Excellent service, guidance and help from the staff. Very professional. We bought a set of 3 x sharp knives for paring and slicing & a good durable non stick frying pan. Good value for money and long... See more
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All the dealings we have had with the store in Milton Keynes has been brilliant. We are pleased that Procook exists as it was really upsetting when Lakeland shut as there was no dedicated shop for kit... See more
Company replied
The sales guy helping us was knowledgeable and helpful. He also let us brouse without interruption. This shop has everything we were looking for and then some. We will be returning and do more shoppin... See more
I have bought many products from ProCook shops & am very pleased with them. Also the staff are always friendly and helpful. I normally shop at the Mansfield branch but the the friendly assistant in... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, United Kingdom
- 01908 027708
4.8
Excellent
580 reviews
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Helpful staff friendly
Helpful staff friendly
Well stocked shop love a shop as fed up of online shopping
May 29, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lady in store helped me choose knives I…
Lady in store helped me choose knives I needed and let me try sample on vegetables to check I was happy with product. Very friendly and helpful.
June 1, 2026
Reply from ProCook - Milton Keynes
We're so glad our team helped you find the perfect knives and allowed you to try them. Thank you for your kind words!
Great products, look to be excellent quality
I went to the Milton Keynes store, it was clean and tidy as you would expect, was laid out well. The staff were friendly, approachable but not pushy. Was a lovely relaxed store to browse and buy.
The products were excellent quality and a good range of stock.
June 1, 2026
Reply from ProCook - Milton Keynes
We're so pleased you enjoyed your visit to our store! It's wonderful to hear you found it clean, well-laid out, and our staff friendly and approachable. We appreciate your kind words about our products and stock.
The Milton Keynes store is beautifully…
The Milton Keynes store is beautifully stocked for those who love to entertain and cook. The staff were helpful and pleasant. We will definitely shop there again.
May 30, 2026
Reply from ProCook - Milton Keynes
We're so happy to hear you enjoyed our Milton Keynes store and found our staff helpful and pleasant. We look forward to your next visit!
Great products and excellent customer…
Great products and excellent customer service thank you.
May 29, 2026
Reply from ProCook - Milton Keynes
We're so glad you enjoyed our products and excellent customer service! We appreciate your feedback.
Reply from ProCook - Milton Keynes
We're glad you like the knife and handle!
Excellent products at reasonable…
Excellent products at reasonable prices. Very friendly staff, fast efficient service.
May 23, 2026
Reply from ProCook - Milton Keynes
We're so glad you enjoyed our products, prices, and found our staff friendly and efficient! We appreciate your kind words.
Polite and helpful staff.
May 21, 2026
Reply from ProCook - Milton Keynes
We appreciate your kind words.
Reply from ProCook - Milton Keynes
Thank you for your kind feedback!
I like all the different things that is…
I like all the different things that is in the shop , and the attentive staff.
May 20, 2026
Reply from ProCook - Milton Keynes
We're so glad you enjoy our diverse selection and find our staff attentive. Thank you for your kind words!
Lovely shop and the staff were so…
Lovely shop and the staff were so helpful.
Particularly the chap that guided us through various saucepans….excellent manner, not pushy, great knowledge and witty!
Thanks so much
May 19, 2026
Reply from ProCook - Milton Keynes
We're so happy to hear you enjoyed our shop and found our staff helpful! We appreciate your kind words about their excellent manner and knowledge.
Reply from ProCook - Milton Keynes
We're glad you appreciated our product knowledge and service!
Reply from ProCook - Milton Keynes
We appreciate your kind words about our team.
Excellent customer service
Purchased a knife block - great customer service. Very knowledgeable and helpful
May 7, 2026
Reply from ProCook - Milton Keynes
We're so glad you found our customer service knowledgeable and helpful! We appreciate your feedback.
Reply from ProCook - Milton Keynes
We appreciate you letting us know our staff was knowledgeable and helpful; it means a lot to our team.
Reply from ProCook - Milton Keynes
We appreciate you taking the time to share your positive experience. We're so glad you found our shop well-staffed and attractive!
Reply from ProCook - Milton Keynes
We appreciate your positive feedback!
Rude staff
Walked in to purchase some stuff for our new house and it was completely empty, did not get acknowledged whatsoever or asked if we needed any help. 2 more customers walked in which both got greeted and asked if they needed help finding anything. Once we approached to pay we did not get the same treatment either
May 7, 2026
Reply from ProCook - Milton Keynes
We are sorry to read this review and will pass this over to the store.
Really sharp
Really sharp! I bought on sale the set and was cheap . I never had befor simmilar knives.
May 3, 2026
Reply from ProCook - Milton Keynes
We're glad to hear you're enjoying your new knives and found them to be such a great value!
Quick very friendly service
May 6, 2026
Reply from ProCook - Milton Keynes
Thanks for your kind words! We are glad you enjoyed our service.
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