Excellent service, guidance and help from the staff. Very professional. We bought a set of 3 x sharp knives for paring and slicing & a good durable non stick frying pan. Good value for money and long... See more
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All the dealings we have had with the store in Milton Keynes has been brilliant. We are pleased that Procook exists as it was really upsetting when Lakeland shut as there was no dedicated shop for kit... See more
Company replied
The sales guy helping us was knowledgeable and helpful. He also let us brouse without interruption. This shop has everything we were looking for and then some. We will be returning and do more shoppin... See more
I have bought many products from ProCook shops & am very pleased with them. Also the staff are always friendly and helpful. I normally shop at the Mansfield branch but the the friendly assistant in... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, United Kingdom
- 01908 027708
4.8
Excellent
580 reviews
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Assistant was very friendly and…
Assistant was very friendly and helpful.
Wasn't so pleased with the cup we brought last time the coating inside the cup didn't clean, and mark after a while. But the other goods were good.
July 13, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Items i brought were excellent customer…
Items i brought were excellent customer service poor abrupt and quite rude. Because the assistant got the wrong item from behind the counter.Her mistake not mine.
July 11, 2026
Reply from ProCook - Milton Keynes
DENISE
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
I have a lot of your products good…
I have a lot of your products good quality very pleased with everything and all staff from different cook pro stores are very helpful and polite
July 11, 2026
Reply from ProCook - Milton Keynes
We're so pleased to hear you're happy with the quality of our products and that our staff across different stores have been helpful and polite! Thank you for your kind words.
Reply from ProCook - Milton Keynes
We're so pleased to hear that you found our team friendly and helpful, and that you enjoyed our products. We truly appreciate your positive feedback!
Reply from ProCook - Milton Keynes
We truly appreciate your kind words about our service and selection. Thank you for sharing your positive experience with us!
The products are of a high quality and…
The products are of a high quality and the staff are very friendly and helpful , cheerful, polite
July 2, 2026
Reply from ProCook - Milton Keynes
We're so glad you found our products to be of high quality and our staff friendly, helpful, cheerful, and polite! Thank you for your kind words.
Reply from ProCook - Milton Keynes
We're so glad you received a friendly welcome and helpful assistance during your visit to our store! We appreciate your kind words.
Reply from ProCook - Milton Keynes
We're so glad you enjoyed our range of products and found our staff polite and helpful! Thank you for your kind words.
Warm welcome in the shop from staff but…
Warm welcome in the shop from staff but no hard selling or harrassment. Shop extremely clean and tidy and prices clearly displayed. Full range of products available.
July 3, 2026
Reply from ProCook - Milton Keynes
We're so pleased to hear you received a warm welcome without any pressure. It's wonderful that you found our shop clean, tidy, and our prices clearly displayed, with a full range of products available.
Great customer care.
Great customer care.. Very friendly and explanations on products..
June 13, 2026
Reply from ProCook - Milton Keynes
We're so glad you enjoyed our customer care and found our team friendly and helpful with product explanations! Thank you for your kind words.
Great customer service
Great customer service. Even had a cuppa tea and a slice of cake while I made a decision on which knife set to buy for a new kitchen!!!
June 22, 2026
Reply from ProCook - Milton Keynes
We're so glad you enjoyed your visit and found our customer service great! We hope you love your new knife set.
Great shop with lots of great kitchen…
Great shop with lots of great kitchen equipment. I am very pleased with my ice cube tray. I would recommend this shop.
June 18, 2026
Reply from ProCook - Milton Keynes
We're so happy you enjoyed our shop and found great kitchen equipment! We're glad you're pleased with your ice cube tray.
Reply from ProCook - Milton Keynes
We're so glad you enjoy shopping! Thank you for your kind words.
Missing pieces
I purchased a cutlery set and when I got it home, the spoons were missing. I don’t live near the shop so I’ve tried to make contact with head office and the store and no one will call me back. It’s very frustrating.
June 14, 2026
Reply from ProCook - Milton Keynes
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Lovely and very helpful staff
The staff was very friendly and helpful. Service provided was at the top level. Will surely go back there in a future.
June 13, 2026
I got what I wanted and the staff very…
I got what I wanted and the staff very pleasant and cheerful
June 16, 2026
Reply from ProCook - Milton Keynes
We're so glad you found what you wanted and our staff was pleasant! Thank you.
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