ProCook - Huntingdon Reviews 164

TrustScore 4.5 out of 5

4.7

Dobbies Garden Centre, Banks End, Wyton, PE28 2AA Huntingdon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We wanted to purchase a knife set and some pots for our wedding gifts, the store was really helpful. Great advice from Ben he was very informative let us take our time to decide which knife set we wer... See more

Company replied

Rated 5 out of 5 stars

The pro granite pans are fantastic, nothing sticks to them even when frying off meat at high temperatures which was a problem on all the other alleged non stick pans I have owned over the years. So gr... See more

Rated 5 out of 5 stars

Great products, great quality, easy to use website, straight forward payment and good delivery time. When I go in store staff are always friendly and helpful. Would recommend. I will be coming back.... See more

Company replied

Rated 5 out of 5 stars

I bought some dinner wear and added some coffee mugs from another store when I got home I realized I had the wrong mugs,I took them back to the Huntington branch and exchanged them for the right one'... See more


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Dobbies Garden Centre, Banks End, Wyton, PE28 2AA, Huntingdon, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

164 reviews

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Rated 5 out of 5 stars
ProCook - Huntingdon logo

Reply from ProCook - Huntingdon

We're so glad to hear you had a positive experience with our sales team. We strive to provide our customers with the best possible service and appreciate your feedback.

Rated 5 out of 5 stars

Manager Matt was very knowledgeable and…

Manager Matt was very knowledgeable and offered good advice, brilliant service!

November 6, 2024
Unprompted review
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Reply from ProCook - Huntingdon

We are so happy to hear that you had a positive experience. We appreciate your kind words about Matt and his service. We strive to provide excellent customer service and we're glad that Matt was able to help you.

Rated 5 out of 5 stars

Local store Huntingdon

Local store
Good customer service

October 26, 2024
ProCook - Huntingdon logo

Reply from ProCook - Huntingdon

We appreciate your kind words about our customer service. We strive to provide a positive experience for all our customers, and we're glad you found it to be good.

Rated 5 out of 5 stars

Excellent service

Excellent service, knowledgeable staff and a great range of products.

October 28, 2024
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Reply from ProCook - Huntingdon

Thank you for your wonderful review! We're so glad to hear you had a positive experience with our knowledgeable staff and wide selection of products. Your feedback means a lot to us as we strive to provide excellent service and a great shopping experience for all our customers.

Rated 5 out of 5 stars

Quality at a good price

Admittedly there was a sale on due to the retail outlet closing but the items we purchased seem to be of a good quality at a reasonable price.

October 28, 2024
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Reply from ProCook - Huntingdon

We appreciate your feedback and are glad you found items of good quality at a reasonable price. We value your business and hope you enjoy your purchases.

Rated 5 out of 5 stars

Great customer service

We wanted to purchase a knife set and some pots for our wedding gifts, the store was really helpful. Great advice from Ben he was very informative let us take our time to decide which knife set we were going to buy. We have since been back and bought an additional knife for the set.

October 13, 2024
Unprompted review
ProCook - Huntingdon logo

Reply from ProCook - Huntingdon

We appreciate your kind words about our store and Ben's helpfulness. It's wonderful to hear that you found the advice and service you needed to make a decision on your wedding gifts. We're glad you were able to find the perfect knife set and that you've returned for more.

Rated 5 out of 5 stars

Great products, amazingly helpful friendly staff

I have bought several items from this store in Huntingdon. The staff are always very friendly and helpful.
We love the products, great quality.

October 26, 2024
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Reply from ProCook - Huntingdon

Thank you for your kind words! We're delighted to hear that you've had such positive experiences with our store in Huntingdon. We're proud of our staff and their commitment to providing friendly and helpful service. We're also thrilled that you love the quality of our products. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

October 26, 2024
ProCook - Huntingdon logo

Reply from ProCook - Huntingdon

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 4 out of 5 stars
ProCook - Huntingdon logo

Reply from ProCook - Huntingdon

Thank you for your feedback! We're glad to hear that you found our staff helpful and that you were pleased with our products. We appreciate your kind words and strive to provide our customers with excellent service and high-quality goods.

Rated 5 out of 5 stars

Good value

Pleasant staff

October 24, 2024
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Reply from ProCook - Huntingdon

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 5 out of 5 stars

Realistic price for quality items

Realistic price for quality items, really friendly staff always willing to help. UK design and build that's a pleasure to support

October 20, 2024
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Reply from ProCook - Huntingdon

Thank you for your kind words! We're so happy to hear that you appreciate the quality of our products and the friendly service you receive from our staff. We strive to provide our customers with a positive shopping experience, and we're delighted that you found it so.

Rated 5 out of 5 stars

wonderful products and knowledgeable…

wonderful products and knowledgeable staff. A good experience

October 12, 2024
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Reply from ProCook - Huntingdon

Thank you for your positive review! We're delighted to hear that you enjoyed our products and found our staff knowledgeable. We strive to provide our customers with a great shopping experience, and your feedback is valuable to us.

Rated 5 out of 5 stars

Helpful staff

October 11, 2024
ProCook - Huntingdon logo

Reply from ProCook - Huntingdon

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 5 out of 5 stars

Superb customer service

Superb customer service. Products great as well

October 9, 2024
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Reply from ProCook - Huntingdon

Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our customer service and products. We strive to provide excellent service and high-quality goods, so your feedback is greatly appreciated.

Rated 3 out of 5 stars

I was looking for a gift made of copper…

I was looking for a gift made of copper for my son and daughter in law’s 7th anniversary. Pro-cook had only two items named as copper and I purchased one of them, a set of measuring cups. They looked well made and were called “copper” so I was surprised when I realised they are actually stainless steel, just copper coloured. I will still give them as a token of copper but a bit disappointed.

October 5, 2024
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Reply from ProCook - Huntingdon

We understand your disappointment that the measuring cups were not actually made of copper. We strive to provide accurate product descriptions and apologize for the error in this case. We appreciate your understanding and hope you will still enjoy the gift.

Rated 5 out of 5 stars

Great store

The staff at this store are very friendly & extremely helpful. I always enjoy shopping there.
The items I purchased were reasonably priced & there is so much to chose from.

October 9, 2024
ProCook - Huntingdon logo

Reply from ProCook - Huntingdon

Thank you for your kind words! We're so happy to hear that you had a positive experience with our staff and products. We strive to provide a welcoming and helpful environment for our customers, and we're delighted that you found our team friendly and our prices reasonable. We appreciate your feedback and look forward to seeing you again soon.

Rated 5 out of 5 stars

very good store

good products available and good staff

October 6, 2024
ProCook - Huntingdon logo

Reply from ProCook - Huntingdon

Thank you for your positive feedback! We're glad to hear that you found our products and staff to be good. We strive to offer high-quality goods and excellent customer service, so your review is truly appreciated.

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