This rating is mostly directed at the young assistant who served me. She was so lovely, so helpful, so knowledgeable. I hope this reaches her so she knows how much I appreciated her friendliness an... See more
Location
Switch locationUNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
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We spent a lot of time just browsing ( my Grandson and I ) as he is really getting into cooking . We were never made to feel we were taking too long and when we asked a question, we got an informe... See more
The girl that served us was excellent she knew everything there was to know to advise us, she was polite and not pushy definitely buy from pro cook again
The people working in the shop were extremely helpful and kind. I’ve taken off a star as you have stickers on every item that are pointless. They have a heart and a little message that I can’t even re... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, United Kingdom
- 0114550 0341
4.9
Excellent
156 reviews
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Beautiful layout really enjoyed my…
Beautiful layout really enjoyed my first visit. I specifically wanted to purchase a roasting tin,the choice was really good. A very friendly staff member passed by and commented on the choice I had made,she gave me advice without any sales pressure at all. My purchase was carefully wrapped in tissue paper and a guarantee was given within my email receipt,an extremely positive shopping experience thank you.
May 18, 2026
Reply from ProCook - Meadowhall
We're delighted to hear you enjoyed your first visit and found our store layout beautiful. We're especially glad our team provided helpful advice without pressure and that you had such a positive shopping experience. Thank you for your kind feedback!
Reply from ProCook - Meadowhall
We appreciate your positive feedback! We are delighted!
Reply from ProCook - Meadowhall
We appreciate you letting us know our staff was helpful, friendly, and professional.
Good item purchased and good service.
May 11, 2026
Reply from ProCook - Meadowhall
We appreciate your positive feedback!
Sheffield Meadowhall
Lovely clean store, well set out. Very good quality products and helpful staff.
May 13, 2026
Reply from ProCook - Meadowhall
We're so glad you enjoyed our clean store, product quality, and helpful staff. Thank you for your kind words!
Found just what we wanted
Found just what we wanted. Staff really pleasant, good customer service at the tills, which sadly is very rare these days .
May 9, 2026
Reply from ProCook - Meadowhall
We're so happy you found what you were looking for! It's wonderful to hear our staff provided pleasant and good customer service.
Reply from ProCook - Meadowhall
We're glad you found our store inviting and our staff very helpful.
Reply from ProCook - Meadowhall
We're so glad you enjoyed exploring our new Meadowhall store!
Excellent customer service
Excellent customer service enabled me to choose the best products for my needs
May 12, 2026
Reply from ProCook - Meadowhall
We're so happy our excellent customer service helped you find the best products for your needs.
Lovely shop with a great choice of…
Lovely shop with a great choice of kitchen items. Price's are very reasonable. We bought a bread machine and have just tried it. The bread is lovely. The bread machine was a very good price and had good reviews.
May 12, 2026
Reply from ProCook - Meadowhall
We're delighted you found our shop lovely with a great choice of kitchen items and reasonable prices. It's wonderful to hear you're enjoying your new bread machine!
GREAT SHOP
GREAT SHOP, BUT DIDN'T LIKE THE PUSH FOR DONATION FOR UNSPECIFIED CHARITY. WON'T BE SHOPPING HERE AGAIN.
May 11, 2026
Reply from ProCook - Meadowhall
We appreciate your feedback and are sorry to hear about your experience with our donation request. We will review our approach.
Reply from ProCook - Meadowhall
We appreciate your kind words about our staff, knowledge, and pricing.
A really good unhurried shop with just…
A really good unhurried shop with just the right amount of support and no 'pushiness' from the staff. Thanks.
May 8, 2026
Reply from ProCook - Meadowhall
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed your unhurried shopping experience.
Reply from ProCook - Meadowhall
We appreciate your kind words!
Great place
Great store with such a good selection of items for cooking , hosting, crockery etc.
May 6, 2026
Reply from ProCook - Meadowhall
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our selection.
Very helpful staff
Very helpful staff. Nothing was too much trouble when they were helping me to find what I was looking for. X
May 6, 2026
Reply from ProCook - Meadowhall
We appreciate you taking the time to share your positive experience! We're so glad our staff was helpful.
Reply from ProCook - Meadowhall
We are so happy you had a good experience!
Reply from ProCook - Meadowhall
We're glad you enjoyed our good value, wide choice, and helpful staff.
I bought a Wok
I bought a Wok, when I used it the handle (to help lift the wok) was extremely hot!
May 1, 2026
Reply from ProCook - Meadowhall
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
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