ProCook - Milton Keynes Reviews 

581
TrustScore 5 out of 5

4.8

Unit 69 Silbury Arcade, Centre MK, MK9 3ES Milton Keynes, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service, guidance and help from the staff. Very professional. We bought a set of 3 x sharp knives for paring and slicing & a good durable non stick frying pan. Good value for money and long... See more

Rated 5 out of 5 stars

All the dealings we have had with the store in Milton Keynes has been brilliant. We are pleased that Procook exists as it was really upsetting when Lakeland shut as there was no dedicated shop for kit... See more

Company replied

Rated 5 out of 5 stars

The sales guy helping us was knowledgeable and helpful. He also let us brouse without interruption. This shop has everything we were looking for and then some. We will be returning and do more shoppin... See more

Rated 5 out of 5 stars

I have bought many products from ProCook shops & am very pleased with them. Also the staff are always friendly and helpful. I normally shop at the Mansfield branch but the the friendly assistant in... See more


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, United Kingdom

  • 01908 027708

4.8

Excellent

TrustScore 5 out of 5

581 reviews

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4.8

All reviews

(581)

26,245 reviews in the last 12 months

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Rated 5 out of 5 stars

Went in to the store at the end of the…

Went in to the store at the end of the day. The gentleman who served us was very helpful and knew exactly what we wanted even though it wasn’t out on display.

May 5, 2026
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Reply from ProCook - Milton Keynes

We're so glad our team could assist you, even at the end of the day. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

It's always a pleasure shopping at…

It's always a pleasure shopping at ProCook. Excellent quality products at sensible prices and I always find the staff welcoming and helpful.

May 5, 2026
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Reply from ProCook - Milton Keynes

We're so happy to hear you always have a pleasant shopping experience with us! We appreciate your kind words about our products and staff.

Rated 3 out of 5 stars

Always happy with the quality of their…

Always happy with the quality of their products and service. Really bugged by the sticky label on the USB salt mill that I bought however. It’s no exaggeration to say that it took me 20minutes to remove it (specifically the glue). There really was no need for it to be like this, after all it was inside a box. Details such as this can make or break a purchase.

May 4, 2026
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Reply from ProCook - Milton Keynes

We appreciate your feedback on our products and service. We're sorry to hear about the sticky label issue with the USB salt mill. We'll review our labeling process to prevent this inconvenience in the future. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

IGood product

I came into your shop and was helped by one of your assistants who was very helpful and courteous. I have purchased a paring knife which is very sharp and will definitely be back to buy more products.

May 3, 2026
Rated 5 out of 5 stars

The Staff at Shop were great very…

The Staff at Shop were great very Helpgul and went above and beyond

April 27, 2026
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Reply from ProCook - Milton Keynes

We appreciate you sharing that our shop staff was helpful and went above and beyond for you. We're so happy to hear that!

Rated 5 out of 5 stars

I have been shopping online with…

I have been shopping online with ProCook since switching to an induction hob a number of years ago, so was excited when I saw a bricks & mortar store on a recent trip to Milton Keynes. The staff were friendly, helpful & knowledgeable. I'll most definitely be back.

April 21, 2026
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Reply from ProCook - Milton Keynes

We're happy to hear that you've been shopping with us for years and that you enjoyed visiting our store in Milton Keynes. It's great to know that you found our staff friendly, helpful, and knowledgeable, and we look forward to seeing you again.

Rated 5 out of 5 stars

Great quality

Great guidance at the store

April 19, 2026
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Reply from ProCook - Milton Keynes

We appreciate your positive feedback; we are so happy our guidance at the store was great!

Rated 5 out of 5 stars

very lovely staff

very lovely staff, she helped me get what I needed :D. Service was great as me and my dad felt as though we could ask for help whenever needed. The product itself is a herb grinder ? I think, my dad wanted it for his birthday and he is very happy, it matches our kitchen well and does the job.

April 18, 2026
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Reply from ProCook - Milton Keynes

We're happy to hear that our staff were so helpful and that you felt comfortable asking for assistance. It's great the herb grinder was a perfect birthday gift and matches your kitchen!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Knowledgeable and convincing.

April 18, 2026
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Reply from ProCook - Milton Keynes

We appreciate you sharing that our customer service was excellent and our staff was knowledgeable and convincing!

Rated 5 out of 5 stars

Great products

Great products, great value & great service!

April 22, 2026
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Reply from ProCook - Milton Keynes

We appreciate your positive feedback regarding our great products, value, and service; we are delighted you are pleased!

Rated 5 out of 5 stars

Staff were friendly and helpful

Staff were friendly and helpful

April 16, 2026
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Reply from ProCook - Milton Keynes

We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.

Rated 5 out of 5 stars

A very pleasant shopping experience

The staff that greeted us were friendly Knowledgeable and took time to offer advice on their products. There was no sales pressure but as we were in the market for new Kitchenware we came away with an item that we had wanted for some time. A very pleasant shopping experience

April 9, 2026
Rated 5 out of 5 stars

Great stock

Great stock, lovely service, excellent value for money

April 8, 2026
ProCook - Milton Keynes logo

Reply from ProCook - Milton Keynes

We appreciate your positive feedback! We are so happy you enjoyed our great stock, lovely service, and excellent value for money.

Rated 5 out of 5 stars
ProCook - Milton Keynes logo

Reply from ProCook - Milton Keynes

We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.

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