This rating is mostly directed at the young assistant who served me. She was so lovely, so helpful, so knowledgeable. I hope this reaches her so she knows how much I appreciated her friendliness an... See more
Location
Switch locationUNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
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We spent a lot of time just browsing ( my Grandson and I ) as he is really getting into cooking . We were never made to feel we were taking too long and when we asked a question, we got an informe... See more
Staff are always helpful, friendly, and will always work to get you the best deal when buying multiple products.
Company replied
The people working in the shop were extremely helpful and kind. I’ve taken off a star as you have stickers on every item that are pointless. They have a heart and a little message that I can’t even re... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, United Kingdom
- 0114550 0341
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Reply from ProCook - Meadowhall
best service we have had
best service we have had . the. manageress and all the staff were friendly and helpful. with great product knowledge, they all made us really helpful , but the best news is I no longer have to drive to clarks world in Somerset to get new pans

Reply from ProCook - Meadowhall

Reply from ProCook - Meadowhall
Very welcoming and helpful staff.
Very welcoming and helpful staff.
Shop looks amazing and well laid out. Have been tell my friends about it.

Reply from ProCook - Meadowhall
Great service

Reply from ProCook - Meadowhall
Friendly and informative staff in a…
Friendly and informative staff in a shop that is laid out superbly

Reply from ProCook - Meadowhall
Friendly knowledge staff
Great experience shopping in your Meadowhall store with friendly knowledgeable staff I will definitely be returning and recommending
I entered the store on its opening day…
I entered the store on its opening day and was impressed with the excellent customer service and presentation. And so far I'm very happy with what I've bought. And it being covered for 2 years too is very welcome.
Welcome …
It was the first day of trading and so everyone was so friendly and engaging with customers. It's always nice to see smiles. Having shopped at other pro cook outlets in the past I was delighted to be able to shop there locally.

Reply from ProCook - Meadowhall
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