgeable! We appreciate your feedback regarding recipes to boost confidence with our product. Thank you for your kind words.
I couldn’t decide between two different…
I couldn’t decide between two different pans. A member of staff came over and asked if I needed help. I really appreciated his opinion and his knowledge of the products.
May 14, 2026
Reply from ProCook - Hereford
We're so glad our staff could assist you in choosing between the pans. We appreciate you recognizing their helpfulness and product knowledge.
Reply from ProCook - Hereford
We really appreciate your kind review.
The sales assistant was very helpful…
The sales assistant was very helpful and friendly during our visit to the shop.
May 7, 2026
Reply from ProCook - Hereford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear our staff was helpful and friendly.
Knowledgeable staff
Knowledgeable staff, who were very helpful. Product was quality and a good price.
May 11, 2026
Reply from ProCook - Hereford
We appreciate you taking the time to share your experience! We're so happy to hear that our staff was helpful and that you found a quality product at a good price.
Reply from ProCook - Hereford
We appreciate your kind words.
Reply from ProCook - Hereford
We appreciate you letting us know our service was helpful and friendly; it means a lot to our team.
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