I’ve bought off Procook before on line but this was my first time at one of their physical retail outlets. I shall definitely return - great experience, fantastic staff, friendly and knowledgeable.
Location
Switch locationUnit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB
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See what reviewers are saying
Was looking for a new smaller dish to cook lasagna in. Noticed ProCook shop in Solihull, walked in for the first time. Very impressed with the enormous range of cookware on offer. Assistant approached... See more
The girl who served was great she was really happy, friendly and gave me all the info on how to care for the pan I purchased made light conversion and was genuinely lovely and really helpful. The pan... See more
Company replied
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, United Kingdom
4.9
Excellent
928 reviews
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Reply from ProCook - Solihull
We're happy to hear that you found what you needed. Thank you for your feedback; we appreciate it!
Reply from ProCook - Solihull
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Very pleasant assistant.
February 23, 2026
Reply from ProCook - Solihull
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Reply from ProCook - Solihull
We appreciate you letting us know our staff was friendly and the service great; it means a lot to our team.
My experience was really great
My experience was really great. The girl at the till responded with a smaile
February 22, 2026
Reply from ProCook - Solihull
We're happy to hear that you had such a great experience! It's wonderful to know that our team member's smile made a positive impact on your visit.
We already had some of your products
We already had some of your products, which we love, bought from outlet centres. We found what we needed and the staff were really friendly and helpful.
February 22, 2026
Reply from ProCook - Solihull
We're so happy to hear that you love our products and found what you needed! We appreciate your feedback regarding our friendly and helpful staff.
Excellent service from Solihull team
February 22, 2026
Reply from ProCook - Solihull
We appreciate you letting us know about the excellent service from the Solihull team; it means a lot to us that you are pleased.
Reply from ProCook - Solihull
We appreciate your positive feedback regarding our superb service and helpful assistant; we are so happy you enjoyed them!
good choice of basic attractive items…
good choice of basic attractive items at very competitive price. pleasant efficient service.
February 21, 2026
Reply from ProCook - Solihull
We appreciate you sharing your thoughts! We are so happy to hear that you were satisfied with our attractive items, prices, and pleasant service.
Reply from ProCook - Solihull
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff are very helpful
The staff are very helpful, and they are very friendly. I wish more shop staff were as good as Pro Cook.
February 17, 2026
Reply from ProCook - Solihull
We appreciate you taking the time to share your experience! We're so happy to hear that you found our staff helpful and friendly. Thanks for your kind words.
Reply from ProCook - Solihull
We appreciate your positive feedback. We are so happy to hear that you found our staff great and helpful and that they pointed out our special offers.
Lovely shop,staff and special well made…
Lovely shop,staff and special well made kitchen tools
February 12, 2026
Reply from ProCook - Solihull
We appreciate your positive feedback. We are so happy you enjoyed our lovely shop, staff, and special well-made kitchen tools.
Reply from ProCook - Solihull
We appreciate your positive feedback on our excellent products and service; we are so happy you are pleased!
Great quality spoons
Great, high quality products. Bought several items from ProCook and they seem to last. Spoons were just as we wanted.
February 15, 2026
Reply from ProCook - Solihull
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you find our products high quality and long-lasting, and that the spoons met your expectations.
Lovely store with helpful staff and a…
Lovely store with helpful staff and a great range of products. It had exactly what I was looking for.
February 11, 2026
Reply from ProCook - Solihull
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our great range of products and helpful staff.
Good in-store advice
Good in-store advice
Good, best quality knives + accessories
Lifetime guarantee (on certain knives)
Easily found in Touchwood Solihull
February 10, 2026
Reply from ProCook - Solihull
We're happy to hear that you found our in-store advice helpful and that you are pleased with the quality of our knives and accessories! We appreciate your positive feedback regarding our guarantee.
Shop laid out well
Shop laid out well, staff friendly, Lots of utensils, lots of gift ideas too
February 13, 2026
Reply from ProCook - Solihull
We appreciate you taking the time to leave us this great review! We're so happy you liked our shop's layout and friendly staff.
Reply from ProCook - Solihull
We're happy to hear you enjoyed the product and the brilliant service at our shop. Thank you for your positive feedback!
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