No problem, our question were answered quickly , By 2 different assistants both with a very pleasant manner.
Location
Switch locationUnit 64, Clarks Village, BA16 0HN Street, GB
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See what reviewers are saying
We bought some knives, the staff were extremely helpful allowing us to use them to slice some vegetables that they had in store, overall a great experience
Company replied
helpful and friendly staff, and a great choice of products in store. I bought the professional, oven safe, frying especially to make tart tatin, and I must say it performed very well. The non-stick c... See more
Company replied
I've just bought my first place and as a result, needed a decent set of saucepans to last me for a good few decade. My parents had used ProCook in the past (as we still have some of those saucepans fr... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 64, Clarks Village, BA16 0HN, Street, United Kingdom
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Staff always friendly and everything…
Staff always friendly and everything you need for a reasonable price

Reply from ProCook - Street
No problem
No problem, our question were answered quickly ,
By 2 different assistants both with a very pleasant manner.
Very Friendly and informative staff
Very Friendly and informative staff
They had what i required in stock
a very neat and tidy store

Reply from ProCook - Street
Great staff
We bought some knives, the staff were extremely helpful allowing us to use them to slice some vegetables that they had in store, overall a great experience

Reply from ProCook - Street
Fabulous service
Never have I ever received such fabulous service in a shop, throughout my visit I was greeted and helped by a wonderful young gentleman called Dan, he was extremely helpful, knowledgeable and we had a good laugh as well, absolutely wonderful service, will definitely be returning

Reply from ProCook - Street
Staff very friendly and not to pushy
The young lady in the shop was very knowledgeable and was able to answer all of my questions

Reply from ProCook - Street
Plenty of exciting and different stock…
Plenty of exciting and different stock items to browse. I went back twice in the same day!
The staff were very helpful x
Stainless steel 28cm frying pan
I visited the shop in Street, Clarks village,
To purchase a stainless steel frying pan, I found what I needed and proceeded to to counter where I paid for it.
Good product helpful polite staff.
Good service quick and easy.
Such a large selection of cooking…
Such a large selection of cooking appliances, good quality, very reasonable prices, courteous and helpful staff. An excellent experience.

Reply from ProCook - Street
Seasoning…
I bought the salt & pepper automatic grinders for my friends. We have those also & found them to be good quality. The staff in the store were helpful & polite.
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