I already had some Procook Gourmet saucepans and saw that the frying pan was 10% off so were tempted. Their pans are excellent quality - non-stick and clean really well with a soft sponge. We had the... See more
Location
Switch locationNotcutts Garden Centre, Wheatcroft, Landmere Lane, NG12 4DE Edwalton, GB
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See what reviewers are saying
Bought set of 3 pans, plus two clip on handles (space saving). They come with a 10 year guarantee, lightweight, non stick for the reasonable price of £89. Would definitely recommend. The guy who ser... See more
Bought a temperature probe I can use in an oven. Cookes a brisket to perfection in my Ninja Woodfire Grill. Great. Only thing missing is a simple wifi connection to the phone so I can monitor while aw... See more
Easy to order fabulous website very good range of products. Time from ordering to delivery wad less than 24 hrs which is amazing. I ordered 1 product liked it so much I ordered another one the follow... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Notcutts Garden Centre, Wheatcroft, Landmere Lane, NG12 4DE, Edwalton, United Kingdom
4.6
Excellent
88 reviews
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Would have been 5 stars but we felt the…
Would have been 5 stars but we felt the staff were off putting and no so helpful.
December 3, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Radiator brush and dismissive service
Brought a long brush to clean behind the radiators at my house.
The service was almost dismissive, could be because I had a few qns -it was becoming busy, could be other reasons due to my race
Who knows???
Brought the brush home .. barely used it for half a radiator before the handle separated from the brush
It was £8 and so wasn’t cheap but won’t be travelling all that way from Nottingham just to get a replacement and also being treated the way I was
December 18, 2023
Reply from ProCook - Nottingham
Thank you for your review - I am sorry to read the contents - if you email care@procook.co.uk stating your reference number the team will be able to issue a refund for you. Kind regards
Excellent quality and helpful staff.
December 12, 2023
Very happy
We bought a ProCook Professional frying pan from the local store and it was a pleasurable experience. The staff were very friendly and helpful and the pan is excellent quality. We would certainly recommend.
December 7, 2023
Excellent service and quality as usual
I find the service quick and excellent and the quality of your goods are excellent. If ever I need cutlery or pans etc I always buy with Pro-cook.
December 5, 2023
Great service
December 4, 2023
Great products
Good service, friendly, efficient service combined with excellent products.
December 3, 2023
Friendly attentive staff
Friendly attentive staff, showed me lots of options, I told her exactly what I was looking for, and that's what I got. And the price was good too.
November 26, 2023
Staff were very friendly and…
Staff were very friendly and approchable.
Great stock selection
November 29, 2023
Helpful Staff
The staff are friendly knowledgeable and helpful and helped guide us to the best product for our uses.
November 20, 2023
Very helpful friendly staff
November 21, 2023
Good efficient service.
November 15, 2023
Actually I came in for a pair of gardening gloves
Trotted into the Procook shop just for a look around. Remembered we needed a new frying pan. Found a very cheerful and knowledgable assistant. Had a jolly chat about the various types of frying pan. Left the shop with a new pan, which is just as good as the lady said it would be! And they all lived happily ever after.
November 14, 2023
Frying pans
Very helpful and good advice and the frying pans and wok are a pleasure to use.
November 8, 2023
Mini roasting dish special offers seemed genuin,the…
The special offers seemed genuin,the quality excellent
November 10, 2023
ThKe staff were knowledgeable about the…
The staff were knowledgeable about the things I wanted and able to give constructive advice
November 7, 2023
Not great
I went to a store in a garden centre to buy some microwave cookware.
It was in stock but the sales assistant didn't seem to have detailed knowledge of the goods.
I bought several items. Haven't used them all yet but the egg poachers are pretty useless. Despite piercing the egg yolks, the eggs explode every time. Have tried lowering the cooking temperature as well but same result.
November 2, 2023
Reply from ProCook - Nottingham
Thank you for your review
Staff were knowledgeable and helpful
October 28, 2023
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