ProCook - Solihull Reviews 

930
TrustScore 5 out of 5

4.9

Unit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB


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Rated 5 out of 5 stars

I’ve bought off Procook before on line but this was my first time at one of their physical retail outlets. I shall definitely return - great experience, fantastic staff, friendly and knowledgeable.

Rated 5 out of 5 stars

Was looking for a new smaller dish to cook lasagna in. Noticed ProCook shop in Solihull, walked in for the first time. Very impressed with the enormous range of cookware on offer. Assistant approached... See more

Rated 5 out of 5 stars

The girl who served was great she was really happy, friendly and gave me all the info on how to care for the pan I purchased made light conversion and was genuinely lovely and really helpful. The pan... See more

Company replied

Rated 4 out of 5 stars

High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... See more

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

930 reviews

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4.9

All reviews

(930)

24,353 reviews in the last 12 months

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Rated 5 out of 5 stars

Good selection of saucepans

Good selection of saucepans, friendly staff. Pleased with the small size stainless steel one I bought, good quality, heavy base. Heats milk really well without scolding on bottom of pan. Will buy more

February 8, 2026
Rated 5 out of 5 stars

Excellent service and advice kept my…

Excellent service and advice kept my items to collect later as they were heavy. Have used them several times before

February 5, 2026
ProCook - Solihull logo

Reply from ProCook - Solihull

We're happy to hear that you received excellent service and advice. We appreciate you choosing us and are glad we could assist with your heavy items. Thank you for your continued patronage!

Rated 5 out of 5 stars

Excellent products and staff

Fairly new to Procook, but starting to be a serious fan! Exceptionally knowledgeable staff, friendly and helpful. Just asking important good range of stock that will no doubt stand the test of time, with good range of prices for similar products, so you can spend a lot, or not so much, but even entry level stuff is very good. So far new knives tgat have transformed food prep, and the beginnings of a new saucepan collection, thanks Solihull, I will be back!!

February 6, 2026
Rated 5 out of 5 stars

Good value for money…

Everything is clearly priced and well layed out. We also got a discount on our purchase which was a pleasant surprise.
I have used my casserole pot and found it excellent.
Assistant in the shop was very pleasant and polite.

January 29, 2026
Rated 5 out of 5 stars

Super duper

Super duper. Went to Solihull store. The woman in the shop was very helpful. We bought one stainless steel elite signature frying pan. We were a little nervous about the burning horror stories you hear everywhere but we YouTubed it and trusted in the science and had a ten out of ten first experience with a pancake no less. Delighted. Worked a treat. No nasty chemicals. No burnt on impossible stuff to clean. Fab. Went back the next day and bought another one!

February 2, 2026
Rated 5 out of 5 stars

Good experience

Went in to look at all ranges of saucepans then left to look elsewhere for comparison - there were plenty of staff if we had needed help but no one ‘bothered’ us. We made our decision and returned a couple of hours later. There was someone on hand to help with couple of queries then the sale was completed quickly. Very good experience. Haven,t used yet but quality looks very good

January 31, 2026
Rated 5 out of 5 stars

Lovely people always smiling

Very friendly and helpful to my request of a particular item. Always helpful whenever I go in to my shop.

January 29, 2026
ProCook - Solihull logo

Reply from ProCook - Solihull

We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our staff friendly and helpful whenever you visit our shop.

Rated 5 out of 5 stars

Helpful staff- good product

There was a really good choice of the type of pan I was looking for and the member of staff, who came to assist, was friendly, knowledgeable and took time to explain. I shall definitely shop there again.

January 28, 2026

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