We fell upon the store nor realising there was one in Swindon. Lots of selection, and space to browse all on display. Excellent customer service that was greatly appreciated.
Location
Switch locationUnit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ Swindon, GB
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See what reviewers are saying
Great and attentive service from the lovely team members. The store was clean, organised and welcoming. Thank you.
Company replied
We came into ProCook intending to buy several items. While looking at saucepans a sales assistant asked if we needed any help,we did. He then advised us about the saucepans. When we returned after dec... See more
Company replied
Very good quality and value for money. Good size stock pot. Would have loved if this size was made in tri-ply. The Frying pan is amazing too. Even heat distribution and food does not stick to the pan... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ, Swindon, United Kingdom
4.9
Excellent
605 reviews
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Good products and helpful staff
July 25, 2025
Reply from ProCook - Swindon
We appreciate your feedback and we're glad you found our products good and our staff helpful during your visit!
Great selection in store
Great selection in store, good quality items. staff attentive and knowledgeable, love shopping in store, and appreciate the guidance of the staff with our purchases.
July 20, 2025
Reply from ProCook - Swindon
We're delighted you appreciate our great selection and quality items. It's wonderful to hear that our attentive, knowledgeable staff enhanced your shopping experience and guided your purchases. Thanks for your positive feedback!
Quality products at great value.
July 17, 2025
Reply from ProCook - Swindon
We appreciate your positive feedback and are so glad you enjoyed our quality products at great value.
Exceptional customer service
Fabulous products, great service from an excellent team. Really helpful advice, got a great deal
July 10, 2025
Reply from ProCook - Swindon
We're so happy to hear you enjoyed our fabulous products and the excellent team's great service! We appreciate you mentioning the helpful advice and great deal you received.
Reply from ProCook - Swindon
We are happy to hear that you had an excellent experience in our shop. Thank you for your helpful feedback; we appreciate it!
Great choice options
Great range to to chose from.
Best buy for us on our last visit was the ice cube box. So easy to use, water freezes quicky and so welcome with this heat wave!
July 6, 2025
Reply from ProCook - Swindon
We're happy to hear that you found a great range to choose from. It's great to know the ice cube box is so easy to use and welcome during the heat wave! Thank you for your positive feedback.
Really helpful staff
Really helpful staff - knowledgeable and also helped me get some deals I didn't realise were running
July 9, 2025
Reply from ProCook - Swindon
We're delighted to hear our knowledgeable staff were so helpful in finding you deals! Thank you for sharing your positive experience with us.
Reply from ProCook - Swindon
We're happy to hear that you were assisted in finding what you needed and that you found the quality to be good. Thank you for your feedback!
Reply from ProCook - Swindon
We're happy to hear that our staff was helpful in guiding you to choose the right plan for your needs. We appreciate your feedback!
The service was excellent
The service was excellent - not too pushy but very knowledgeable assistants who knew the products and seemed to be happy in their work.
Very pleased with my purchase and the value for money was excellent.
July 8, 2025
Reply from ProCook - Swindon
We're happy to hear that you found our assistants knowledgeable and helpful without being too pushy. It's great to know that you're pleased with your purchase and its value. We appreciate your positive feedback!
Always a lovely shop
Always a lovely shop. I always enjoy browsing here and usually end up being tempted into buying.
July 5, 2025
Reply from ProCook - Swindon
We're happy to hear that you find our shop lovely! It's great to know you enjoy browsing and find items that tempt you. Thank you for your positive feedback.
Excellent Nakiri Knife
I bought a Nakiri knife from the ProCook store at Swindon Design Centre. Superb quality and excellent value for money. Definitely recommend.
July 6, 2025
Reply from ProCook - Swindon
We're happy to hear you found superb quality and excellent value in our Nakiri knife at the Swindon Design Centre. Thank you for recommending us!
Reply from ProCook - Swindon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
quality of the product
July 5, 2025
Reply from ProCook - Swindon
We appreciate your feedback! We are glad you are happy with the quality of our product. Your feedback means a lot to us.
Staff customer service was excellent.
Staff customer service was excellent.
There knowledge of the products was very good
June 27, 2025
Reply from ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff's customer service and product knowledge excellent.
Reply from ProCook - Swindon
We appreciate your positive feedback and are so happy to hear our staff member was helpful and that you had no problems.
Reply from ProCook - Swindon
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Spur of the moment visit as part of…
Spur of the moment visit as part of day-out at Swindon Steam Museum. Slightly surprised at cost (low!) of knives and kitchen bits. Bought several items, helped by cheerful, attentive staff. Serendipitous!
June 25, 2025
Reply from ProCook - Swindon
We're delighted you enjoyed your visit after the museum! It's great to hear you were pleasantly surprised by our prices and found our staff so cheerful and helpful. Thank you for your positive feedback!
Great Products
Staff in store really helpful & knowledgeable made shopping experience easier for what I needed to get.
June 26, 2025
Reply from ProCook - Swindon
We're happy to hear that our helpful and knowledgeable staff made your shopping experience easier. We appreciate you taking the time to leave us this review!
Love this store
Love this store, love the products. Staff are always very friendly and helpful. 😊
June 20, 2025
Reply from ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our products and that our staff are always friendly and helpful.
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