We wanted to purchase a knife set and some pots for our wedding gifts, the store was really helpful. Great advice from Ben he was very informative let us take our time to decide which knife set we wer... See more
Company replied
Location
Switch locationDobbies Garden Centre, Banks End, Wyton, PE28 2AA Huntingdon, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The pro granite pans are fantastic, nothing sticks to them even when frying off meat at high temperatures which was a problem on all the other alleged non stick pans I have owned over the years. So gr... See more
Great products, great quality, easy to use website, straight forward payment and good delivery time. When I go in store staff are always friendly and helpful. Would recommend. I will be coming back.... See more
Company replied
I bought some dinner wear and added some coffee mugs from another store when I got home I realized I had the wrong mugs,I took them back to the Huntington branch and exchanged them for the right one'... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Dobbies Garden Centre, Banks End, Wyton, PE28 2AA, Huntingdon, United Kingdom
4.7
Excellent
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff are great
3 days ago we bought a cookware set. The staff are great. They were very helpful and very polite. Because of this, we will go to buy a knife set and kitchen equipment in a few days. Thank you very much.
April 18, 2024
Very helpful and friendly staff
Very helpful and friendly staff. Good range of goods at a competitive price.
April 10, 2024
Good Range and very polite staff.
April 1, 2024
Friendly and helpful staff plus an…
Friendly and helpful staff at your Huntingdon branch plus an excellent range of quality products.
April 1, 2024
Very friendly staff and great products…
Very friendly staff and great products and good prices and long warranty.
March 31, 2024
Iwas looking for something and a lady…
Iwas looking for something and a lady came over to me ans ask me if was looking for something I said yes and she was so helpful I love that shop I always fine them helpful and kind and a great experience
March 25, 2024
Very helpful.
March 9, 2024
I bought some dinner wear and added…
I bought some dinner wear and added some coffee mugs from another store when I got home I realized I had the wrong mugs,I took them back to the Huntington branch and exchanged them for the right one's,the two ladies were wonderful very helpful and they did wonder how the mix up could happen.
The procook shop have some really nice kitchen pieces and I will definitely be buying from there again
March 13, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Cross …
I bought an item which when I got had no handles enclosed in the box
I had to travel back to get another one which was very inconvenient
March 13, 2024
Reply from ProCook - Huntingdon
Thank you for your review - we are really sorry to hear of the error. We will share your comments with our Retail Team
What a pleasant surprise to find this…
What a pleasant surprise to find this super garden centre. Everyone was so happy and friendly.
March 8, 2024
We bought 2 saucepans
We bought 2 saucepans. The label says "DISHWASHER SAFE " (we wanted that feature) but on the reverse side of the label it recommended that you DO NOT put the saucepans in the dishwasher. We did not know this until we opened them at home. So be careful when buying these.
March 7, 2024
Reply from ProCook - Huntingdon
Thank you for your review - the pans can be placed in the dishwasher however we would recommend hand washing for longevity and performance. If the pans remain unused you can return them to store for a replacement or refund
Very helpful staff
Very helpful staff, and we purchased all we needed, very well stocked store in a good location
March 3, 2024
Shopping experience
It was very nice browsing around the shop. We purchased a can opener. But when we tried it when we
Arrived home we wasn’t very successful using it.
We returned to the shop and asked if we could change it for a battery operated one. To our delight it worked well.
We was very pleased with the service we received.
Very nice staff who helped us on both occasions.
February 29, 2024
Great helpful staff.
February 29, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.