This rating is mostly directed at the young assistant who served me. She was so lovely, so helpful, so knowledgeable. I hope this reaches her so she knows how much I appreciated her friendliness an... See more
Location
Switch locationUNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
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See what reviewers are saying
We spent a lot of time just browsing ( my Grandson and I ) as he is really getting into cooking . We were never made to feel we were taking too long and when we asked a question, we got an informe... See more
The people working in the shop were extremely helpful and kind. I’ve taken off a star as you have stickers on every item that are pointless. They have a heart and a little message that I can’t even re... See more
Company replied
The girl that served us was excellent she knew everything there was to know to advise us, she was polite and not pushy definitely buy from pro cook again
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, United Kingdom
- 0114550 0341
4.9
Excellent
158 reviews
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Reply from ProCook - Meadowhall
We appreciate you letting us know our staff was helpful and nice; it means a lot to our team.
Knowledgeable staff excellent kit
Knowledgeable staff. The gent who was helping me find what I wanted listened to what I asked for, asked intelligent questions and recommended some fantastic bits of kit that quickly became our favourites
March 23, 2026
Reply from ProCook - Meadowhall
We're happy to hear that our knowledgeable staff listened to your needs and recommended fantastic items that became your favorites! We appreciate your positive feedback.
Reply from ProCook - Meadowhall
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the quality
Pleasant and efficient service.
Pleasant and efficient service from a knowledgeable salesperson.
April 2, 2026
Reply from ProCook - Meadowhall
We appreciate you sharing your experience! We're so happy to hear you received pleasant and efficient service from our knowledgeable salesperson.
Very helpful and friendly staff
Very helpful and friendly staff. I was buying a cooking knife and appreciated them having some vegetables to cut up so I could try the knives out.
April 1, 2026
Very clear and detailed product support…
Very clear and detailed product support in store helped us to make an informed decision about what to buy.
March 29, 2026
Reply from ProCook - Meadowhall
We appreciate you taking the time to leave us this great review! We're so happy to hear that our in-store product support helped you make an informed decision.
Excellent customer service
Excellent customer service, everyone was incredibly friendly and knowledgeable about the products.
March 22, 2026
Reply from ProCook - Meadowhall
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received excellent customer service from our friendly and knowledgeable staff.
Easy return
Had to return a kettle because it wasn’t compatible with my hob and had no problems at all
March 20, 2026
Reply from ProCook - Meadowhall
We're happy to hear that the return process for the kettle, which was not compatible with your hob, went smoothly. Thank you for your positive feedback.
Nice friendly environment.
March 29, 2026
Reply from ProCook - Meadowhall
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff in the Sheffield Meadowhall…
The staff in the Sheffield Meadowhall stores were helpful and very knowledgeable with being pushy
March 26, 2026
Reply from ProCook - Meadowhall
We're happy to hear that our Sheffield Meadowhall staff were helpful and knowledgeable without being pushy. Thank you for your positive feedback!
Reply from ProCook - Meadowhall
We appreciate your positive feedback! We're happy you found our assistance and guidance valuable.
Was great seeing the shop for the first…
Was great seeing the shop for the first time. The assistant was lovely, and very helpful with out being pushy. Told me about the offers on the products I was buying. Will definitely be returning soon
March 27, 2026
Unprompted review
The 2 young girls were absolutely…
The 2 young girls were absolutely Amazing
They new the products in and out were so knowledgeable and extremely helpfull
They are a credit to themselfs and to your company
March 27, 2026
The shop is really nice and the…
The shop is really nice and the assistant was lovely and very helpful
March 27, 2026
Welcome to meadowhall
Nice to the shops arrival in meadowhall, looking forward to using again in the future
March 25, 2026
Reply from ProCook - Meadowhall
We appreciate your positive feedback regarding the good quality and how easy it is to clean; we are so happy you enjoyed it!
Lovely shop and assistants
Lovely shop and assistance - really nice new shop with everything for the new kitchen!
March 21, 2026
Reply from ProCook - Meadowhall
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our new shop and the assistance you received for your new kitchen.
Reply from ProCook - Meadowhall
We appreciate you sharing that our merchandise was great and that our staff and shop were lovely and pleasant!
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