ProCook - Huntingdon Reviews 

164
TrustScore 4.5 out of 5

4.7

Dobbies Garden Centre, Banks End, Wyton, PE28 2AA Huntingdon, GB


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Rated 5 out of 5 stars

We wanted to purchase a knife set and some pots for our wedding gifts, the store was really helpful. Great advice from Ben he was very informative let us take our time to decide which knife set we wer... See more

Company replied

Rated 5 out of 5 stars

The pro granite pans are fantastic, nothing sticks to them even when frying off meat at high temperatures which was a problem on all the other alleged non stick pans I have owned over the years. So gr... See more

Rated 5 out of 5 stars

Great products, great quality, easy to use website, straight forward payment and good delivery time. When I go in store staff are always friendly and helpful. Would recommend. I will be coming back.... See more

Company replied

Rated 5 out of 5 stars

I bought some dinner wear and added some coffee mugs from another store when I got home I realized I had the wrong mugs,I took them back to the Huntington branch and exchanged them for the right one'... See more


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Dobbies Garden Centre, Banks End, Wyton, PE28 2AA, Huntingdon, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

164 reviews

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4.7

All reviews

(164)

25,839 reviews in the last 12 months

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Rated 5 out of 5 stars

Great products and friendly

Great products and friendly, helpful staff

October 4, 2024
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Reply from ProCook - Huntingdon

Thank you for your kind words! We're thrilled to hear you enjoyed our products and found our staff friendly and helpful. We strive to provide excellent customer service and high-quality goods, so your feedback is truly appreciated.

Rated 5 out of 5 stars

Does the job

September 28, 2024
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Reply from ProCook - Huntingdon

Thank you for your kind words! We're thrilled to hear that you're happy with our product. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 5 out of 5 stars

A very pleasant shopping experience.

Very helpful staff, very interesting and easy to navigate stock and display. Good choice of products at reasonable prices.

September 20, 2024
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Reply from ProCook - Huntingdon

Thank you for your kind words! We're so pleased to hear that you found our staff helpful and that you enjoyed browsing our stock and display. We strive to offer a wide selection of products at reasonable prices, and we're delighted that you were satisfied with your purchase.

Rated 4 out of 5 stars

Very helpful assistant

Very helpful assistant. Knowledgeable about the product I was buying.

September 18, 2024
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Reply from ProCook - Huntingdon

Thank you for your positive feedback! We're delighted to hear that you found our assistant helpful and knowledgeable. We strive to provide our customers with friendly and informed assistance. We appreciate your review and are glad you had a positive experience.

Rated 5 out of 5 stars

Non stick oven dish

Looked for a non stick oven dish. Very impressed so far.

September 16, 2024
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Reply from ProCook - Huntingdon

Thank you for your review. We're glad to hear you're impressed with our non-stick oven dish so far.

Rated 5 out of 5 stars

Very very helpful assistant

Very very helpful assistant

September 13, 2024
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Reply from ProCook - Huntingdon

We're so glad to hear that you found our assistant helpful. We strive to provide our customers with the best possible experience, and your feedback means a lot to us.

Rated 5 out of 5 stars

Friendly and knowledgeable staff

Every time I have visited the store the staff have been very helpful and friendly

September 8, 2024
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Reply from ProCook - Huntingdon

Thank you for your kind review! We are thrilled to hear that you consistently experience helpful and friendly service from our staff. We strive to create a welcoming and positive environment for all our customers, and we are glad that we have met your expectations.

Rated 5 out of 5 stars

Very helpful

The sales person was very helpful indeed. He knew the products and was able to give us good advice. Thank you

September 10, 2024
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Reply from ProCook - Huntingdon

We appreciate your kind words! It's wonderful to hear that you found our staff to be knowledgeable and helpful. We strive to provide our customers with the information and guidance they need to make informed decisions, and we're glad you had a positive experience.

Rated 5 out of 5 stars

My last experience

the staff who seem fully knowledgeable to what's in stock and very helpful

September 8, 2024
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Reply from ProCook - Huntingdon

Thank you for your kind review! We are thrilled to hear that you found our staff knowledgeable and helpful. We strive to ensure our team is well-informed about our inventory and committed to providing excellent customer service. We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Great quality products

Great products, great quality, easy to use website, straight forward payment and good delivery time.
When I go in store staff are always friendly and helpful.
Would recommend. I will be coming back.

September 6, 2024
ProCook - Huntingdon logo

Reply from ProCook - Huntingdon

Thank you for your kind words and for taking the time to share your positive experience. We're delighted to hear that you're happy with our products, website, and customer service. We strive to provide a seamless and enjoyable shopping experience for all our customers. We appreciate your recommendation and look forward to seeing you again soon.

Rated 5 out of 5 stars

Very useful advice from Ben

Very useful advice from Ben, great value for money and excellent products.

August 26, 2024
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Reply from ProCook - Huntingdon

We appreciate your kind words and are thrilled to hear you had a positive experience with our products and staff. We strive to provide excellent customer service and high-quality goods, and your feedback is a testament to our efforts. Thank you for choosing us.

Rated 5 out of 5 stars

Super nice employees!

Super nice employees, very helpful. Telephone and mail contact were great and fast. All of them made a good job! I ordered a casserole that I couldn't let send to Germany and picked it up on my holidays easily in Huntingdon. Alla (London headquarters?) helped me so much to find the right item at the best place- thank you so much.
The shop was very pretty and the staff also nice.
Would do it again next time!

August 25, 2024
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Reply from ProCook - Huntingdon

We are thrilled to hear about your positive experience! It's wonderful to know that our team was able to provide you with such helpful service. We appreciate your kind words about our employees, especially for going above and beyond to assist you with your order. We're glad you enjoyed your visit to our shop and look forward to welcoming you back soon.

Rated 1 out of 5 stars

Price on shelf wasn’t price I was…

Price on shelf wasn’t price I was charged. Queried this but no joy

August 21, 2024
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Reply from ProCook - Huntingdon

Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store manager.

Rated 5 out of 5 stars

Verry good!

July 24, 2024
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Reply from ProCook - Huntingdon

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 5 out of 5 stars

Excellent product

Excellent product. Good price. It was a present for our daughter who greatly appreciated it.

July 26, 2024
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Reply from ProCook - Huntingdon

We're so happy to hear that you were pleased with the product and that your daughter enjoyed it as a gift! We strive to offer high-quality items at competitive prices.

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