ProCook - Milton Keynes Reviews 

581
TrustScore 5 out of 5

4.8

Unit 69 Silbury Arcade, Centre MK, MK9 3ES Milton Keynes, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service, guidance and help from the staff. Very professional. We bought a set of 3 x sharp knives for paring and slicing & a good durable non stick frying pan. Good value for money and long... See more

Rated 5 out of 5 stars

All the dealings we have had with the store in Milton Keynes has been brilliant. We are pleased that Procook exists as it was really upsetting when Lakeland shut as there was no dedicated shop for kit... See more

Company replied

Rated 5 out of 5 stars

The sales guy helping us was knowledgeable and helpful. He also let us brouse without interruption. This shop has everything we were looking for and then some. We will be returning and do more shoppin... See more

Rated 5 out of 5 stars

I have bought many products from ProCook shops & am very pleased with them. Also the staff are always friendly and helpful. I normally shop at the Mansfield branch but the the friendly assistant in... See more


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, United Kingdom

  • 01908 027708

4.8

Excellent

TrustScore 5 out of 5

581 reviews

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4.8

All reviews

(581)

26,330 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly staff member.

Friendly and helpful staff member. Knew what products the store stocked and was able to locate the item I wanted. Clean and tidy shop and stock displays were beautiful arranged.

April 8, 2026
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Reply from ProCook - Milton Keynes

We're so glad to hear that our staff member was helpful and knowledgeable and that you found our shop clean and well-organized. We appreciate you taking the time to leave us this great review!

Rated 5 out of 5 stars

Good service

April 7, 2026
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Reply from ProCook - Milton Keynes

We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.

Rated 5 out of 5 stars

Excellent service by the Guy And Lady…

Excellent service by the Guy And Lady working in your store on Tuesday

March 31, 2026
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Reply from ProCook - Milton Keynes

We're happy to hear that you received excellent service. We appreciate you taking the time to leave us this positive feedback.

Rated 5 out of 5 stars

Incredibly friendly

Incredibly friendly, knowledeable staff.
Clean well presented clean shop.

March 19, 2026
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Reply from ProCook - Milton Keynes

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our shop and staff.

Rated 5 out of 5 stars

Very good shop and very friendly staff…

Very good shop and very friendly staff great selection of cookware loved it

March 28, 2026
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Reply from ProCook - Milton Keynes

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our shop and found our staff friendly.

Rated 4 out of 5 stars

Much of my experience has been very…

Much of my experience has been very good,but a mini processor proved awkward in trying to get the top off on first use. I had to return to the shop to get it working. An induction converter had an exceptionally sticky label which took three days of soaking and scrubbing to remove! Not ideal. Apart from those, very good.

March 28, 2026
Rated 5 out of 5 stars

Lovely starff didn't fill pushed into…

Lovely starff didn't fill pushed into buying

March 21, 2026
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Reply from ProCook - Milton Keynes

We're glad you enjoyed your experience with our staff. We regret if you felt pressured during your visit. Thank you for your feedback.

Rated 5 out of 5 stars

The store had exactly what I wanted and…

The store had exactly what I wanted and the lady who served me was smiling and friendly

March 24, 2026
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Reply from ProCook - Milton Keynes

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found what you wanted and liked our staff.

Rated 5 out of 5 stars

The assistant was knowledgeable…

The assistant was knowledgeable pleasant and helpful without being pushy.

March 19, 2026
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Reply from ProCook - Milton Keynes

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our assistant knowledgeable and helpful.

Rated 5 out of 5 stars

Great store

Excellent knowledge of cookware and really helpful when answering my questions about products.
Have shopped here previously and always a great place for kitchen products and knowledgeable staff.
I’d rather shop in store

March 23, 2026
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Reply from ProCook - Milton Keynes

We're delighted you find our staff knowledgeable and helpful with our cookware. It's great to know you consider our store a great place for kitchen products and prefer shopping with us in person.

Rated 5 out of 5 stars

Knowledgeable advice and helpful…

Knowledgeable advice and helpful service.

March 23, 2026
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Reply from ProCook - Milton Keynes

We appreciate you letting us know about our knowledgeable advice and helpful service; it means a lot to our team.

Rated 5 out of 5 stars

Metal kitchen utensils.

The range of kitchen items was excellent. I was able to replace plastic utensils with good quality metal ones at a reasonable price. Staff were friendly & helpful.

March 18, 2026
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Reply from ProCook - Milton Keynes

We're happy to hear you found an excellent range of kitchen items and replaced your utensils. It's great to know our staff were friendly and helpful!

Rated 5 out of 5 stars

Great cooking dish and price

Great cooking dish and price

March 18, 2026
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Reply from ProCook - Milton Keynes

We appreciate your positive feedback; we're so glad you value our great cooking dish and price, and we value your business.

Rated 5 out of 5 stars

Amazing stuff and super service

Amazing stuff and super service

March 15, 2026
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Reply from ProCook - Milton Keynes

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

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