The staff were approachable and easy to talk to, helpful and happy. Even though they couldn't answer what I was after, I didn't expect them to as even I didn't know what it was! We had a little laugh.... See more
Company replied
Location
Switch locationUnit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ Swindon, GB
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See what reviewers are saying
The lady in the shop was very knowledgeable, took me straight to what I was looking for showed me the options, put it behind the counter and then got my other purchase all sorted
Company replied
We came into ProCook intending to buy several items. While looking at saucepans a sales assistant asked if we needed any help,we did. He then advised us about the saucepans. When we returned after dec... See more
Company replied
Went into Procook at Swindon designer outlet today and decided to look at some knives for my mum and stepdad whose original set was like something from the 70's and blunter than a butter knife. A real... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ, Swindon, United Kingdom
4.9
Excellent
586 reviews
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Reply from ProCook - Swindon
We appreciate your kind words.
helpful efficient polite
May 30, 2026
Reply from ProCook - Swindon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Wonderful Staff
The staff were approachable and easy to talk to, helpful and happy. Even though they couldn't answer what I was after, I didn't expect them to as even I didn't know what it was! We had a little laugh. Everything was clean, tidy and I easily found what I was looking for plus a little extra.
May 25, 2026
Reply from ProCook - Swindon
We're so glad to hear you had a positive experience with our team and found them approachable and helpful. It's wonderful that you enjoyed the clean and tidy environment and found what you were looking for, plus a little extra! We appreciate your kind words.
The lady in the shop was very…
The lady in the shop was very knowledgeable, took me straight to what I was looking for showed me the options, put it behind the counter and then got my other purchase all sorted
May 20, 2026
Reply from ProCook - Swindon
We're so pleased to hear our team member's knowledge and efficiency made your shopping experience easy and enjoyable. Thank you for your kind words!
Friendly and helpful sales staff.
May 17, 2026
Reply from ProCook - Swindon
We're happy our sales staff was friendly.
Reply from ProCook - Swindon
We are glad our staff was helpful.
Reply from ProCook - Swindon
We're glad you found our shop fantastic, staff helpful, and value great!
Retail staff knowledgeable about their…
Retail staff knowledgeable about their own products, with all the right recommendations at the right time in the conversation brilliant service
May 7, 2026
Reply from ProCook - Swindon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff provided brilliant service and recommendations.
Reply from ProCook - Swindon
We appreciate your kind words about our friendly and helpful team.
I found some fabulous products in the…
I found some fabulous products in the store. The shop assistant was very helpful also
May 12, 2026
Reply from ProCook - Swindon
We appreciate you taking the time to share your experience. We're so glad to hear that you found fabulous products and that our shop assistant was helpful!
Great service
Polite and helpful, knowledgeable and informative staff.
Great products.
Great waranty.
I have always been a customer and will be.
May 9, 2026
Reply from ProCook - Swindon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful, polite, knowledgeable and informative.
Reply from ProCook - Swindon
We appreciate you sharing that our shop was clean and bright with good choices and knowledgeable staff.
The staff were very friendly and very…
The staff were very friendly and very helpful, wrapped everything nice and safely. very good service
May 2, 2026
Reply from ProCook - Swindon
We appreciate you sharing your experience! We're so happy our team was friendly and ensured your items were safely wrapped.
The person we spoke with was very…
The person we spoke with was very informative and polite.
May 3, 2026
Reply from ProCook - Swindon
We're glad our team member was informative and polite. We appreciate your feedback!
Very friendly and helpful staff
Very friendly and helpful staff. Let me browse after initial introduction. Purchased a lovely set of knives at a very good price with a 10 year guarantee!
April 26, 2026
Reply from ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy you found our staff great and the layout easy.
Reply from ProCook - Swindon
We appreciate your positive feedback regarding our great products and service; we are delighted!
Experienced helpful staff in the…
Experienced helpful staff in the Swindon store.
Purchased a little hand rotary whisk which works excellently and medium/little toasting tin, which also can also be heated on the induction hob
April 26, 2026
Very helpful staff providing an amazing…
Very helpful staff providing an amazing service!
April 19, 2026
Reply from ProCook - Swindon
We appreciate you sharing that our staff was very helpful and provided amazing service!
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