Wr visited shop to return Procook milk frother which was disappointing. Product seemed not reliable. Colleague dealt with return item efficiently no quibble! We chose an upgraded Procook milk frother... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very pleased with our purchase of a set of three kitchen knives.both the quality and performance of these knives are really quite impressive bearing in mind the were less than £20.00. They are incred... See more
Company replied
Was well impressed by ProCook having exactly what I needed - glass straws. Then to be surprised by offer to buy 3 items in that section, including the straws (they alone were £5) for £10. Will be vi... See more
Lovely shop Lovely staff very helpful and polite will shop again in pro cook as just taken up baking more through having the shop local to where I live cmk
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, United Kingdom
- 01908 027708
4.8
Excellent
624 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff were so helpful
The staff were so helpful, nothing was too much. We wanted to test the weight and feel of products and they helped us.
They had excellent product knowledge and were able to guide on what was best for our needs.
September 12, 2026
Customer service at its best
The staff at ProCook were as always so very helpful. It seems nothing is too much for them when it comes to customer service and satisfaction.
You will see me again very soon.
September 8, 2026
Great advice in store and fabulous…
Great advice in store and fabulous quality products
September 10, 2026
Crepe pan amd I am amazed
I bought a crepe pan and I am amazed with that. Even first crepe did not stuck to the pan. I love it.
September 7, 2026
I always find top quality cooking…
I always find top quality cooking equipment here, love this shop with great customer service staff.
September 10, 2026
Good products with friendly helpful…
Good products with friendly helpful staff in stores to help you with your needs.
September 7, 2026
Lovely early birthday visit
Went with my other half for an early birthday visit for myself! Great service in store - gave recommendations and advice, they were friendly - I look forward to buying from them again in future
September 1, 2026
Amazing
Every member of staff were friendly and helpful. I was unsure as to what product I needed but after discussing what things I needed they pointed me out to a fantastic product.
August 29, 2026
I bought many kitchen gadgets I didn't know I needed!
The sales assistant was so knowledgeable and helpful when I was buying knives. The store was clean, well stocked with many kitchen gadgets I didn't know I needed!
August 28, 2026
First Visit
It was our first visit to you store. The layout was good and everything was marked up. I was impressed with the items available and wish I had known about your store sooner. The staff were very approachable and helpful. It was salad plates that drew us in but we also left with the herb cutter that we had been searching for. I will definitely be popping in every time I am passing.
August 27, 2026
Very happy with Procook
The staff was very attentive and helpful. I took advantage of the bank holiday discount and ended up with the 6 piece stainless steel set of pans , set of knives and a wok
August 29, 2026
Fantastic Service and Great Quality at ProCook Milton Keynes
We had a great experience at the ProCook Milton Keynes store. The staff were fantastic — very friendly, helpful and happy to guide us around the store and help us find exactly what we needed.
As always, the quality of ProCook products is excellent, and there were some really good offers too. We found everything we were looking for and were very happy with our purchase.
Would definitely recommend!
August 30, 2026
Good service and products.
August 28, 2026
Good quality products at great prices
Good quality products at great prices. Great to be able to see them in store before buying. Friendly helpful staff.
August 29, 2026
Great range
Great range of products. Helpful staff who ensured I got my 3 got£10 deal.
August 28, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.